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Resume for Donna Yackel

Donna M. Yackel

Dracut, MA

(978) 551-4255


OBJECTIVE:                    To obtain an administrative position which best utilizes

                                        my experience and skills.   Organized, innovative

                                        and able to simplify tasks using analytical thinking. 

                                        Excellent customer service and communication skills.


QUALIFICATIONS:     Proficient in accounting and word processing systems


Peachtree, QuickBooks, QuickBooks Pro, Aspen


MS Word, MS Works, MS Excel


Proficient in Internet usage


EXPERIENCE:             Equipment East LLC   7/12-7/13

Accounting clerk


Payroll, accounts payable


Cash receipts, invoicing


Cash Flow analysis


Inventory Control


                                        New England Mechanical Associates, Inc.  1/95-5/12

                                    Full Charge Bookkeeper and Office Manager


Bookkeeper utilizing Peachtree Accounting


Accounts Receivable, Invoicing, Cash Receipts




Accounts Payable and Cash Disbursements on both computerized and one write systems


Bank Reconciliations




Payroll Tax Reporting, monthly, quarterly and year end including W-2, W-3, 1099 and 1096 forms


Calculated and filed Massachusetts State Sales Tax


Recorded General Ledger entries as needed.  Reconciled GL balances each month


Maintenance of personnel files, obtained health/dental insurance for employees, reconciled SIMPLE IRA plan


Maintained Preventative Maintenance schedules, customer equipment files, and service records



EDUCATION:          Graduate of Dracut High School

University of Lowell.  Completed 33 course hours toward Accounting                   Degree.  Accounting I, Accounting II, Economics, and Corporate Accounting


AFFILIATIONS:            Notary Public, Commonwealth of Massachusetts

                                        Commissioner of Deeds, State of New Hampshire

                                        Moderator Dracut Water Supply District 2001 to present

                                        Treasurer of the Dracut Scholarship Foundation

                                        President Dracut Scholarship Foundation

                                        Member of the Dracut Old Home Day organizing committee

                                        Treasurer/Trustee Primrose Village Homeowners Association

                                        Former PTO President; Dracut Middle School and Lakeview Jr. H.S.




Resume for Shannon Dries

Shannon  Dries


294 Colburn Avenue   Dracut, MA   01826

(978) 551- 4786  ▪   [email protected]



To work as a public relations professional, building on the experience from my journalism education.


Bachelors of Arts in Journalism and Writing May 2013

Eastern Nazarene College, Quincy, MA


Cum Laude

Related Experience

Office Worker/Social Media Coordinator ▪ Summer 2013

The Salvation Army Camp Wonderland


Maintain databases, Answer phone, Daily posts on the website and Facebook page, Maintain and update website daily photos



  January 2013 – April 2013

Greater Lowell Chamber of Commerce


Research for upcoming events, Write Press Releases, Create Member Profiles


Copy EditorJanuary 2013 – May 2013

Eastern Nazarene College Veritas Newspaper


Check text to ensure it is well written and logically structured, Correct grammar and spelling, and Ensure the text is in line with the newspaper style


Writer ▪ September 2011 – May 2013

Eastern Nazarene College Veritas Newspaper


Create article ideas, Facilitate interviews for my articles, Write concisely, and Meet strict deadlines

Additional Experience

Special Events and Volunteer Assistant ▪ September 2011 – December 2011

The Salvation Army Kroc Center, Boston, MA


Book and host birthday parties, Assist with event coordination, Create spreadsheets and Input data


Arts and Crafts Director/Canteen Director ▪ Summers 2010, 2011, 2012

The Salvation Army Camp Wonderland, Sharon, MA


As Arts and Crafts Director: Facilitated children’s crafts ages 7-13 for 12 individual cabins weekly


As Canteen Director: Created snack plans for campers and staff daily



Proficient in MS Office Suite 2010, Basic Photoshop skills


Experience with social media networks, Wordpress


Strong verbal and written communication skills, organization skills, and multitasking skills




The Veritas Newspaper won New England College Newspaper of the Year Honorable Mention 2013 from New England Society of Newspaper Editors

Resume for Christopher Rossetti

Christopher A. Rossetti

682 South Street ▪ Tewksbury, MA 01876 

(781) 454-6922 ▪ [email protected]   



Credit and collections professional with over eighteen years of experience in the financial services and computer software industries. 

  • Proven success working in fast-paced, growing environments with high focus on increasing cash flows and reducing DSO 
  • Adept at managing key phases of the order-to-cash life-cycle, from credit analysis to cash collection


Financial Analysis

Collection Process and Strategy

Integration Projects

Cash Forecasting

Issue Resolution

Process Improvement

Order to Cash

Customer Relations

Revenue Recognition





Emptoris, an IBM Company,   Littleton, MA                                                                   2012 - 2013

Enterprise software company with annual revenues exceeding $100M          

Accounts Receivable Consultant - during and post-acquisition by IBM                                                            

  • Managed worldwide Collections for over 350 Global 1000 customers
  • Developed and implemented AR reporting package, currently being utilized as a template for other IBM acquisitions
  • Collected multi-million dollar payment delinquencies with accounts in Saudi Arabia & India
  • Worked closely with divisional CFO’s on executing successful collection strategies for significant outstanding AR which required collaboration between legal, sales and accounting


Unica Corporation, subsequently acquired by IBM, Waltham, MA                                                                                                                 

Unica Corporation, an IBM Company                                                                                         2010 - 2012

Assistant Credit & Collections Manager, Transition Team

  • Managed team responsible for migrating AR from Unica to IBM
  • Reduced legacy AR balance from $30M to $0 with minimal bad debt expense


Unica Corporation                                                                                                            2004 - 2010

Hired at Unica in early stage, and grew with company during IPO and revenues reached $125M

Assistant Credit & Collections Manager                                                                               

  • Managed worldwide Credit and AR functions for 1,500 corporate accounts
  • Implemented weekly cash forecast model and monitored funding requirements for six international subsidiaries
  • Collaborated with Treasury to implement a receivable hedging program reducing foreign exchange gain / loss exposure
  • Initiated and developed new policies that streamlined the collection process while maintaining SOX compliance
  • Received numerous awards and recognition for consistently achieving cash and DSO targets, including generating a company record of $19M in cash flow from operations in fiscal year 2010
  • Served as lead in the integration of customer receivables and related areas for four acquisitions



CCBN.Com Inc. /Thomson Financial,    Boston MA                                                       2002 - 2004          

Credit & Collections Supervisor                                                                     

  • Supervised staff of four, overseeing daily AR and Credit functions
  • Established positive relationships with strategic accounts resulting in improved cash flow and dispute resolution

Senior Credit Analyst                                                                                            

  • Reduced DSO from 49 days to 40 days in less than seven months
  • Received “Collector of the Month” recognition in each of my first seven months



Earlier roles:

AGFA CORPORATION                   Senior Leasing Specialist                                       1999 - 2002

WEST LYNN CREAMERY              Credit Analyst                                                        1996 - 1999

TRANSWORLD SYSTEMS, INC.    Unit Manager                                                        1995 - 1996                                                       




MERRIMACK COLLEGE                                                                                           

  • B.S. in Business Administration, Concentration: Management        1995                                                





Software applications: Softrax, Great Plains, Solomon, Oracle, SAP, Quickbooks