Kevin Willett says your actions should override your reactions
In business we gain and lose customers all the time. There are several reasons why this may happen. Things change and it is hard not to take it personally when someone no longer wants to or chooses not to do business with you. I have had people in my networking group who leave to try other groups. Sometimes they come back and sometimes they don’t. I don’t take this personally. Many times, they apologize and say, “I hope you don’t hate me now”. Folks, this is business and that’s the way it is. Let me give you another example. If you know multiple realtors and decide to list your home for sale, you can only have one listing agent. For those that don’t get the listing, it is not personal. You cannot take it that way. How you respond to not being chosen is important. Feeling rejected or acting bitter is not the way to go. Handling the situation professionally allows you to keep the relationship going, leading to potential opportunities down the road.
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Kevin Willett is the Author of One Connection How you can grow your business (and change the world) one connection at a time. The business networking book is available on Amazon. Purchase One Connection on Amazon
Kevin is also the CEO of the Friends of Kevin Networking Group and the New England B2B Networking Group. Please connect with him on social media to hear about his upcoming business networking events
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