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Resume for Faith M. Brosnan

Faith M. Brosnan                                                            978.430.5133

faith.brosnan@comcast.net                                                                linkedin.com/in/faithbrosnan

 

Summary Statement:  Work closely with cross-functional teams to produce high quality work. Experience in Content Management System to optimize system and processes for best results. Coordinate with manufacturing and vendors to ensure deliverables are submitted on a timely basis.

 

Experience:

Digital Asset Manager                                                                                           June ’15 – Apr. ‘16

     SapientNitro, Boston, MA

• Prioritize Ram Digital Asset Management for Fiat-Chrysler, which includes organizing digital assets, gather and document metadata and usage rights info, follow art numbering guidelines

• Participate in project kick-offs and need to request, organize, and deliver final assets to Project Manager and/or Designer

• Manage digital assets and metadata delivery dates per the Chrysler VAM requirements

         • Coordinate new/retouched digital assets through product review

         • Ensure that final assets are product correct and approved

• Point person for Creatives (e.g. photo shoot decks, requests assets in EVE database)

 

     Freelance Graphic Design & Production                                                        Jan. ‘14 – present

• Preflight files before sending deliverables to vendor

     • Design eye-catching front covers for college textbooks

     • Create simple illustrations for Spanish Grammar Tutorial

     • Coordinate and design multimedia materials and ancillary covers

     • Reformat book interiors

 

Associate Art Director                                                                                          Sept. ‘08 - Dec. ‘13

Cengage Learning, Boston, MA

• HM College Division was acquired by Cengage Learning on June ’08, and was promoted
to Associate Art Director

• Review remaining Houghton Mifflin cover mechanicals before sending files to printer

• Art directed following disciplines: Music, Course Technology, Developmental Reading and Writing

• 2012 winner in the 55th Annual New England Book Show for cover and interior designs

• Scheduled cover design kick-off meetings; invited Editors/Publishers, Content Project Manager and Manufacturing Coordinator to discuss upcoming titles

• Initiated hiring designers to create eye-catching cover and interior designs

• Maintain spreadsheet of the assigned disciplines ensuring all files from designers are submitted
on time

• Close contact with the Content Project Manager ensuring all deliverables from designers are submitted to the vendor on a timely basis

 

 

Freelance Graphic Designer                                                                               Dec. ‘05 - Sept ‘08

Houghton Mifflin, College Cover Design, Boston, MA

Cengage Learning (formerly Houghton Mifflin Harcourt, College Division)

• Design college textbook covers

• Review cover mechanicals before sending files to printer

• Coordinate and design all multimedia materials and ancillary covers

 

 

Cover Design Assistant                                                                                       Aug. ‘04 - Nov. ‘05

Houghton Mifflin, College Cover Design, Boston, MA

• Maintain spreadsheet containing all college textbook titles

• Liaison to designers and obtaining files in a timely manner to the vendor

• Manage all multimedia and ancillary materials

• Participate in weekly meeting with Design Director and Cover Design Manager to discuss
Bound Book Dates

 

Freelance Graphic Designer                                                                               Apr. ‘04 - Aug. ‘04

Houghton Mifflin, Custom Publishing, Boston, MA

• Design custom covers for colleges and universities

• Reformatting interiors

 

Skills:

Adobe Creative Suite:         InDesign  | Illustrator | Acrobat  |  Bridge   |   Photoshop

Microsoft Office:     Word  | Excel  |  Lync  |  PowerPoint  | Outlook

 

Education:

Bachelor of Fine Arts, Design    Rivier University, Nashua, NH

 

Associates Degree, Science   Endicott College, Beverly, MA

Meet Maureen Gearin of Blossoms Florist

flower

Flowers are a traditional part of both joyous and somber occasions. Traditionally, the flowers at funerals bring a sense of peace and beauty to an otherwise sad occasion. Flowers play an integral role in weddings and often are the focal piece in a wedding’s design. Flowers can help reduce stress and alleviate anxiety. Flowers are often used to express gratitude and love to friends and family.

Whatever the reason or occassion, Maureen and her team at Blossoms Florist will make sure the flowers are always fresh, the designs tasteful, and the customer thrilled with the arrangement they receive. 

Contact:
 
Phone: 978-649-7656
 
Website: http://www.blossomsma.com
 
FaceBook: https://www.facebook.com/blossomsma/timeline
 
Location: Tyngsboro, MA

 

Resume for Sharon Hardy

SHARYN E. HARDY, EdD, MBA, PMP

Lowell, MA         978/852-2619     sharyng@alum.mit.edu

www.linkedin/in/sharynhg

   

SUMMARY OF QUALIFICATIONS 

 

Academic Entrepreneur and Professor with expertise in education technology, entrepreneurship, business management, international education, and specialty areas in Finance, Project Management, and Service Learning.  Proven ability to create and deliver new programs, courses, and curriculum and hire, train, and supervise staff. Known for ability to build effective interdisciplinary relationships and software, engage the external community, and transform organizations.

 

EXPERIENCE

                               

EdwiseTech dba intellADAPT, Inc, ed-tech startup focused on adaptive learning               Boston, MA

Vice President of Operations, Business Development, and Marketing                              2015-present

·        

Co-author company business plan and commercialization strategy for launching products.

·        

Find and execute strategic partnership opportunities related to content, sales channels, marketing and technology.

·        

Create and execute marketing, operations, and project plans.

·        

Direct project funded by NSF to conduct Big Data analytics on student data from Physics course.

·        

Build product roadmap strategy.

·        

Lead business development efforts of K-12 and higher education customers, including providing demonstrations and training of instructors.

 

HARDY GALLAGHER ASSOCIATES CONSULTANTS                                                                               Lowell, MA

Managing Director                                                                                                                             2005-present

·        

Led complex program for a vendor of New York State Education Department to create dashboards and functionality to personalize K-12 education.

·        

Conduct Financial Management seminars for nonprofits through Greater Lowell Community Foundation.

·        

Managed creation of portal specific to veterans under a contract with Massachusetts Technology Collaborative.

·        

Designed fundraising programs, including grant writing, for historic building and community playground.

·        

Reviewed grant applications for the National Science Foundation.

 

HARVARD UNIVERSITY EXTENSION SCHOOL                                                                                         Cambridge, MA

                Adjunct Instructor                                                                                                                              2015-present

·        

Develop graduate-level Project Management course aligned with PMI global standards.

·        

Deliver Project Management course in a blended format of live and asynchronous lectures and communications.

 

CONNECTEDU, INC., provider of K12-workforce software solutions (closed in 2014)                  Boston, MA

                Senior Director, Project Management, Client Services                                                          2012-2014

·        

Directed complex multi-million dollar projects for collecting and analyzing education-related data.

·        

Turned around struggling project and the relationship with key client.

·        

Managed financial and human resource project budgets. Hired and managed vendors for project requirements.

·        

Created professional development programs and provided direction in using global PMI best practices.

 

NAVITAS USA HOLDINGS                                                                                                                Lowell, MA 

                Executive Director, Navitas at UMass Lowell office.  Navitas is an Australian for-profit public company that entered the US market in 2010 specializing in recruiting and educating international students.    2010-2011         

·        

Started academic pathway programs for international undergraduate and graduate student in partnership between Navitas and UMass Lowell. 

·        

Developed courses; hired, trained and supervised faculty and staff.

·        

Recruited and advised students. Made admissions decisions.   Created and conducted orientation.

·        

Developed policies and procedures in conjunction with Provost’s office at UML.

·        

Created marketing plans and literature and web site content.

               

UNIVERSITY OF MASSACHUSETTS LOWELL, Manning School of Business                                    Lowell, MA 

Visiting and Adjunct Professor                                                      full-time 2001-2005; part-time 1988-current

·        

Teach finance, MIS, business communication, general management, first year seminar and Honors courses. 

·        

Directed program to increase community engagement in the Lowell public schools for Vice Provost. 

·        

Design and deliver undergraduate and graduate courses in on-line, face-to-face, and blended formats.

·        

Incorporate Service Learning projects into coursework to enhance student learning. 

·        

Created one master’s degree program and three new seminars in Continuing Studies Department.

·        

Received highest student ratings for 5 semesters in 2 departments (finance and MIS)

·        

Served on university-wide committees for Teaching with Technology and Honors Program Council.

 

Boston University Corporate Education                                                                   Chelmsford, MA  2002-2010

NORTHEASTERN UNIVERSITY                                                                                                             Boston, MA   2011-2013

MERRIMACK COLLEGE                                                                                                                  North Andover, MA  2005-2016

                Adjunct Instructor and Consultant

·        

Developed and taught various courses to graduate and undergraduate students, including international students.

·        

Designed and delivered undergraduate and graduate courses in on-line, face-to-face, and blended formats.

·        

Designed new academic programs and created service learning projects. 

·        

Courses taught: Project Management, MIS, First-Year Experience, various PM seminars aligned with the PMI Project Management Professional certificate program standards.

·        

Teach Business Communication and Finance for Non-Financial Professionals with my own curriculum. 

 

NAVIPATH, INC., a start-up subsidiary of CMGI (closed in 2001)                                                          Andover, MA       

Director of Product Development for Web and Dial-Up Services                                         2000-2001

·        

Directed team of 25 program managers and developers in creating and maintaining custom e-commerce products.  Products included registration, billing, self-care, reporting, and data-exchange functionality. 

·        

Assisted Product Marketing department in defining requirements to improve functionality and increase feature set.

·        

Recruited staff and designed reorganization plan. Developed training plans for entire staff in division (80) and created/implemented employee recognition and appreciation programs. 

·        

Prepared presentations to potential investors.

 

COMPAQ COMPUTER CORPORATION                                                                                                        Littleton, MA

                Worldwide Systems Program Manager of Real Estate and Operating Services              1998-2000

·        

Designed and managed program for the capture, integration and reporting of real estate data worldwide.  Program included 8 applications, including SAP, a data warehouse and PeopleSoft.  Performed Business Analysis, Project and Product Management, Training and Support.

 

DIGITAL EQUIPMENT CORPORATION (acquired by Compaq in 1998)                                                Maynard, MA         

                Program/Product/Project Manager of Real Estate Division                                                   1991-1998

·        

Managed $1 M annual budget to lead team effort to develop an integrated set of 5 software products, including a data warehouse.  Products enabled the company to drastically lower operating expenses and facilitated merger activities for the Corporation. 

·        

Re-engineered the business in order to develop data and operating standards, improve productivity and streamline operations. Produced worldwide data standards, procedures and reporting manual. 

·        

Developed user requirements, approved technical specs, approved screen and report designs, developed test plans, conducted testing, conducted training and compiled documentation.

·        

Worked with cross-functional teams (HR, IT, Finance) to ensure proper integration of business operations, controls and systems. 

·        

Recognized with five annual outstanding performance awards (in 10 years).

                Corporate Real Estate Negotiator                                                                                                 1988-1991

·        

Managed portfolio of approximately 100 leased sites. 

·        

Trained US Real Estate Administrators in standards, policies and information systems. 

 

 

EDUCATION

 

UNIVERSITY OF MASSACHUSETTS AT LOWELL                                                                                      Lowell, MA

Doctor of Education in Leadership in Schooling.  Focus on Higher Education, Finance and MIS.  Dissertation: A Qualitative Research Study of Service Learning in Three Undergraduate Business Courses.

 

PROJECT MANAGEMENT INSTITUTE                                                                                              Newtown Square, PA

Project Management Professional certification (PMP)

 

MIT SLOAN SCHOOL OF MANAGEMENT                                                                                                     Cambridge, MA 

 Master's Degree in Management (MBA), completed 1 semester early.   Finance Concentration.

 

SIMMONS COLLEGE                                                                                                                                        Boston, MA 

Bachelor's Degree, With Distinction, completed in 3 years.  Concentration in Finance and Business Management. 

 

 

 

NONPROFIT, COMMUNITY, BOARD, and PROFESSIONAL AFFILIATIONS

 

FAITH HoME CHARITABLE TRUST: Board Member and Treasurer                                                    2014-present

·        

Distribute trust income to programs that benefit children in Greater Lowell

·        

Approve investment strategy for endowment

·        

Educate board on good governance practices and lead subcommittee to update bylaws

 

Greater Lowell Community Foundation: Philanthropist                                                          1985-present 

·        

Created several endowments for different purposes on behalf of individuals, schools, and nonprofits

·        

Create and teach seminars to nonprofits related to financial management

 

Friends of Lowell High School, Inc.: President 2008-2011, Director 2006-2008.              2001-2011

This organization is completely staffed by volunteers to support 3500-student Lowell (public) High School and raising $180,000 for scholarships annually. 

·        

Led organization through strategic repositioning, board restructuring, and bylaws revision

·        

Implemented key management initiatives resulting in new membership growth of 400% and higher participation of members in day-to-day operations

·        

Drove closer relationships with school administrators, parents, and school committee

 

Lowell High School Scholarship CommitteeChairperson                                                 2008-2010 

·        

Chaired Steering Committee to overhaul process and application 

·        

Member of selection committee to choose recipients of scholarships

 

Lowell Co-operative Bank:  Board of Directors                                                                             1998-2008 

Clerk of the Corporation; Served on Strategic, Human Resources, Bylaws, and other committees; Chaired Finance and Branch Committees.

·        

1st woman director in bank’s130-year history

·        

Led several initiatives to expand product set and improve operations.  Bank grew from $80M to $120M

·        

Served on CEO and VP Search Committees

·        

Chaired committee to find merger partner; bank was sold in 2009 and is now known as Sage Bank

 

YMCA of Greater Lowell:       Boards of Directors and Trustees.  President, 1997-1999.    1990-1999 

HR, Bylaws and Fundraising Committees

·        

1st woman president in organization’s 120-year history

·        

On Board of Trustees, selected investment manager and designed program to resolve financial crisis

·        

On Executive Board, served on search committee to hire CEO

·        

Refinanced balloon payment of mortgage

·        

Served on strategic planning committee to investigate merging with 2 other Ys

·        

Co-chaired annual fundraising campaign and served as team leader for 7 years; campaign grew from $70,000 to $120,000

·        

Drove expansion of before/after school program with locations at specific schools

 

Academy of Business Education, Member                                                                                      2004-present

Project Management Institute, Member                                                                                        2000-present

various community projects:  Lead Organizer                                                                             1994-present 

·        

Have raised $300,000 to-date mostly via grants for historical restoration and other projects            

·        

Served on committee to select new superintendent of Lowell Public Schools 2015 (appointed by the School Committee)

·        

Led parent initiative to improve rigor of middle school math instruction 

 

List of Publications ARE available upon request.

Meet Marc Lancaric of Global Patriot Adjusters

global

As public insurance adjusters, Marc Lancaric and his team, are independent from any insurance company and only represent property owners & renters. You will never pay us any fee up front for consultation from a public insurance adjuster. We are paid when we collect money for you. Simply said; We get paid when you get paid.

At Global Patriot Adjusters, our company has a guiding principle that pervades everything we do. We seek to not only provide you a service as public insurance adjusters, but to be a true partner in bringing about every dollar that is deserved on any insurance claim.  We find success by taking special care and accountability fore each of our client’s claims and by doing what is necessary to bring our client’s claims to settlement.We are determined to assist in maximizing fair settlement in each claim processed by Global Patriot Adjusters, LLC. As public adjusters we work for you, the policyholder, exclusively.

Contact us for a free no obligation consultation or for advice on how to proceed

Phone: 800-654-3041 

Email: marc@globalpatriotadjusters.com 

Website:  http://www.globalpatriotadjusters.com 

FaceBook: https://www.facebook.com/globalPatriotadjustersLLC 

Twitter: https://twitter.com/Global_Patriot

 

Free Friends of Kevin Networking Event in Lowell, MA

Date: 
Tuesday, September 20, 2016 - 6:00pm - 8:00pm

Kevin Willett the Founder of the Friends of Kevin Networking Group is happy to announce that the Friends of Kevin will be hosting a free community networking event in Lowell MA at the Career Center of Lowell. The Friendworking event will be held on September 20th from 6-8pm. Career Center of Lowell is located at 107 Merrimack St. 

We have 20 tables available for local non-profits and business resource groups. Please message me at kevin@friendsofkevin.com if you are interested in a spot. This is a great way to raise awareness of your group for free. 

You can register on facebook at: https://www.facebook.com/events/255580761501383/

You can register on meetup at: http://www.meetup.com/Friendsofkevin/events/232804163/

When you register for the event please take a moment to introduce yourself to the group on our event page. 

I would like to thank my friends at Career Center of Lowell for hosting the event. Please become a fan on facebook at https://www.facebook.com/CareerCenterofLowell

Free Friends of Kevin Networking Event in Nashua, NH

Date: 
Tuesday, August 23, 2016 - 6:00pm - 8:00pm

Kevin Willett the Founder of the Friends of Kevin Networking Group is happy to announce that the Friends of Kevin will be hosting a free networking event in Nashua, NH at The Millyard Technology Park. The Friendworking event will be held on August 23rd from 6-8pm. The Millyard Technology Park is located at 10 Technology Way. The event is on the 3rd floor in the cafe.

You can register on facebook at: https://www.facebook.com/events/833397770094430/

You can register on meetup at: http://www.meetup.com/Friendsofkevin/events/232780681/

When you register for the event please take a moment to introduce yourself to the group on our event page. 

I would like to thank Nicholas Pasquale of The Millyard Technology Park for hosting this event. Please visit their website athttp://www.millyardtp.com/

Resume for Debra Connell

Debra Connell

87 Stuart Ave                                                                                  debbieconnell65@yahoo.com  

Dracut, MA 01826                                                                                                    978-453-7128

           

Customer Service Specialist

A highly professional Customer Service/Office Support professional.  A proven record of providing friendly and enthusiastic service to customers and colleagues. Fully proficient in an office environment. Capable of handling multiple roles and completing tasks while presenting a professional demeanor.  Eager to take on new challenges and new roles.

 

Highlighted Skills


ü 

Customer & Personal Service

ü 

Clerical & Office Support

ü 

Telephone Screening

ü 

Documentation & Record Keeping

ü 

Product Knowledge

ü 

Financial Reports & A/R


 

Experience

Customer Service Rep, Albert H Notini, Lowell, MA                                        1995 – 2015

Customer Relations

·        

Conferred with customers by telephone or in person to provide information about products or services. Recommended products to customers, based on customers’ needs and interests.

·        

Received and entered orders, canceled accounts, or obtain details of complaints from customers.  Accurately recorded information into database.

·        

Followed-up on problem accounts, ensured appropriate changes were made and resolved any outstanding issues.

 

Office Support

·        

Conducted Accounts Receivable tasks as required.

·        

Prepared daily collection, post payment transactions, reported and coordinated daily bank deposits.

·        

Organized work to be accomplished by gathering and sorting documents and related information

·        

Operated a busy multi-line phone system.  Answered questions from customer are directed incoming calls to appropriate individual.

 

Education

High School Diploma, Lowell High School, Lowell, MA

 

Certified Microsoft Office Specialist-Lare Institute, Andover,MA.

Resume for Marie Faranna

MARIE FARANNA

603-401-4738 u mlf1964@comcast.net

 

A dedicated team player with 10 years of experience in Purchasing and Administrative in the retail and manufacturing industries, ability to work in a multi-faceted environment, honored for perfect attendance in work and in school.

COMPUTER SKILLS

Certifications:  Microsoft Office Specialist, Digital Literacy, Customer Service Professional,

MS Word & Excel, QuickBooks, DBA, EVO, Alpha 5 & E2 Software

 

PURCHASING SKILLS

·        

Obtained quotes from suppliers and creating Purchase Orders for electronics, aluminum, steel, rubber, plastic, hardware, shipping, cleaning and office supplies

·        

Prepared purchase orders to send our parts to outside vendor for services such as Heat Treat, Laser Cutting, Anodize or Passivation.  Kept track of my outside service purchase orders on a spreadsheet and expedited as needed

·        

Researched suppliers and prepared a comparative analysis based upon cost, quality, service, support, reliability and reputation for products

·        

Experienced in MRP (Material Requirement Planning)

·        

Requested and prepared RMA’s (Return Material Authorization)

MERCHANDISING SKILLS

·        

Packaged, and shipped internet orders, unloaded merchandise in the  receiving department 

·        

Brought merchandise out to sales floor, or in to the stock room

 

ACCOUNTS PAYABLE/ADMINISTRATIVE SKILLS

·        

Matched and posted invoices daily, and prepared weekly check runs

·        

Processed daily production and scrap reports into Alpha 5 database

·        

Generated daily production reports and emailed to the Engineers

 

CUSTOMER SERVICE SKILLS

·        

Prepared and set up the delivery of furniture with customers’

·        

Responded to customers calls once the delivery was made

·        

Set up service call to customers home for assessment of any damages

 

WORK EXPERIENCE

Lab Medical Manufacturing, Billerica, MA (Temporary Assignment)                        05/2015 – 08/2015

Buyer

Macy’s, Salem, NH                                                                                                                          2013 – 2015

Merchandising

RPP Corporation, Lawrence, MA                                                                                               09/2012 – 11/2012

Administrative Assistant/Accounts Payable

Martel Electronics Corporation, Derry, NH                                                                          2005 – 2009

Purchasing Clerk

Diversified Optical Products, Salem, NH                                                                                               1996 – 2003

Purchasing Clerk

Cabot House Furniture, Haverhill, MA                                                                                  1992 – 1996

Customer Service

EDUCATION

LARE Institute, Andover, MA                                                                                                      2015 – 2016

Business Technology Program

Greater Lawrence Technical High School, Andover, MA

 

Focus on Distributive Ed/High School Diploma Attained

Resume for Dorothea Bernier

Dorothea Bernier

l Dracut, MA  01826 l 978-905-0927 l dbernier06@outlook.com l

 

Professional Summary

Ø 

Highly skilled Customer Service Representative with 20 plus years experience in a high-volume, deadline driven environment.  Ability to build loyal account relationships through reliability, honesty, and quick and courteous attention to customer needs.  A versatile self-starter and team player with a willingness to take on greater responsibilities.  Works well independently as well as with a team with a successful employment record based on strong organizational skills, close attention to detail, thorough follow-up and follow-through. 

 

Professional Skills

ü 

Primus Systems

ü 

Microsoft Word

ü 

Microsoft Outlook

ü 

Advent

ü 

Microsoft Excel

ü 

Microsoft Windows

 

 

Professional Experience

RR Donnelley and Sons, Inc. (formerly Courier Printing Corporation)

Westford, MA

 

1989 - 2015

Account Manager / Customer Service Representative

1992 - 2015

·        

Responsible for 12 major accounts with a total of over $10 million in annual billings.  Served as a liaison between sales, manufacturing and customers from the initial order to delivery

·        

Continually monitor customers’ orders to communicate ongoing progress and/or unexpected delays with revised timelines

·        

Works closely with plant personnel to quickly resolve any unforeseen issues, notify customers, and advise on action plan

·        

Check on-hand inventory and order material needs for each project, including paper, book covers, and shipping cartons to ensure that production is not delayed due to supply shortage.

·        

Supply pertinent information and organized order file to Planners/Schedulers.

·        

Prepare alert notifications and job information to the production team, related to customized requests or special attention

·        

Handle customer complaints, promptly investigate problems, and resolve issues as quickly as possible

·        

Works collaboratively in supporting other team members when needed

 

Order Expeditor

1990 - 1992

·        

Supported eight account managers

·        

Responsible for order entry, scheduling, and ordering key components of raw materials

 

Freight Billing Clerk

1989 - 1990

·        

Responsible for freight billing

·        

Support other team members when required

 

 

 

 

Education / Training

LARE Institute, Andover, MA

MS Office Business Technology Program – Certified MS Word 2013

 

Tyngsboro High School , Tyngsboro MA  Diploma Attained

 

 

Certificate

Desktop Publishing for Sales and Customer Service Representatives

 

 

 

         

 

Resume for Michelle Holland

Michelle Holland

North Andover MA l 978-332-2126 l Mholland1031@yahoo.com

 

KEY SKILLS


·        

Appointment Scheduling

·        

Office Management

·        

Spreadsheets/Reports

·        

Document Preparation

·        

Customer Service

·        

Front Desk/ Reception

·        

Office Machines

·        

Inventory Management


CERTIFICATIONS

·        

Microsoft Word 2013

·        

Microsoft Excel 2013

·        

NRF Professional Certification Customer Service

·        

Microsoft Digital Literacy

PROFESSIONAL EXPERIENCE

Global Ware Solutions,            Haverhill, MA                                                                                   2007

Quality Assurance Inspector                                                                                                      

·        

Maintained operation excellence and achieved 100% accuracy rate on shipping orders

·        

Worked with Quality team to streamline and improve inspection process

·        

Assisted in updating documentation for quality control policies and procedures

·        

Assisted Superior with spreadsheets and reports

Law Office of David Hoey, North Reading, MA                                                                   2007-2009

Administrative Assistant/ Receptionist                                                                                  

·        

Answered phones

·        

Scheduled appointments

·        

Faxed, copied, filed documents appropriately

·        

Maintained office up keep and ordered supplies

 

Bridgewell, Salem, MA                                                                                                                                 2009-2011

Direct Support Professional                                                                                                        

·        

Assisted individuals in daily living

·        

Played a positive role in helping clients intellectually and achieve their fullest potential

·        

Performed home management

·        

Transported clients to scheduled appointments and errands

·        

Administered medications

 

EDUCATION & TRAINING

North Andover High School, N. Andover, MA                                                                                    

Ø 

High School Diploma

 

Plymouth State University, Plymouth, NH                                                                                           2006                      

Merrimack College, North Andover, MA                                                                                              2007 -2009

Ø 

Marketing & Management                                                                                                                        

 

LARE Institute, Andover, MA                                                                                                                      05/2016

Ø 

Business Technology and Customer Service

Course Work: Business Management, Marketing, Advertising, Accounting, Business Calculus, Macroeconomics and Microeconomics, Statistics, Business Law

 

Technical: Microsoft Access, Excel, Work, Outlook, PowerPoint