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Resume for Miriam Bonn

Miriam H. Bonn

[email protected]

978-201-1812 

Communications Specialist

* Delivering messages that resonate in formats that engage *    

PROFESSIONAL PROFILE:  Self-directed, creative marketing writer, editor and project manager, and curious researcher with excellent interviewing skills.  A productive collaborator, experienced in teamwork and leadership in cross-functional and cross-cultural environments.     

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Marketing, internal, IT/change, and corporate communications;

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Exceptional writing and editing skills;

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Content creation, including researching content for range of topics, aligning deliverables  to audience, marketing goals and brand, and collaborating with client and production teams to deliver final product;

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Proven ability to understand and communicate the business benefits of complex technology offerings;

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Well-developed project management, organizational and collaboration skills;

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Adept at repurposing content for a range of platforms, such as web copy, press releases, articles and marketing collateral.

 

WORK EXPERIENCE

 

LOWELL HEALTH DEPARTMENT                                                                                                  1/2014 – 12/2015

Communications Specialist (Contract)

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Updated, improved and expanded content on Health Department website

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Researched, wrote and published ongoing series of articles and news items, keeping web content fresh and providing timely information to the public

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Created editorial calendar

Outreach Worker (Grant-funded)

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Designed and implemented outreach program to educate retailers about Lowell’s ordinance banning synthetic recreational drugs, achieving 100% compliance

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Developed and delivered community education programs and events, working collaboratively with existing coalitions and task forces

 

MB COMMUNICATIONS                                                                                                                               2000-Present

Independent Marketing Communications Consultant

Provide writing, editing and communications services to high-tech companies such as EMC, Computer Associates, Hewlett-Packard, Compaq, Facilitate.com, Intellisoft, Dimension Data, Philips Medical Systems, Walleye Technologies and Nevada Learning Series. Highlights include:

Writing and Content Creation

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Researched and wrote customer success stories for multiple uses, including print and web

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Wrote numerous sales guides, presentations, collateral pieces, white papers and web copy for IT outsourcing services company and other clients

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Created and published targeted newsletters for multiple audiences

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Created reusable modular content for complex proposals, working closely with technical subject matter experts  

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Planned and created change communications for technology transitions for a Fortune 100 company

Web Site Planning and Content

Focus on seamless, intuitive user experience and aligning web content and structure with marketing strategy and target audiences

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Designed and wrote web content, including customer testimonials, for multiple organizations

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Managed content refresh to refocus website from investor-oriented to sales-oriented:  revised content and information architecture, created new content and managed implementation

Additional Projects

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Wrote and produced series of interactive CDs to train resellers in networking solutions

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Provided communications consulting for high-tech startup introducing innovative product

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(Business Analysis) “Unstuck” an ongoing content management (MS CMS) intranet implementation project:

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Documented current state, developed user requirements and gap analysis, mapped next steps for project

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Developed requirements and plan template for implementation within individual groups

  

PREVIOUS WORK EXPERIENCE 

COMPAQ COMPUTER CORPORATION                                                                                   

eCommerce Business Analyst                                                                   

 

DIGITAL EQUIPMENT CORPORATION                                                                                     

Worldwide Intranet/Extranet Publishing and Marketing Manager

Electronic Reseller Communications Manager

  

EDUCATION 

Clark University, Worcester, MA  BA, Philosophy, English 

Western Galilee Community College  Certificate, Advanced Video Production