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Resume for Dyan Parker

Dyan Parker

Office Manager

295 Stonebridge Drive   Nashua, NH  03063

603-560-3339

[email protected]

 

 

OBJECTIVE

 

To serve as your results-oriented, high-energy, hands-on Office Manager where I can maximize my talents of organizational and relationship skills while promoting a productive and positive office environment.

 

 

SUMMARY OF QUALIFICATIONS

 

  

Provides HR, AP, AR, IT Support, Customer Service and office management while offering a high degree of tact, initiative, professionalism and judgment.

  

Interfaces well with clients and staff; mediates conflict resolution when necessary.

  

Receives, screens and directs telephone calls on switchboard, answers inquiries and transmits instructions in a consistent, positive manner with pleasant phone protocol.

  

Maintains inventory of office supplies, consumables, equipment, applications and product brochures with day-to-day purchasing activities from order placement to follow through.

  

Establishes office systems to enhance efficiency; manage contracts and price negotiations.

  

Comprehends business practices and procedures to ensure company and federal compliance. 

  

Schedules appointments, travel arrangements, conference rooms and calendar management.

  

Performs administrative duties as required to relieve managers of clerical details.

  

Writes weekly memos and Facebook posts concerning office updates, motivational quotes, agent accomplishments, upcoming events, humor and uplifting stories.

 

Assembles collateral for client meetings, seminars, trade shows and mailings.

  

Compiles and maintains files, correspondence, special reports and projects.

  

Point person for vendors, maintenance, contractors, mailing, equipment, leases and issues.

  

Enters data of insurance applications, investments, agent records and tenant information.

 

Organizes fundraising campaigns, special events and monthly staff appreciation day. 

 

Posts motivational and inspirational quotes and images to encourage positive thinking.

  

Supports and updates Access and ACT! Databases.

KEY SKILLS

 

Highly Organized – Reliability-plus with vast experience in fast-paced office settings, including start-ups, office relocations, staff events, fundraising and celebrations.

Communication - Deals with strong personalities at all levels via telephone, email and in person, to ensure success by actively listening, probing questions, and being results oriented.

Planning - Refined organizational skills that balance work, team support and responsibilities in a timely and professional manner.

Critical thinker and superior attention to detail – Retains and prioritizes large amounts of information.

 

Major strengths include superior organizational skills, competent team player, attention to detail, excellent communication skills, dutiful respect for compliance in all regulated environments, and supervisory skills including assisting with hiring, termination, scheduling, training, payroll and other administrative tasks; ability to incorporate company mission with clear vision to accomplish the corporate goals; expert proficiency in Microsoft Office Suite.

 

EXPERIENCE

 

Office Manager                                   MassMutual Insurance Company                   2012 - Present 

Internet Entrepreneur                          Trump Network / Nerium                                2009 - 2015 

Executive Assistant                            Elizabeth Tamposi                                        2009 - 2013 

Office Manager                                   ISO  / AQS Solutions                                   2006 - 2009 

Administrative Assistant                    Project Control Company                                2004 - 2006 

Senior Executive Assistant                Gilbane Building Company                             2003 - 2004 

Executive Assistant                           The Late C.B.Mead, Esq.                              2002 - 2003 

Office & Admin Manager                     Open Software / ManageSoft                         1995 - 2001

 

EDUCATION

Rivier College                                     BA in Education & Special Ed                       Nashua, NH