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Resume for Brittani Cruz

Brittani Cruz

71 Pond Street

Leominster, Ma 01453

(978) 340-5258

[email protected]

 

 

Objective

 

A full-time position that utilizes my experience within the hospitality and service industries, allowing for growth and learning along the way.

 

Education

Associate's Degree in Human Services

University of Phoenix

 

Bachelor's Degree in Human Services and Management

University of Phoenix

 

Experience

 

Regional Marketing Director, UNO Pizzeria and Grill, Boston, MA 10/2017-present

 

  • Oversee a 12 store region and assist in sales building plans and initiatives 
  • Maintain community relationships in an effort to continually build sales opportunities
  • Evaluate weekly production data and evaluate where our opportunities are
  • Manage store level marketing coordinators and guide them through sales building
  • Manage reporting for sales production on multiple levels
  • Change tactics often in order to compete in the market
  • Manage 18 Facebook and Instagram pages, constantly updating with marketing initiatives
  • Handle all community relations for stores within region

 

Sales and Revenue Manager, Boxboro Regency Hotel & Conference Center, Boxborough, MA 12/2016-10/2017

 

  • Evaluate actualized revenue and come up with strategies to improve overall hotel revenue opportunities
  • Compile 90-Day Rooms and Catering Forecast for Hotel Production
  • Evaluate weekly production data and evaluate where improvement can be made
  • Load group blocks into Room Master and Delphi and manage inventory
  • Manage Minimum Rates in Delphi
  • Change rates as needed for our property in Room Master and iHotelier
  • Manage all third-party rates, such as, Expedia, Priceline, Hotwire, and Booking.com
  • Handle the Tour & Travel and Sports Market

 

 

Business Travel Sales Manager/ Revenue Manager, Holiday Inn Boxborough, Boxborough, MA 12/2015-12/2016

 

  • Keep in contact with all account contacts and give them monthly reviews of their production
  • Evaluate the area for potential new accounts/businesses to invite to travel with us
  • Host weekly manager’s reception for our corporate and transient travelers
  • Evaluate weekly production data and evaluate where improvement can be made
  • Load group blocks into Opera and Room Master Reservation systems for all sales managers
  • Participate in weekly revenue call with our Regional Revenue Manager to discuss and determine rate strategies
  • Change rates as needed for our property in Perform and Holidex
  • Book small functions under 50 people as well as short term business
  • Handle the Tour & Travel and Sports Market

 

 

Front Office Manager, Holiday Inn Boxborough, Boxborough, MA 1/2015-11/2015

 

  • Department leader with multiple employees
  • Coordinate weekly schedules based on business needs of the hotel, all of which could change at any given time
  • Conduct interviews for potential additions to staffing based on business needs
  • Coordination and purchasing of all supplies and materials needed within the department
  • Organize and maintain a neat and orderly work environment
  • Construct the projected forecast for the rooms division team weekly, which is utilized for their weekly scheduling needs
  • Maintain a positive work environment and be a constant positive example for the employees
  • Ensure that morale within the department and throughout the hotel is positive
  • Organize and maintain records of all documents relevant to scheduling and business volume
  • Followed the brands guest scores and came up with ways to improve them based on improvement areas
  • Balance inventory as necessary to accommodate the customer

 

 

Executive Housekeeper, Holiday Inn Boxborough, Boxborough, MA 2/2013-1/2015

 

  • Department leader with multiple employees
  • Coordinate weekly schedules based on business needs of the hotel, all of which could change at any given time
  • Conduct interviews for potential additions to staffing based on business needs
  • Coordination and purchasing of all supplies and materials needed within the department
  • Organize and maintain a neat and orderly work environment
  • Compile final reports for different ways to help save money throughout the department and hotel
  • Maintain a positive work environment and be a constant positive example for the employees
  • Ensure that morale within the department and throughout the hotel is positive
  • Organize and maintain records of all documents relevant to scheduling and business volume
  • Oversaw the engineering department for several months and coordinated a multitude of building repairs, as well as, coordinated all scheduling and ordering

 

 

Local Store Marketing Coordinator, Uno’s Chicago Grill, Leominster, MA 12/11-present

  • Coordination and implementation of marketing efforts as directed from corporate office
  • Team leader and liaison with local schools to help their fundraising events in conjunction with Uno’s
  • Direct line sales and community representative for Uno’s within the surrounding communities to update other businesses on the benefits of partnering with Uno’s for various events for both networking and fundraising
  • Organize and maintain master records for scheduling of events and contacts Working with local officials in order to promote local events and opportunities
  • Compile final reports for fundraising sponsors and for documentation with the Uno’s corporate office

 

 

Computer Skills

Microsoft Word, Microsoft Excel, Microsoft Office, and Internet

 

References

Beth Colson

General Manager, UNO

(603)966-8888

 

Barry Hillerstrom

Regional Director, UNO

(978)490-0100

 

Lori Lamothe

Hotel Controller

(508)335-3641

 

Resume for Matthew Morin

Matthew Morin

Londonderry, NH ǀ (603) 351-8255 ǀ [email protected]

Education

Southern New Hampshire University                                                                                                                                        August 2017

Bachelor of Science in Business Studies, Concentration in Sports Management         

Professional Experience

Account Manager- Consoles Insurance Agency Peabody, MA                                                                                                                April 2018- January 2019

·        

Manage assigned book of business dealing with small business under 10K in premium

·        

Obtain new business as necessary

·        

Communicate with client via email/telephone regarding renewals, endorsements, etc.

·        

Quote New Business with carriers online and through email as well as remarket business

 

Account Manager/Coordinator – NFP Property & Casualty Services Bedford, NH                             September 2017-February 2018

        

Manage the assigned Boston/Bedford small commercial lines accounts totaling under 10K in premium

        

Coordinate the CA book of business and work with account managers on renewals, quotes, and servicing

Assistant Account Manager - Hub International Wilmington, MA                                                              January 2016 – September 2017

        

Coordinated the handling of assigned commercial insurance accounts with the Account Executives/Producers

        

Provided support to the Account Manager/Producer on at least 15 pre-renewal processes on a monthly basis

        

Managed anywhere from 50 to 75 accounts to ensure accuracy which equaled over $10 million in revenue

        

Developed complete familiarity with all forms and paperwork including their intent and purpose

        

Implemented quality control process to ensure excellent customer service and quality product by completing audits of account manager accounts and completing checklists on each reviewed policy to ensure accuracy

Branch Sales/Service Rep I - Enterprise Bank, Tewksbury, MA                                                                  December 2013 – January 2016     

        

Worked with bank customers to resolve requests/concerns and maintain cash drawer limits

        

Assisted customers in the purchase of treasurer’s checks, money orders, traveler’s checks, savings bonds and other account transactions as needed

        

Opened and maintaining new accounts, taking loan applications, closing loans, helping achieve branch goals

        

Filled in as Branch Service Manager when needed

Branch Manager Trainee - Hertz Corporation, Salem, NH                                                                        February 2013 – November 2013

        

Supported success of location sales and margin goals by achieving individual sales and customer service goals

        

Upheld company standards by ensuring cars are presentable to customers

Meet Fred Annis of Fred's Auto Repair and Diagnostics

fred

Fred Annis of Fred's Auto Repair of Dracut, MA has over 20 years of experience in keeping engines running. Fred does Automotive repair and diagnostics on all makes and models. They also work on small engine, marine, motorcycle, ATV, and snowmobiles. Keeping his shop open later than most auto reapir shops, Fred tries to make sure your vehicle is diagnosed and repaired as quickly as possible. Usuing advanced equipment for scanning computer codes in your vehicle and a reflash device typically only used by dealers, helps Fred figure out what is wrong and get you back on the road. Fred treats his customers like he would like to be treated by others, and they keep coming back.

Do you have an auto repair question or or general maintenance question? Give Fred a call. Phone: (978) 515-2886  | FaceBook: https://www.facebook.com/fredsautorepairanddiagnostic/

Resume for Russ Thorgerson

russ

Resume for Sam Helou

SAM HELOU
 93 Henry Law Avenue, Dover, NH 03820 Tel (973) 932-9600, Email: [email protected]
 
 PROFESSIONAL SUMMARY
• Developed strong communication and organizational skills 
• Acquired clerical and administrative experience through variety of professional and volunteering duties
• Gained clinic and outpatient experience and developed excellent customer service skills
• Acquired knowledge of the electronic medical record system
 
PROFESSIONAL EXPERIENCE
Night Auditor / Front Desk Clerk (April 2016- Present)
Hampton Inn Portsmouth Central, Portsmouth, NH
• Check In and Check Out Guests.
• Provide Excellent Customer Service.
• Process the Audit and accounting work for the night and print all the required paper work.
 
Night Auditor (November 2016 – August 2017)
Residence Inn Waterfront, Portsmouth, NH
• Provide excellent customer service.
• Work on Fosse and on different spreadsheet.
• Check in and check out people and utilizing my skills.
 
Night Auditor (October 2015 – November 2016
Microtel Inn and Suites, Dover, NH
• Checking in people and making sure the lobby is well maintained.
• Count the cash in the drawer and in the bank.
• Process the end of day work and reserve rooms if needed.
 
Administrative/Clerical Volunteer (August20 13 – July 2014)
Johns Hopkins Bayview Medical Center, Baltimore, MD
• Perform various receptionist and clerical work in outpatient physician offices
• Create and assemble admission folders at the Care Center
• Filed and organized binders and policies in preparation for the CARF survey at the Care Center
 
VOLUNTEER EXPERIENCE
 
Historian for Student Government Association (SGA) 
Berkeley College, Woodland Park, NJ 
• Planned and coordinated events while maintaining accurate records of all events 
• Created PowerPoint photo slide show for the events. 
 
Event planner for Resident Hall Association (RHA) 
Berkeley College, Woodland Park, NJ 
• Participated and assisted in community fund raising events including the AIDS walk event in New York 
• Planned, organized and coordinated events including community service events such as blood donation activities and feeding the poor 
 
EDUCATION
• Berkeley College, Woodland Park, NJ 
Bachelor of Science in Business Administration with a concentration in Management, March 2011. 
President’s list- one semester, Dean’s list- two semesters
• Berkeley College, Woodland Park, NJ 
Associate in Applied Science in Information Systems Management, June 2009. 
Dean’s list- one semester
 
 
RELEVANT SKILLS
 
• Proficient in Microsoft Word, Excel, PowerPoint, Access, Publisher and Web designing.
• Windows 95, 98, XP, Vista, Windows 7,  8 and 10, LAN and WAN options, workgroup computing, 41 WPM.
• Trilingual: Fluent in English French, and Arabic.

Meet Steve Page of Evolve Bank & Trust

steve

Steve Page wants to get you in a new home. He knows Buying or Refinancing a Home is stressful for most people. That is why he tries to make that transaction as stress-free as possible by answering all your questions, phone calls, or e-mails promptly. Steve values your business and will provide you with the best professional service and mortgage solutions that make most sense for you and your unique financial situation and real estate goals. Best of all, he is a licensed Loan Officer in all 50 states! 

Phone: 978-902-5760 | Email: [email protected]

Divorce Stories With Cat Blake January 19th

cat

Visit https://www.facebook.com/events/549674842204056/ for more info

Resume for Jean Frechette

res1

res2

UMass Lowell Difference Maker January 2019 Newsletter

DifferenceMaker R with uml logo 6.12.15

 

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January 2019 Newsletter

 

Welcome back to campus! We hope you enjoyed your winter break, and are recharged and ready to get started on the spring semester!

 

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2019 $50,000 Idea Challenge Kick-off and Idea Hack

Join us to learn more about the $50,000 Idea Challenge, hear from real-life DifferenceMaker teams, begin building a team, and more! Food is always served.

Date: Jan. 30
Time: 5:30- 7:00 p.m.
Location: Saab Center, Perry Atrium, North Campus
RSVP: [email protected]

 

idea challenge hack

 

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2019 $50,000 Idea Challenge Applications are Now Open!

Open: Now
Closes: Feb. 12, 2019
Apply Today!

 

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Support DifferenceMaker!

Please consider a donation to DifferenceMaker today. Your donation will support the program, and our student teams. Thank you!

Questions? Email [email protected]

 

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