Dave Waldman has a passion for video and storytelling. He wants to make sure your story is told. Whether that is tales passed down from generation to generation or the story of your business, who you are and what you do. 

Dave founded Treasured Memories Video in 2006 after recording video biographies for a couple of aging family members. The results were overwhelming, and Dave found a passion for merging the technical skills he has with his creative and personable side. He has a natural ability to make people feel comfortable in front of a video camera and draw out of them their experiences and life views.

A few years later, he formed B2B Video Solutions to better brand the business video products he creates. Dave’s hobbies include community theater, outdoor activities like skiing, kayaking and scuba diving, and Dave is, of course, an avid movie lover and an unapologetic television watcher.

Take a look at Dave's website for a list of services he can provide https://davidwaldman.com. Contact Dave to get your story told! 

Phone: (603) 566-3075 | Email: [email protected]

M. KAREN HAMILTON

[email protected]                                                978.204.5975                    www.linkedin.com/in/karen-hamilton54

Advisory Business Systems Analyst

Create Effective and Efficient Workflow of Customer Information & Solutions

Experience working with back-end systems in information development processes and support entitlement. Skilled in product administrative and system setup of worldwide supported products and bundled products via Product Information Form (PIF) tool, ReTAIN Automated Queue System (AQS) routing, cc:Win Distributed Call Center, metric analysis tool, and Parature.

Provide UAT testing on variety of business systems with broad and diverse experience in adapting, developing, and implementing technology driven CRM projects. Collaborative problem-solver with excellent interpersonal and communication skills. Flexible, motivated, and detail oriented with high standards in fast paced environment.

TECHNICAL SKILLS

SAP, Vantive, CAM, and CCMS

Business Objects and OPC Admin Analysis Tool

ReTAIN PCOMM system and Parature

EXPERIENCE

IBM CORPORATION, Watson Commerce Division, Cambridge, MA                                                                        2012 to 2017

Software Service Planner and Advisory Business System Analyst

·        

Achieved 80% customer satisfaction rating by:

o   

Collaborating with offering management, product leads, and level 2 support management, gathering support requirements for voice and online web submitted Problem Management Requests (PMRs).

o   

Implemented global support delivery plans, ensuring customers receive seamless software support for subscription and support licenses.

o   

Influenced cross-functional teams and incorporating metrics, post-release analysis information, planning activities, and business impact decisions.

o   

Creating support structure for new offerings and product acquisitions and readiness into ReTAIN and/or Parature call entitlement tools and processes for optimal and seamless customer experience.

·        

Demonstrated support liaison services between offering and entitlement teams, ensuring timely product launches, releases, and end-of-service and meeting deliverables for customers’ software support needs and entitlements.

·        

Maintained 26 product portfolios under commerce brand division, delivering optimal efficiency from initial launches and upgrades/releases throughout product lifecycle.

·        

Provided technical expertise to product development, identifying, evaluating, and creating support structures and procedures that were cost effective and met user requirement for support readiness.

·        

Delivered project management worldwide readiness and multi-task with cross-functional teams; sales, marketing, development, and support on new product roll-outs, version/point releases, and upgrades on bundles/offerings, meeting client deliverables.

·        

Decreased up to 85% of voice submitted tickets by driving yearly quality plan, analyzing project support tickets and defects, and generating continuous product quality improvement.

IBM CORPORATION, SWG Support & Technology, Cambridge, MA                                                                        2007 to 2012

Advisory Systems Analyst

·        

Supported service planners’ portfolios, setting up multiple products, bundles, and offerings for market product readiness and customer support entitlement.

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Represented Lotus division as OPC Administrator point of contact. Designed target components and questionnaires in OPC Admin of customer problems for quality and metric reporting and analysis.

·        

Collaborated and supported 6 Service Planners to identify global product deliverables, AQS routing, support processes, and product announcements, meeting product lifecycle strategies.

·        

Implemented improved and efficient entitlement processes by conducting PIF Web tool system UAT for upgrades and release testing.

Senior Systems Analyst                                                                                                                                                          2001 to 2007

·        

Appraised and recommended Product Development on technical support processes by defining product structure for new offerings and market readiness for premium customer experience.

·        

Project managed worldwide product readiness for new products, point releases, and upgrades meeting delivery and target GA dates.

·        

Supported and ensured product transition of acquisitions and pre-bluewash entitlement into IPLA Passport Advantage terms and conditions and call entitlement processes by integrating acquired products into support services and offerings.

·        

Enhanced and improved PIF tool impacting downstream customer entitlement processes and experience by representing Software Group feedback and conducting UAT testing.

·        

Ensured efficient data flow and minimal impact of customers’ entitlements and online problem web submissions, advising and working service planners’ requirements with development team into PIF tool.

EDUCATION

Bachelor of Arts (BA), Communications/Advertising

SIMMONS COLLEGE, Boston, MA

PROFESSIONAL DEVELOPMENT

Planning Effective Business Meetings

Project Risk Management Simulation courses

Project Management classes for in house PM certification

Microsoft Project Fundamentals

Agile Basics training

AFFILIATIONS / ASSOCIATIONS

President, Tyngsborough Scholarship Trust (3 years)

Volunteer member of Tyngsborough High School Grad Night (2 years)

Volunteer at Lowell Humane Society

"If you're offered a seat on a rocket ship, get on, don't ask what seat.' I tell people in their careers, 'look for growth.' Look for the teams that are growing quickly. Look for the companies that are doing well. Look for a place where you feel that you can have a lot of impact."

------Former Google CEO Eric Schmidt

Yes, we are a rocket ship!!! Experienced or Fresh graduates with a passion to do good, have fun, and make money (in that sequence) are welcome!!

Do you like to make a difference by selling an unique service to local businesses to lower healthcare cost accompanied by improved morale of the employees? 

We are a Nashua/Cambridge/Manchester-based company that uses artificial intelligence to heal employees (or family members) who may be suffering from back-pain, dementia, autism, lyme disease, allergies and so on. Yes, it is magical.

Our software (GetWellAI) uses big data to find effective treatments for specific diseases. For example, if the employees or their families are suffering from back pain, asthma, Lyme disease, Crohn's disease, or another chronic illness, our software can pinpoint treatment options and help improve their health all while maintaining complete privacy for the user. Our software lists holistic remedies in addition to more traditional treatments, and could include anything from an herb that is working in a remote area in China to a cutting-edge, newly discovered drug from Harvard or Genzyme.

However, we are missing you who can do the business development (sales over the phone) for us. 
You can be an expert salesperson in this domain, or a freshman at a college looking 
for some extra cash. We need both experts, and novices to sell our products. You can work from home, or at our office in Nashua/Manchester/Cambridge. 

We will compensate accordingly. 

https://getwellai.com
https://bostonpredictiveanalytics.com
https://teddycan.com/heal/

• Principals only. Recruiters, please don't contact this job poster.
• do NOT contact us with unsolicited services or offers
• OK to highlight this job opening for persons with disabilities

Oscar Chacha owner of OC Stone Granite & Marble has been proudly serving the New England area since 2014. OC Stone specializes in a wide array of services which includes, stone countertops, stone repairs, fireplace surrounds, Jacuzzi surrounds and much more. Oscar enjoys assisting you in selecting the stone that best suits your home and budget. He strives for great quality work and excellent customer service. Your complete satisfaction is guaranteed. 

Customer testimonials include such praise as:  "Great communication - quick response to all questions. Quality work performed on time for a reasonable price"  "punctual (despite terrible weather), professional and friendly!" "Came when they said they would. Nice people. Would definitely hire them again." 

Visit the OC Showroom at 102 Bridge Rd Unit 1b, Salisbury MA and see the beautiful samples of granite, quartz, marble and more. Then get ready to fall in love with your kitchen all over again! 

Contact: Phone: 781-217-8071 | Email: [email protected] | Website: https://ocstonegraniteandmarble.com/

LEAD OPERATIONS AND SERVICE SPECIALIST 

ENTERPRISE BANK, a successful and innovative commercial bank, is growing! Bring your passion for providing exceptional customer experiences and join our dynamic team. We strive to create a work culture that reflects our Bank’s Core Values.  We value the entrepreneurial spirit and are dedicated to helping create successful businesses, jobs, opportunities, wealth, and strong, vibrant communities. We’re proud to have been honored multiple times by The Boston Globe as one of the “Top Places to Work” in Massachusetts.

We create a supportive environment where cultures, collaboration, and customers come together, and you’ll have the power to make a difference in our company and in the communities we serve.  Our total rewards philosophy and benefits package are designed to reward you for your hard work while helping you enjoy a healthy and enriched life.

For more information about Enterprise Bank, please visit www.enterprisebanking.com  

We are seeking to hire an individual for our Acton branch who will exceed customer expectations and support branch growth goals by servicing customers efficiently and accurately and recognize opportunities for product and service referrals when interacting with customers. Responsibilities include: supervising, coaching, training, appraising performance, addressing and resolving employee matters; working with bank customers to resolve requests/ concerns, maintaining cash limits, preparing and recording currency and coin shipments.  Also monitors vault access, acts as bank custodian for treasurer’s checks and money orders  and completes all necessary transaction logs. Performs periodic audits.  Additionally, assists customers opening new accounts, renting safe deposit boxes, accepting loan applications, and purchasing treasurer’s checks, money orders, savings bonds and other account transactions as needed.

Requirements: Previous banking/customer service experience with supervisory skills and a willingness to learn. Proven ability to build relationships with customers, lead a team and proficiency with computer applications. Associate’s degree and 5 years relevant experience or equivalent combination of education/experience. Hours: 40 hours per week, a rotating schedule of Mondays through Saturdays. Able to stay late as needed. 

Enterprise Bank has branch locations in Acton, Andover, Billerica, Chelmsford, Derry NH, Dracut, Fitchburg, Hudson NH, Lawrence, Leominster, Lowell, Methuen, Nashua NH, North Billerica, Pelham NH, Salem NH, Tewksbury, Tyngsboro, Westford, and Windham.  

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet  

BRANCH SERVICE SPECIALIST (CUSTOMER SERVICE REPRESENTATIVE) 

ENTERPRISE BANK, a successful and innovative commercial bank, is growing! Bring your passion for providing exceptional customer experiences and join our dynamic team. We strive to create a work culture that reflects our Bank’s Core Values and entrepreneurial spirit. 

We value the entrepreneurial spirit and are dedicated to helping create successful businesses, jobs, opportunities, wealth, and strong, vibrant communities. We’re proud to have been honored multiple times by The Boston Globe as one of the “Top Places to Work” in Massachusetts. 

We create a supportive environment where cultures, collaboration, and customers come together, and you’ll have the power to make a difference in our company and in the communities we serve.  Our total rewards philosophy and benefits package are designed to reward you for your hard work while helping you enjoy a healthy and enriched life. 

For more information about Enterprise Bank, please visit www.enterprisebanking.com 

Seeking to hire a full-time individual for our Westford branch who will exceed customer expectations and support branch growth goals by opening new customer accounts, resolving customer issues, assisting customers interested in renting safe deposit boxes and accepting loan applications.  In addition, provides additional support to CSR/teller staff and customers by handling customer deposits, withdrawals, the purchase of treasurer’s checks, money orders, travelers’ checks and savings bond transactions and balancing cash drawers.

Requirements: An Associate’s degree in business along with 1-3 years of customer facing/sales experience or related financial equivalent. Applicants must be able to work as a team player, punctual in arrival and be comfortable utilizing teller (preferably Insight Teller) and MS Office applications software including Word, Excel and Outlook. Hours: Able to work a rotating weekly schedule of Monday through Saturday may be required. Able to stay late as needed. 

Enterprise Bank has branch locations in Acton, Andover, Billerica, Chelmsford, Derry NH, Dracut, Fitchburg, Hudson NH, Lawrence, Leominster, Lowell, Methuen, Nashua NH, North Billerica, Pelham NH, Salem NH, Tewksbury, Tyngsboro, Westford, and Windham.  

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet

THOMAS ANDERSON

220 SMITH ST, UNIT # 7

LOWELL,MA. 01851

(978) 918-6288

[email protected]

CONTRACT PROCUREMENT

Electrical blueprint analysis and SAP system data B.O.M. entry using the contracts blueprint and parts materials list to cross reference required Mil-Specs to find materials acceptable to meet the contacts requirements. Some obsolete materials are replaced with mil-spec approved ones, all while factoring in for beginning, middle and end of production run testing.

EXPERIENCE

CONTRACT PROCUREMENT • UNICOR • 09-01-2008 TO 09-01-2014                                                                                                          WHILE WORKING AT THE UNICOR FACILITY LOCATED IN FAIRTON, NJ I WAS RESPONSIBLE FOR ALL BLUEPRINT ANALYSIS AND DATA ENTRY INTO THE SAP SYSTEM FOR ALL CONTRACTS (AWARDED TO THAT FACILITY) DEALING WITH THE PRODUCTION OF VARIOUS ELECTRONICS CABLES USED BY THE U.S. MILITARY AND VARIOUS OTHER ITEMS MADE THROUGH INJECTION MOLDING..

 USING THE BLUEPRINT AND ACCOMPANIED PARTS MATERIAL SHEET, I WOULD HAVE TO CROSS REFERENCE EACH PART INDIVIDUALLY USING THE REQUIRED MIL-SPECS TO DETERMINE THE PROPER MATERIAL TO BE USED AS A LOT OF THE ORIGIONAL MATERIAL USED IN THE PRODUCTION OF VARIOUS ELECTRONIC CABLES USED BY OUR MILITARY IS OBSOLETE.

I ALSO HAD TO BASICALLY TEACH MYSELF PLASTICS ENGINEERING AS I OFTEN HAD TO MAKE CHANGES IN THE MATERIALS USED IN the pLASTIC INJECTION MOLDING MACHINES FOR THE PRODUCTION OF EVERYTHING FROM THE FEMALE ENDS OF 50’ JET STARTER CABLES TO FOOD SERVICE TRAYS AND UTENSILS.

ANDERSON SAFETY • OWNER • 02-15-1996 TO 12-31-2007

 I INVENTED AND PATENTED A TRAFFIC SAFETY GLOVE (5,898,942) THAT HAS RED REFLECTIVE PALM SIDES FOR STOP AND GREEN REFLECTIVE BACKSIDES FOR GO. MY COMPANY NOT ONLY MANUFACTURED THE GLOVES AND SOLD THEM BUT ALSO PROVIDED HANDS ON CONSULTING AND TRAINING FOR EMPLOYEES DEALING WITH SAFETY.

SKILLS

Excellent ability to multitask.

Able to view my work from multiple angles to achieve the safest yet fastest means of production.

OSHA 10 certification

25 years excavation project supervisor in charge of jobsite layout and supervision of crews.

Works well with others.

VOLUNTEERED FREE TIME TO ST. VINCENT DE PAUL

 Volunteered my free time to help others in my community through my church. Helped deliver furniture, mowed lawns, fixed windows, etc. I also brought people to their doctors’ appointments.

SDP Plumbing Heating and Cooling Inc. is a full-service contractor and an industry leader in residential and commercial plumbing, heating, and cooling/HVAC services for New England. Master plumber, Danny Pen and his team of licensed professionals provide excellent service, and are proud of their reputation as a reputable company within the area with over 15 years of outstanding service and experience.

SDP Plumbing Heating Cooling believes that a quality job begins with quality people, so they employ only highly trained full-time tradesmen. The entire team strives to provide the highest quality work along with professional, reliable services. Danny takes pride in making customers exceptionally pleased on each and every job. Testimonials for SDP include such praise as "arrived early and ready to work", "professional and reasonable", "quality work", "Overall great experience". 

If you want your next project to be handled by a "A Quality Results, Driven Industry Leader" give Danny and his team a call! Be sure to visit their website and FB pages to see how they can help you.

Contact: 978-726-6750 | [email protected] | http://www.sdpplumbing.com

Join Lowell Association for the Blind for the 4th annual Dining in the Dark Event. This unique dining experience is not to be missed! Details are below:

• Event Date: Monday, October 16th, 2017
• Event Time: 6:30pm
• Location: Moonstones, 185 Chelmsford Street, Chelmsford, MA 01824
• Fee: $75 / person
• Please reply by October 6th. Contact the LAB office at (978) 454-5704 to RSVP, purchase tickets, and any other questions.

* IF YOU ARE INTERESTED IN SPONSORING THE EVENT, PLEASE CONTACT MONICA MULLEN @ (978) 454-5704. 

Josephine (Jo) Porter specializes in working with first time home buyers. In fact, she loves going out of her way to help them find the home of their dreams. She has been praised as being "very understanding and patient ", "hardworking", and offering "exceptional service".  

Jo was a Billerica resident for most of her life and currently resides in the South Lowell area since 1992. She is a Full-Time Realtor and gives 100% to the Real Estate Profession and truly dedicated to her clients. With nearly 20 years in the profession, wouldn't you want your first home buying experience to be with someone like Jo?

Contact Jo: Phone: 978-204-0503 | [email protected]