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katie dining

Resume for Katie Dinning

Katie Dinning

Chelmsford, MA  01824

978.808.6041                                  [email protected]





Experienced, outgoing, resourceful, detail oriented and creative Administrative Sales Support/Administrative Assistant with diversified exposure in multiple industries - A proven and successful track record of meeting productivity, accuracy and customer satisfaction - Demonstrated success in:



Meeting and Event Coordination


Business Tool Development


Expense Reporting and Reconciliation


Travel Planning


Calendar Management


Project Coordination





Microsoft Office 2010, Outlook, SAP, CRM






BLACKBERRY, Andover, MA                                                                                         2009 – 2013

Operations Coordinator, Blackberry Hub, Email & Text Messaging

Supported the Director, Email and Text Messaging, approximately 50 software developers and additional support staff located in Andover office.  Made travel arrangements using Concur software applications.  Prepared and submitted expense reports.  Scheduled and coordinated weekly and “All Hands” meetings.  Coordinated potluck events, lunch and learn meetings, and managed charity events in collaboration with headquarters in Waterloo.


Organized meetings, training seminars and special event logistics by working with internal and external contacts, securing meeting space, arranging hotel accommodations and mailing invitations, ensuring that attendees were prepared with required laptop software.


Coordinated new employee interviews and hiring for department typically completed by Waterloo headquarters, saving time, avoiding delays and allowing HQ staff to focus on other sites.


Contributed to hiring process by contacting potential candidates, scheduling phone screens or in-person interviews, confirming internal interviewer schedules, and updating Taleo recruiting database.


Planned, executed and coordinated team building events, potluck lunches, lunch and learn meetings, and charity and holiday events by working with vendors and headquarters staff in selecting venues and ensuring adherence to corporate guidelines and procedures.


Negotiated with Director of Sales at 2 local Andover hotels, securing competitive BB rates for visitors and employees.


Main point of contact and liaison for approximately 55 employees located at Andover site, answering questions and providing information about health benefits, insurance coverage and payroll.


Created and executed a weekly email newsletter for our site.  Reached out to team leads and project managers for content on what their teams were working on as well as announcing visitors to our location, RIM anniversaries and birthdays.

Katie Dinning                                     [email protected]                                           Page Two


ON SEMICONDUCTOR, Boxborough, MA                                                                      2006 – 2008

(Previously AMI Semiconductor)

Field Sales Administrator

Managed the NE Sales Office. Administrative sales support for VP – WW Sales, NE Sales Manager, 3 Territory Managers and 3 Field Application Engineers.


Provided reports, updated forecasts, booking and backlog reports, sales leads, follow-up on quotes, and product and delivery information to 75+ customers and 5 sales representative firms so that senior management could track customers’ orders and anticipate future business needs.


Arranged business travel and assisted with meeting and event logistics for quarterly meetings attended by Territory Managers traveling to Boxborough office.


ELMA ELECTRONIC, Chelmsford, MA                                                                           2004 – 2006

Sales Administrative Coordinator

Managed the NE Sales Office.  Provided administrative sales support for Regional Sales Manager, East Coast Regional Manager, Elma Bustronic and the Field Application Engineer.


Interfaced with 40+ direct customers and 4 representative firms in NE, processing orders, changing orders, preparing various reports, updating forecast information and sales leads providing VP – WW Sales and Territory Managers up-to-date information on customers’ orders and specific business needs.


BRIX NETWORKS, Chelmsford, MA                                                                               2003 – 2004

Administrative Assistant, (Contract Position)

Provided administrative support to Finance, Human Resources and Sales Departments.


AXIS COMMUNICATIONS, Chelmsford, MA                                                                  2002 – 2003

Marketing Assistant, (Contract Position)

Assisted marketing department with training seminars, updating account management information Supported sales department with customer inquiries and product information.





CONEXANT, Westford, MA

Field Sales Coordinator – Administrative support for VP – Sales, Territory Managers and Field Application Engineers. Coordinated travel arrangements, customer visits, training seminars and special events and assisted with trade shows.


USAIR, Logan Airport, Boston, MA

Sales Representative – Met sales goals of a $25M territory consisting of approximately 200+ travel agency and large corporate accounts. Coordinated and participated in trade shows, key account seminars and special events in the Boston area such as the Longwood Tennis Tournament & Kernwood C.C. golf event.




Ongoing - Business Administration, Sales & Marketing