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business analyst

Resume for Gerard Boggio






[H] 978-683-6092   |   [C] 508-633-2277  

[email protected]




Software Developer and Business Analyst of data warehouses and data processing solutions with depth of experience in the Financial Services industry. Strength in architecting and enhancing the storage and retrieval of data for business decision making.





UNIX/Solaris/Linux, Windows


Perl, Java, SQL-Plus, PL/SQL, Python, HTML, C/C++


FAME, Vision, Business Works, Business Objects, Shell Scripting, JavaScript, AutoSys, Oracle, MongoDB, MS Office (Word, Excel, Visio, PowerPoint, Project), Visual Basic (VB), SpringBatch, SOAP/XML, CVS, SVN



PUTNAM INVESTMENTS, Andover, MA                                                                                                                                1996 – 2016

Senior Software Developer / Business Analyst – Fixed Income (2007 – 2016)

Lead Developer / Analyst of the Fixed Income data warehouse application FAME which provided metrics used in Risk Analysis, trading decision making, and data modeling by Quantitative Analysts and Portfolio Managers. Provided enhancements and support of Fixed Income Trading systems.


Developed and enhanced processes to convert data from a variety of vendor sources into information used in the investment decision making, portfolio projections, and risk analysis.
Skills – Perl, FAME 4GL, Java, Shell Scripting, SQL, AutoSys, CVS, Vendor Relations


Programmed and enriched, through improving the speed of processing and finding additional sources of information, data extracts to internal and external systems.
Skills – Perl, FAME 4GL, SpringBatch, SQL, Shell Scripting, AutoSys, BusinssWorks


Created and provided documentation to onshore and offshore staff that served as the road map for technical support, training, and system enhancements.
Skills – MS Office (Word, Excel, Visio), HTML


Surveyed the user community to collect business issues. Established streamlined daily jobs cycles, reduced the number of problem tickets by more than 50% while identifying databases and processes that were no longer needed. 40% of databases and 10% of the jobs were eliminated.
Skills – Debugging, Requirements Gathering


Created business requirements and functional specifications for the enhancement and migration of applications and segments of applications to new data sources, operating systems, and database platforms.
Skills – FAME 4GL, Perl, Shell Scripting, SQL*Loader, MongoDB (JSON), MS Office (Word, Excel, Visio, PowerPoint), SVN


Led weekly meetings with support team, prioritizing activities and addressing problems and possible enhancements.

Senior Software Developer – Equity (1998 – 2007)

Enhanced the processing and loading of Equity analytics and metrics used in the decision making of investments to the data warehouse based on Vision.


Architected, created test plans, and implemented code efficiencies for Vision and Web based applications.
Skills – Vision, Perl, Shell Scripting, AutoSys



Migrated to a Business Intelligence based solution, provided the system to rate the investment performance of Portfolio Managers and facilitated conversations with senior investment management.
Skills – Business Objects, Vision, DOS Batch, Requirements Gathering


Enhanced and developed Excel VBA based application to evaluate and estimate the performance of securities, offering data which shaped future investment decisions.


Automated the updating of Excel VBA enhancements to business user’s desktops, ensured that all application users were utilizing the latest version of the application.


Enhanced contribution and attribution reporting by working with quantitative analysts to streamline code and add functionality, offering reporting with more attribute sets.
Skills – Vision, Requirements Gathering, Shell Scripting, AutoSys


Mentored team members to take over the enhancement and support of the application.

Software Developer – Portfolio Systems (1996 – 1998)

Team member in the migration of portfolio systems to the software platform (CPORT).


Provided business and systems analysis to create specifications and code for the conversion and reconciliation of data between platforms.
Skills – Requirements Gathering, MS Word


Designed interface and conversion standard for file transfer and report distribution between hardware platforms, offering a streamlined approach to data collection and report distribution.

EDS / BLUE CROSS BLUE SHIELD OF MA, Boston, MA                                                                                                   1985 – 1996

Systems Engineer / Chief Programmer

Technical lead for institutional and professional claims processing and inquiries.


Created and enhanced code to implement federal changes in claim formats in systems that would perform preliminary validation of claims before submission for payment processing.
Skills – COBOL, CICS, C/C++, JCL, VSAM, DOS Batch


Investigated various hardware/software solutions and identified SuperSession as the ideal solution to integrate separate and distinct systems and provide a fully integrated user experience. Led programming of the SuperSession environment.


Created code for the analysis of market data to direct efforts to extend and retain market share among Massachusetts employers.
Skills – FOCUS, JCL


Supervised and trained junior programmers in support and application enhancement.




Master of Science, Computer Information Systems, Boston University, Boston, MA

Bachelor of Science, Accounting, Bentley University, Waltham, MA

Certificate, Proficiency in UNIX, University of Massachusetts/Lowell, Lowell, MA

Certificate, Client/Server Database Design and Administration, University of Massachusetts/Lowell, Lowell, MA

Certificate, Website Design and Development, University of Massachusetts/Lowell, Lowell, MA




MongoDB: MongoDB for Developers, MongoDB for DBA’s


Python: In Progress

Resume for David Norman

David Norman

Business Analyst

Problem Solving     Communication      Leadership


My project success rate, defined as accuracy of software and meeting the target date, is over 95%, far greater than the software industry success rate cited as between 40%-60%.  At my latest position I successfully implemented 14 clients assigned to me.  In addition senior management transferred  2 clients whose implementations were stagnating and in jeopardy to me.  Both clients completed user acceptance testing and were “live” by their target date. 



PL/SQL                                               Analysis/Problem-Solving                   Integrity

SQL                                                     Communication Skills                         Can-do Attitude

Cascade Style Sheets                        Project Leadership                             Independent               





                                              “…I can say unequivocally David is the best vendor account manager I have worked with. He and I worked together through some complex technical challenges, and I always felt like we were a complete team… I appreciated his can-do attitude, thoroughness, and sense of humor.”

Michael Greenberg, Raytheon Corporation






“… Dave’s initiatives, significantly lowered the risks and…shortened the timeframe needed to complete the project. ... Dave proved to be a creative

problem solver … and showed the initiative to bring about valuable solutions…. (Dave is) a person of the highest moral caliber and character.”

Paul F. Meagher, President,WCRIB






CyberGrants Inc., Business Analyst/Account Coordinator, February 2005 – April 2013, Andover, MA

  • Analyzed client’s business processes and configured CyberGrants software for 14 clients (including Fortune 500 corporations) which led to 14 accurate implementations by client’s target date.
  • Designed technical solutions for evolving business needs which led to fewer manual processes for the client and a sense of partnership with client.
  • Determined a need for a “Data Migration” how-to document; formed a committee to delineate steps and developed test SQL queries then authored a road-map document for other managers which led to accurate data migrations.
  • Wrote PL/SQL scripts to research problems for other managers which led to fewer submissions to the development team to research and faster resolution of problems.


Workers’ Compensation Rating and Inspection Bureau of Massachusetts (WCRIB), Software Applications Manager, September 2000 – April 2003, Boston, MA

  • Assessed requirements, designed database and tested software for Data Quality Incentive program which led to successful implementation in 3 months.
  • Convinced WCRIB President to implement a testing process which enabled the transition to new software from day one with minimal errors and interruption to daily work.
  • Managed 5 person development team and maintained staff morale during the 10 month period when WCRIB transitioned to a new platform/application and staff would be laid off.  















“(completion of FSAS) was a tremendous achievement … that many did not believe feasible.… Although it is difficult to single out individuals…, I would like to mention three: 1) David Norman, who joined the project late, unexpectedly assumed the lead role for mainframe applications, and provided the expertise and leadership needed…”

Donald E. Ward, Chief, Planning Methods Division, U.S. Department of Transportation




“…the improvements you have made to OVRS will greatly enhance the system’s efficiency and user friendliness. On behalf of the secretarial staff and security users of OVRS, … thank you.”

Ray Leavitt, Corporate Security, MITRE Corporation





Michael Anthony Associates, Technical Consultant to the Commonwealth of Massachusetts, Boston, MA

  • Developed an on-line application for the Department of Transitional Assistance to verify participation in MA state work program which enabled Commonwealth to ensure compliance with federal guidelines.
  • Developed a series of reports for the Department of Transitional Assistance to determine compliance for federal guidelines which led to continued funding for programs.


Science Applications International Corporation, Project Leader, Cambridge, MA

  • Analyzed business requirements for Federal Aviation Administration (FAA) project, Flight Standards and Safety (FSAS) mainframe application which led to the first national, on-line database and reporting system to assess flight safety and standards.
  • Conducted brainstorming session for FSAS systems integration test then wrote integration test plan which discovered numerous coding errors that were remedied prior to the release of the mainframe and client-server applications.
  • Wrote programming specifications, coded, and tested the Regional Automated Mainframe Planning Software (RAMPS) application, the first automated, on-line FAA inspection program for aircraft and personnel.


MITRE Corporation, Technical Staff/Programmer Analyst, Bedford, MA

  • Interviewed senior MITRE management for Milestone Tracking System (MTS) application then designed, coded, and tested MTS which enabled MITRE to produce timely reporting of project milestones to U.S. government and military sponsors.
  • Re-engineered, coded and tested the Outgoing Visitor Request System (OVRS) which led to simpler, faster and more accurate data entry, fewer application ABENDs, and significantly higher user satisfaction.







            Masters of Education, Tufts University, Medford, MA

            Bachelor of Arts, Brandeis University, Waltham, MA