Blogs
Meet Brian Boucher of Boucher And Son Remodeling, LLC
Brian Boucher knows how scary and heartbreaking it can be when disaster strikes and damages your home. For this reason Boucher and Sons Remodeling: Disaster Resoration makes you, the customer, priority #1. Well renowned throughout the MA and NH area. Brian's team is up for every job, managing projects with the skill and experience clients have come to expect.
Boucher and Son offers a wide range of disaster restoration services that include Water, Fire, and Mold Restoration, as well as odor removal and structural work relating to disaster restoration. Boucher and Sons has the most extensive experience around in cleaning and repairing fire damaged properties and dealing with insurance claims.
Water damage from a burst pipe or simple water heater failure? Brian and his team will be there to dry it out using special fans, dehumidifiers, and drying science.
Mold? Using the most up-to-date products and procedures, Boucher and Sons will make your home mold free and put in place certain controls to help keep your home mold free!
Contact Brian to learn more about our incredible staff and how they can help you!
Phone: 978-569-0936 | Email: [email protected] | Website: https://www.boucherandson.com/
Resume for Zachary Irish
Zachaary Irish
21 Waltham Drive, Nashua, NH 03060 | (603) 777-7670 | zacharyirish@gmail.com | www.linkedin.com/in/zacharyirish/
Summary Ten years of progressive, professional experience in Higher Education Student Affairs, including management of professionals, planning and execution of strategic initiatives, and directing day-
to-day operations. A professional who takes advantage of collaborative opportunities and able to work independently in a fast-paced environment.
Skills |
Staff Supervision and Training |
Cultivates and fosters relationships |
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Initiative and Program Development |
Organization |
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Emergency and Crisis Management |
Communication |
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Leadership Development |
Collaboration |
Policy and Procedure Development and Revision
Work Experience Dean of Campus Living July 2016 – May 2018 (closed)
Mount Ida College, Newton, MA
Private four-year professional studies institution: 1500 students
· Report to the Vice President of Student Affairs
· Manage the Office of Campus Living, comprised of the housing, residence life, and community standards operations of the College
· Supervise 3 mid-level managers and indirectly supervise 3 entry-level professionals and 27 student staff
· Cultivate and foster relationships with other departments across campus
· Collaborate and communicate with other staff on projects to further the mission of the institution
· Adjudicate higher level student conduct cases and communicate difficult news to students and families
· Review and revise departmental policies and standard operating procedures
· Recruit, hire, onboard, and train professional staff in the Office of Campus Living
· Problem solve and create action plans to navigate challenging situations
· Serve on the College’s CARE (Behavioral Intervention) Team
· Serve on the College’s on-call rotation
· Teach a section of the first year seminar course
· Managed the budget for the Office of Campus Living
· Organized, proposed, and executed a departmental re-organization in Summer 2017
Director of Community Standards Feb 2015-June 2016
Mount Ida College, Newton, MA
Private four-year professional studies institution: 1500 students
· Report to the Assistant Dean for Campus Living
· Coordinate all student conduct procedures on campus
· Communicate difficult news to students and families
· Review and revise Student Handbook policies annually
· Provide ongoing training to professional and student staff
· Recruit and train faculty and staff to hear higher level conduct cases
· Cultivate and foster relationships with other departments across campus
· Collaborate and communicate with other staff on projects to further the mission of the institution
· Collaborate with the Director of Equity Compliance, Campus Police and General Counsel to provide the most succinct process and create best practices for investigations and adjudication
· Problem solve and create action plans to navigate challenging situations
21 Waltham Drive, Nashua, NH 03060 | (603) 777-7670 | zacharyirish@gmail.com | www.linkedin.com/in/zacharyirish/
Assistant Director of Student Life Dec 2011- Feb 2015
Daniel Webster College, Nashua, NH
Private four-year STEM institution: 650 students
· Report directly to the Dean of Students
· Served as the Chief Housing, including occupancy management of all College housing
· Coordinated all Student Conduct procedures on campus
· Supervised a graduate student and student staff
· Cultivate and foster relationships with other departments across campus
· Collaborate and communicate with other staff on projects
· Reviewed and revised Student Handbook Policies Annually
· Managed programming and engagement efforts for residential and commuter students
· Served as the Chairperson for the College’s Retention Committee
· Managed the budget for Housing and Residence Education
· Assisted with the College’s social media pages on Facebook and Twitter
· Served on the College’s Emergency/Crisis Response Team and On-Call rotation
· Assisted with planning and implementation of large scale campus-wide programming
· Developed online and classroom curriculum and taught the freshmen seminar course
Area Coordinator July 2010- Nov 2011
Saint Anselm College, Manchester, NH
Private, Catholic affiliated, four-year liberal arts institution: 2000 students
Resident Director July 2008-June 2010
Saint Anselm College, Manchester, NH
Private, Catholic affiliated, four-year liberal arts institution: 2000 students
Education Master of Science; Higher Education Administration June 2010
New England College; Henniker, NH
Bachelor of Arts; History, Society, and Culture May 2008
Colby-Sawyer College; New London, NH
State and Regional Boston Area College Housing Association (BACHA) Involvement Secretary, 2017-present
Northeast Association of College and Universities Housing Officers
Risk Management and Legal Issues Committee Member, 2016-2017
ME/NH District Coordinator, 2011-2013
Residence Life Association of the Granite State (RLAGS)
President, 2010-2011 and 2013-2014
President-Elect, 2012-2013
Constitution Chair, 2010
Conference SGA Leadership Retreat, Presenter, Colby-Sawyer College, Jan. 2016 and Sept. 2014
Presentations/ Student Conduct Board Training, Presenter, Rivier University, November 2014
Published Articles Helping Hands: Developing Leadership Opportunities, NEACUHO Newsletter September 2012
Technology Microsoft Office 2010- Word, Excel, PowerPoint, and Outlook
Competencies Symplicity Database Products – Advocate and Residence
Campus Information Systems- Ellucian Power Campus, SCAN, and Jenzabar
References Professional references are available upon request
Have You Met My Friend Elaine Saunders of Dynamic Introductions Dating?
On-line dating is a grind, and can add up to wasted hours of frustration. Elaine Saunders, a Matchmaker with over 20 years of experience will take the "crazy" out of dating for you and introduce you to quality, professional singles in your area! Exclusively serving The Merrimack Valley region of New Hampshire and Northern Massachusetts. Her service is affordable, and if you really want to meet someone special, you can't afford not to try it!
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Do you need more reason to try Dynamic Introductions Dating? How about: Trust, Privacy, Safety, Personalized Service,Time Saved, Match Screening and Support!
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Contact Elaine to get started on your journey
Phone: 603-262-1560 | Email: [email protected]| Website: www.dynamicintroductions.com
Resume for Debra Marciano
Debra Marciano
Nashua, New Hampshire 03064| (978) 273-3556
www.linkedin.com/in/debra-marciano-07472918/ │ [email protected]
Financial Reporting| Auditing & Compliance | Government Finance | Leadership & Development
Dedicated and experienced leader with expertise in all facets of financial analysis and project management with proven history of delivering accurate financial reporting and forecasting products.
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Knowledge and extensive experience with Corporate Financial Reporting, GAAP, Sarbanes Oxley requirements, multi-unit consolidation, and government financial reporting and auditing.
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Instrumental in streamlining and improving processes, increasing productivity through detailed cost analysis, and implementing innovative and effective solutions.
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Front-runner and manager of government finance requirements including proposal development, indirect rate analysis, rate structures, and disclosure statement preparation. A seasoned government reporting specialist including DCAA/DCMA reporting, FAR, DFAR and JTR obligations.
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Extensive experience working with Defense Contracting Audit Agency in the development and support of billing rate audits and various Cost Accounting Standard (CAS) audits resulting in many 100% audit success rates.
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Recognized as subject matter expert in MS Office Suite, Advanced Excel, Access, Cognos, CRM and SQL queries, Costpoint, Deltek, People Soft, Oracle, Budget and Planning, TM1 and Hyperion Forecasting tools.
KEY ATTRIBUTES
§ Large Data Manipulation
§ Team Leadership & Development
§ Strategic Planning & Analysis
§ Financial Project Management |
§ Long Range Planning & Forecasting
§ Critical Issue Resolution
§ Process & Procedure Adherence
§ Process Improvement |
§ Process Center Management
§ Integrity Based Client Relations
§ Deadline Driven
§ Decision Making |
Professional Experience
McNulty & Associates Inc., Littleton, Massachusetts, 2017 – Present
Senior Financial Analyst
Senior analyst responsible for enhancing corporate footprint by delivering expert knowledge of WRAP rate development and modeling for purchase by client companies. Prepare competitive rate analysis based on public data gathered by executing extensive research and managing and organizing large sets of data. Sole contributor providing mentorship and guidance to junior analysts and expertise in government cost pools and rates.
· Utilized extensive professional finance background designed to enrich existing product and provided expert knowledge and advice on various product options.
Schafer Corporation, A Belcan Company Billerica, Massachusetts, 2010 – 2017
Director of Financial Planning and Analysis / Compliance Manager
Key contributor for the monthly reporting of expense, headcount, and key performance indicators (Gross Margin contribution, EBITDA) to ensure management team has actionable information to drive business change. Sector finance manager responsible for preparing financial annual operating plans and monthly forecasts that aligned with corporate strategic plans. Produced accurate monthly, quarterly and annual operating plans and forecasts and prepared complex year over year analysis, trend analysis, and multi-year forecasts. Managed ad-hoc financial analysis including government financial modeling and rate structures. Supervised financial analyst’s and monitored accounting team to ensure alignment of CRM new business opportunities with long-range forecasts. Collaborated with key executives to build a solid understanding of business priorities, identify strategic initiatives, and deliver effective, timely, and centralized reporting solutions across multiple business groups.
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Built financial models and increased the level of sophistication of automated models and standardize processes resulting in a decrease in processing time by 50%.
- Played a key role in delivering real time operational forecasts, gross margin analysis, management review plans and variance analysis aligned with corporate’s rigorous reporting deadlines
- Delivered ad-hoc analysis for cross matrix organizations to provide profitable decision-making guidance
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Developed and implemented enhanced reporting tools with business intelligence and IT groups to prepare sufficient and real time reporting involving multi-functional teams significantly increasing delivery time and enabling highly effective decision-making processes.
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Considered a subject matter expert in back end Cost Point System through the ERP system creating a more efficient forecasting model and enabling real time accurate data delivery.
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Executed a multi-year audit with zero questioned costs resulting in a 100% billable rate for all expenses incurred YTD.
Dynamics Research Corporation, Andover, Massachusetts, 2000 – 2010
Senior Financial Analyst, Federal Systems Group, 2006 – 2010
Responsible for division overall P&L including budgeting, forecasting, and analysis with a $70M revenue target. Established department direct and indirect budgets to produce forecasts for multiple complex government contract types including cost type, fixed price, and T&M. Managed an accelerated forecast schedule while executing month end department cost and revenue reporting. Built and managed queries to enhance project cost and revenue analysis. Supervised staff accountants and monitored program control and billing.
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Organized and led monthly meetings in a newly created matrix organization designed to build relationships between finance and operations thus creating a more accurate financial forecasts.
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Delivered finance staff training on new queries designed to reduce the close process by 2 work days
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Built solid professional relationships between DRC management and health insurance carriers improving accuracy of the fringe benefit budgets and forecasts by more than 20%
Additional Finance project management experience and interest in financial services, Government, Construction, and R&D Industries
Education, Certifications & associations
Central Connecticut State University, New Britain, Connecticut
Certifications
MIS Audit in IT Auditing and Controls
New Horizons Advanced Excel and Leadership
ONLC Training Center – Excel Power User
Finance Graduate Certificate Program (Current)
Member National Contract Management Association (NCMA)
Fleischer Law Solutions MayNews
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Have you Met Jim Andrews of Andrews Landscaping?
Jim Andrews Owner-Operator of Andrews Landscaping Studied Landscape Design/Plant Science and certified arborist at Essex Agriculture And Tech Institute. Jim loves to create aesthetic concepts and practical designs for improved outdoor living. After all, it have been studies that a beautiful landscape makes people feel happier. Whether it's taking a walk to clear your head or smelling flowers in your backyard garden, getting outside is a dependable way to feel better.
Andrews Landscaping does more than plant flowers for beauty, Jim installs sod, does tree trimming and cleanup, lays down mulch and more. He'll work with you and your vision of a beautiful yard and help you choose the appropriate plants and flowers to work with your landscape whether it is sunny or shady.
Contact Jim to transform your yard into a beautiful landscape.
Phone: 978-726-8843 | FaceBook: https://www.facebook.com/jameslimo
Resume for Denise Senecabaugh
Denise Sencabaugh
38 Kearsage Street, Tewksbury, MA 01876
Mobile: (508) 633-6734| Email: [email protected]
LinkedIn: www.LinkedIn.com/in/denise-sencabaugh
Marketing Professional
Marketing Strategy & Communications |
Creative Development |
Agency Management |
Vendor Negotiation & Management |
Integrated Promotional Planning |
Budget Management |
Shopper Marketing |
Cross-functional Communication |
Project Coordination |
Social Media Marketing |
Technologies: Microsoft Word, Excel & PowerPoint, Adobe Acrobat, LAUNCH, PinPoint Data System
Certifications: Social Media Marketing Certification, Middlesex Community College (2017)
Industries: Consumer Packaged Goods
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WORK HISTORY
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Associate Marketing Manager | Integrated Marketing Services, Welch’s 2015–2017
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Collaborated with key corporate stakeholders (marketing, procurement, manufacturing, operations, and sales) to provide total process alignment of product marketing materials (creative brief, internal creative review, internal legal approval, final deliverable.) Managed digital on-line product image assets for marketing, sales, and e-commerce team.
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Led up to 20 cross-functional team members and agencies in the development of integrated consumer marketing programs that meet business objectives and maintained strong metrics.
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Partnered with brand teams and sales planning on development and execution of annual 12-month promotional marketing calendar for new and existing products based on insights; brand business objectives/challenges; past program results/analysis and key learnings; retailer and account-specific shopper marketing initiatives.
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Secured and managed Welch’s promotional and shopper marketing agencies and 12 vendor partners to ensure creative concepts, services, and marketing initiatives were consistent, on-time, and on-budget.
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Coordinated creative development and budgets associated with production, maintenance and fulfilment of all merchandising, Point of Purchase (POP), and field sales materials supporting new product introductions, trade show materials, product collateral, sampling and demonstrations.
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Led implementation of a streamlined packaging graphics development process, including agency selection, timelines, cross-functional approvals, print feasibility, pre-press, on-boarding of on-site vendor representative and digital asset creation.
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Facilitated weekly cross-functional meetings between procurement, operations, legal and sales to gain consensus on the prioritization of packaging graphic projects.
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Initiated creation of internal microsite on SharePoint to facilitate internal cross-functional approvals of promotional creative and packaging graphics.
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Ensured cohesiveness of digital communications associated with specific initiatives/promotions by assisting in website updates, social media projects and generation of monthly e-newsletter to consumer database.
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Researched, evaluated and recommended new promotional tactics and vendors.
Assistant Marketing Manager | Consumer Promotions, Welch’s 2006–2015
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Spearheaded promotional projects for brand teams through partnerships and collaboration with digital marketing manager, on-site and remote field sales. Oversaw budget and timelines, coupon clearing agent of $12M, suppliers of promotional tools and creative agencies.
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Generated $275K in annual savings that resulted in receiving the Welch’s “Seeds of Success” award for renegotiating vendor agreement.
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Delivered promotional elements for Welch’s Harvest of Help Feeding America cause marketing promotion including ideation through execution of promotional product label graphics; display cases; retail displays; hang-tag neckers; Sunday newspaper coupon (FSI) a network TV PR event; a micro-site; Facebook and digital ads; and charitable donations.
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Increased overall website traffic 124% over previous year and grew shelf-stable bottle base sales via the Feeding America promotion.
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Renegotiated $1.5M promotional vendor contract from an annual agreement with variable costs to a three-year agreement with fixed pricing and reduced costs by $50K per year in value-added media ($150K), as well as, annual volume rebate option.
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Increased category sales 144% and unit sales 155% by developing and executing promotional product launch plan for Welch’s Natural Spreads products that included a test market newspaper pouch sampling program in conjunction with Sunday newspaper coupon (FSI).
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Eliminated $400K in retailer deductions and fees by overhauling outdated coupon redemption policy.
Marketing Services Specialist, Welch’s 1998-2006
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Executed consumer promotions for Welch's business platforms, including developing timelines, placing orders/reservations with vendors, attending photo shoots, facilitation of internal reviews/approvals of cost estimates and creative.
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Implemented new DAM (digital asset management) supplier and process for Field Sales based on assessment and evaluation of needs assessment survey.
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Managed development of marketing, trade show booth and consumer education materials for Welch's WIC (Women Infants & Children) Lobbyist.
Marketing Assistant, Welch’s 1993-1998
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Provided support to the Welch's Jams, Jellies & Spreads Brand Manager and Assistant Brand Manager by assisting in various aspects of product development and product management (consumer research, product positioning, coordination of product production, change request forms, new item set-up forms.)
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Managed $5M Spreads Brand budget, issued purchase orders, processed invoices/expenses and issued monthly P&L.
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Generated and distributed monthly Spreads shipment and sales reports.
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Coordinated distribution of new item samples and promotional materials to field sales and consumer affairs department.
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Maintained Spreads Brand archives (promotional performance recaps, market research, business and competitive reviews, annual plans, marketing mix results, consumer affairs reports.)
Participate in The 2018 NH Biz Fest!
The Second NH Small Business Fest is coming up, 12-4pm on June 23rd at 40 East Derry Road, Derry, NH! The goal of the NH Small Business Fest is to provide a huge networking and visibility opportunity for all local small businesses. A table only costs $65 (as we want all businesses to be able to take advantage of this opportunity). Our first event last September had over 25 businesses. To grow the event this year, general public admission is now free and we are hosting the NH Food Fest (NHFoodFest.com) on the same day to drive local customers. For more info or to purchase a table, please go to NHSmallBusinessFest.com!”
Resume for Bill Purnell
Bill Purnell
(508) 498-8688
www.linkedin.com/in/billpurnell
SUMMARY
Enrollment management professional with extensive marketing and communications experience. Demonstrated ability in admissions, recruitment, enrollment, and sales. Increased inquiries & applications by more than 20% in every place I have worked. A creative problem solver who knows how to effectively streamline processes, increase awareness and improve conversion through effective communications.
EXPERIENCE
Director of Graduate & Continuing Education Recruitment & Enrollment – Anna Maria College 2015- 12/2017
Developed a new comprehensive enrollment plan which included giving the programs greater exposure through better messaging and follow up communication.
- Increased inquiries by more than 200%, fall applications by 90% and fall new student enrollment by 88%
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Redesigned the admissions website to provide a more effective user experience including using whiteboard videos to explain benefits to the audience. Faculty and student quotes were added to give context and vision to the programs and videos to show prospective students the path to success from newly enrolled students to alumni success stories.
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Added a new enrollment management system giving the college its first CRM and the ability to automate communications to prospective students.
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Reached out to build strategic partners through the Worcester Regional Chamber of Commerce and did presentations at local businesses to begin to create pipelines for enrollment.
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Developed a grad ambassador program to help with personalized recruitment, enhancing our ability to connect and helping to develop social media content to begin inbound marketing.
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Increased exposure through online portals, virtual and traditional grad fairs, digital media marketing (including geofencing and retargeting), social media marketing, paid search through online testing services and on and off campus admissions events.
Director of Marketing and Communications - Alexanderiathegreat.com 2011- 2015
Designed and developed organization’s marketing strategies including all communications and public relations activities including all social media.
- The artist has appeared on The Today Show & America’s Got Talent (NBC), The CBS Evening News (CBS), Fox & Friends (Fox News Channel), Redesign Your Brain (ABC Australia), (ABC & PBS Boston) The Boston Globe, Boston Herald and over 300 news stations across the country.
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Created and maintain the website, all social media content and public relations.
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Manage the act including all scripting, design, and negotiations for any shows or projects.
Associate Director Alumni Admissions – Northeastern University 2006-2011
Directed alumni admissions and improved alumni engagement and participation. Led a group of 10 alumni area coordinators and over 1700 alumni volunteers who covered admissions events (college fairs and receptions) both domestically and internationally.
- Increased membership by 125% (added 1000 new members) and participation by 200%.
Alumni Recruiting:
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Developed the volunteer recruitment plan to maximize event coverage at college fairs and all other events both domestically and internationally. Organized over 500 events a year.
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Created a volunteer portal which automated volunteer registration and scheduling. The process gave accountability with event materials delivery and training.
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Developed and implemented a special interest recruiting program to counsel and assist children of alumni and applicants of interest to the Development Office in the admissions process.
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Handled all legacy admissions interviews and presented those applications to the committee, recommendations for admission.
Associate Dean for Graduate Recruitment – Northeastern University 2003-2006
Worked with individual graduate colleges to implement policies and procedures to increase inquiries and applications at the graduate level.
- Increased inquiries by 25% and applications by 20%.
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Streamlined inquiry & application process by creating a central database which improved response time to inquiries and better service to applicants.
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Redesigned college websites adding a central portal for the graduate programs and increased web presence through SEO to increase visibility in paid and organic searches.
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Added innovative search tools to improve the ability to find programs, faculty & their research.
Director of Graduate Admissions – Northeastern University 1997-2003
Managed admissions and recruitment for Bouve College of Health Sciences.
- Increased applications 20%, decreased acceptance rate by more than 10%, increased average GRE scores by 40 points and GPAs by 10 points.
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Directed marketing for programs, including all advertisement, publications, web, e-marketing, direct mail, and promotional events, such as graduate fairs and open houses (both in-person and virtual).
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Four consecutive years of growth in new students and led all graduate schools in new students.
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2001-2003 led all graduate schools in total students enrolled & quarter hours taken.
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Redesigned admissions database to improve tracking of new students & statistical reports.
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Analyzed credit hours generated by programs to assist in making budgetary decisions.
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Budgeted and coordinated awards of assistantships and minority fellowships. Leveraged awards to meet or exceed enrollment goals and improve recruiting of high quality and culturally diverse students.
EDUCATION
Northeastern University, Boston, MA
Master of Science in College Student Development and Counseling
Bachelor of Science in Business Administration majoring in Management & Human Resource Management
Resume for Cynthia Lepore
Cynthia Lepore
26 Beacon Street, Burlington, MA 01803
617.312.2087 cynthialepore1@gmail.com LinkedIn Profile
Qualifications
Multi-industry public relations and communications professional with demonstrated ability to frame the strategic message and build effective alliances necessary to long-term organizational growth. Strong work ethic, fully committed to success at the individual, team and corporate level. Areas of expertise include:
Corporate Communications
Media Relations
E-Marketing
Brand Management
Crisis Communications Vendor/Agency Relations Special Events Community Benefits
Professional Experience
Strategic Communications Manager May 2016-January 2018
Cooperative Credit Union Association, Marlborough, MA
Led e-communications for this nonprofit trade association promoting the interests of 200 credit unions across Massachusetts, New Hampshire, Rhode Island and Delaware.
· Authored and produced daily newsletter, six days a week, 52 weeks a year, on all the latest news and issues facing credit unions. Increased readership by 20 percent; increased
click-through rate by six percent.
· Created inaugural Annual Report and publication on association values and value.
· Generated e-bulletins on breaking legislative and regulatory news. Produced quarterly member updates and a bimonthly newsletter for small credit unions.
· Oversaw production of English-Spanish, English-Portuguese translation of flagship
publication, “15 Reasons Why You Should Only Bank at a Credit Union.”
· Managed proactive media outreach and reporter queries; composed and pitched press releases and opinion pieces that resulted in increased local, regional and national news coverage.
· Actively crafted and published website, Facebook and Twitter content.
Senior Business Development Officer May 2015-May 2016
RTN Federal Credit Union, Waltham, MA
Hands-on contributor to this $800-million credit union originally founded for Raytheon employees and currently serving the financial needs of select employer groups across Massachusetts, New Hampshire, Rhode Island and Tennessee.
· Increased credit union membership and product utilization among employees of Brigham and Women’s Hospital, Partners HealthCare, New England Baptist Hospital and Boston’s Benjamin Health Care Center through outreach events, written communications and relationship management.
· Developed and implemented internal/external communications plans for annual fundraiser. Wrote content for credit union newsletters and website; supplied copy and photography for Facebook page.
· Stepped up proactive media relations efforts to promote awareness of the credit union that resulted in a 60-percent increase in local and state news coverage.
Media Consultant May-November 2013
Boston Children’s Hospital, Boston, MA
Full-time contract position that supported efforts by this internationally recognized hospital to highlight clinical, research and educational efforts in local, national and international media.
· Wrote and pitched press releases that generated substantial coverage in top news outlets and the revered National of Health Institute Director’s Blog.
· Developed and delivered media training to physicians and scientific researchers.
· Prepared media coverage reports.
Director, Public Affairs December 1995-October 2011
McLean Hospital, Belmont, MA
Public relations leader at this psychiatric specialty hospital/Harvard Medical School affiliate with direct report to president. Served as spokesperson. Responsible for internal/external communications, media relations, crisis communications, brand management, special events, community benefits and some marketing duties.
· Increased internal/external communications through the development of an award- winning Annual Report and research magazine, as well as physician and specialty newsletters and a full suite of marketing brochures. Initiated the successful recruitment of patients and families as effective story tellers in raising public awareness of psychiatric illnesses – this was the first time the hospital sanctioned such a tactic.
· Developed and executed successful media strategies to manage high-profile, reputational issues.
· Established national and international media presence for $400-million research division that increased federal funding and $5 million in donor support.
· Planned and hosted 11 annual networking events for clinicians at venues in major U.S. cities and Canada that generated international patient referrals and new business
relationships.
· Instituted community health screenings for depression, anxiety, memory disorders and substance use disorders. Proactive pitching resulted in regional news coverage.
· Served on small team that developed and then maintained the hospital’s first formal
website.
Senior Public Information Officer March 1988-December 1995
Boston University Medical Center, Boston, Belmont, MA
Education
B.A., English, cum laude, with concentration in Communications
Fitchburg State University, Fitchburg, MA