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Resume for Stephen Mallory

Stephen Mallory

9 Jewett St. Lowell, Ma 01850 Cell (978)289-2996

[email protected]


Production and manufacturing worker with twenty one years' experience that started as an assembler then a forklift operator, as well as reviewed and kitted orders in a 5S environment



  • Provided support for up to five assembly teams
  • Interpreted ballast wiring diagrams 
  • Located material with ERP inventory system
  • Completed material movement transaction 
  • Organized work area to 5S specifications
  • Assisted with annual physical inventory



  • Licensed forklift operator; ,, sit down, stand up,  5000 lb. capacity -   side                           shift  and fork    positioner
  • RF scanner
  • Hand trucks / Pallet      jacks 
  • 120v and 277v tester
  • Pneumatic  tools
  • Strappers


Experience:                                     Lightolier                                         Wilmington, MA

Material Handler / Lead person 2003 - 2013

  • Obtained commercial fluorescent lighting orders from master scheduler/supervisor for 3 assembly teams 
  • Requested 2, 3, or 4 assembler for each workcelll depending on number of components, advanced wiring       and testing
  • Instructed up to 15 assemblers and occasionally  a secondary material handler
  • Collected samples during production testing randomly every hour to determine in-process quality


Material Handler 1999 - 2003

  • Reviewed bills of material, organized, and kitted orders to create the least amount of down time for 2 assembly teams
  • Transported pallets of louvers and frames, steel tubs and baskets, and corrugated material from supermarkets to assembly lines and staging areas
  • Ordered located material such as housings, socket bridges, ballast covers, ballast, cartons, and sockets from supervisor
  • Set adequate supply of tools and material for assemblers according to method sheet and moved pallets of finished goods to shipping area


Assembler / Packer 1991 - 1999

  • Electro-mechanically assembled and wired various types of lighting fixtures
  • Installed hardware, frames or louvers, and lamps into fixture
  • Tested and labeled
  • Packed and palletized according to bill of material




Chelmsford High School

Resume for Lisa Weber

 Contact: 603-948-6507, email:[email protected], LinkedIn:



Enthusiastic, well organized, detailed-oriented person with willingness to take on tasks and learn with each.  Professional team player yet capable of working autonomously.  Able to take direction as well as lead and communicate ideas and give input.  Proficient in computer programs: MS Word, Excel, PowerPoint, Adobe Acrobat 10.  Excellent interpersonal, verbal and written communication skills as well.  Working knowledge of French, Spanish, and Portuguese.                                                                                    



PHILIPS NA                                                                                                                         Andover, MA


Scanning Documentation Specialist                                                                            2012 – 2013


Point person in the management of Philips Electronic Document Filing System; organized all electronic filing and format management of all documents for 4 countries: United States, Brazil, Canada and Mexico. 


    • Executed quality related controls with regards to accuracy, contact documentation, confidentiality and data privacy.  Verified the formatting and coding of documentation prior to scanning.


    • Created manual for Electronic Document Filing processing. 


    • Compiled, organized and maintained a current index of standard operating procedures and material specifications. 


    • Collaborated with IT on the management of the Electronic Document Filing System.


    • Coordinated the delivery and confirmation of paper documents from a variety of offsite HR departments for electronic filing.  Processed, scanned and indexed paper documents for electronic filing.  Maintain control of all external documentation/records and documents maintained in offsite storage.  Monitored and maintained a chain-of-custody process for all documents that leave the archival storage.


HR Data Specialist 2 /Data Support                                                                             2010 – 2012


Interfaced daily with employees regarding Payroll, Recruitment, Benefits, Compensation and SBS Finance with a focus on processing accurate information and maintaining confidentiality.


    • Updated, deleted, and verified accuracy of data and timely personal records information utilizing the HRIS/payroll database. 


    • Clarified questionable or incomplete data on source documents.  Actively responded to external/internal requests for information. 


    • Processed, scanned and indexed paper documents for electronic filing.  Coordinated the delivery and confirmation of paper documents from a variety of offsite HR departments for electronic filing. 


    • Trained and supervised 4 temporary employees on scanning documents for electronic filing.



ADECCO EMPLOYMENT SERVICES at Philips                                                         Andover, MA


HR Data Support /Data Specialist                                                                                2009 – 2010


Advanced from original assignment of maintaining digital archive records for HR department to providing accurate and timely data entry of employee job, personal information, organizational structure, and benefit transactions into HRIS system and utilized SAP database as well.


    • Logged, tracked and assisted in researching and resolving employee portal issues.


    • Provided customer service, maintained confidentiality, prioritized responsibilities and handled multiple tasks in a team-oriented environment. 


ALTERNATIVE LOGISTICS                                                                                           Nashua, NH


Administrative Assistant/Warehouse Associate                                                                     2008-2009


Supported a busy distribution facility by tracking open issues and assuring customer issues are resolved satisfactorily. 


    • Attention to detail required while performing quality checks to compare the quantities, quality of pick, labeling and shipping paperwork. 


    • Quality checks were accurate and corrected any mistakes to be sure customer received correct order.


    • Assisted with inventory management, tracked, shipped and received all while maintaining a clean and orderly work environment. 


    • Processed and packaged material measured and accurately verified information for multiple business entities such as Amazon, InkJetMall, Gourmet Giftmail, Inc. 


    • Planned picked and worked with manifests related to daily order fulfillment with consistency and accuracy. 




EARLY START CHILDREN’S CENTER                                                                           Hudson, NH Kindergarten Teacher                                                                                                            2007-2008


BEGINNING DISCOVERIES                                                                                             Hudson, NH


Kindergarten Teacher                                                                                                            2006-2007


HUDSON SCHOOL DISTRICT (SAU 81)                                                                         Hudson, NH


Substitute Teacher, Grades 1-5                                                                                            2004 – 2006


NOTTINGHAM WEST ELEMENTARY SCHOOL                                                           Hudson, NH


Long-term Substitute Teacher, Grade 3,                                                                        May-June 2006


Student Teacher, Grades 2 and 5,                                                              September 2005 – May 2006


Created, developed and implemented “Summary of the Day” form for teachers.


Lunch Monitor                                                                                                                         2004-2006


Created, developed and implemented “Caught You Being Good” for positive reinforcement.


HAND IN HAND DAY CARE, INC.                                                                                 Hudson, NH


Assistant to Teachers, Infant-Kindergarten                                                                          2001 – 2003


Assistant to Teachers, Infant-Kindergarten                                                                           2001 - 2003







Bachelor of Arts, Major: Mass Communications – Quinnipiac College, Hamden, CT


Elementary Certification – Franklin Pierce College, Rindge, NH 


Resume for Frank Faticanti


                                         Frank Faticanti


                          Lowell, MA  01852-(978) 221-8974 [email protected]       


     Senior Executive - Business and Manufacturing Operations Experience


Professional Profile

Strategic thinking, process improving executive with a strong focus impacting quality, costs, and customer satisfaction. I have demonstrated ability to build strong relationships with all stakeholders in the value chain.


Core Competencies

Cost Reduction

Lean Implementation

Plant Relocations

Problem Solving

Statistical Process Control

Performance Metrics

Project Management


Six sigma green belt certified





AMETEK INC., Aerospace and Defense Division, Wilmington, MA                                            2001-2013


This $500M division of Ametek is a recognized leader in Aerospace sensor production and technology.


Vice President of Operations  - Sensors Business Unit


Responsible for all quality, manufacturing engineering, production and materials activities for this multi-site business including Wilmington, Ma, Costa Mesa, Ca, and Reynosa, Mexico


  • · Qualified a new supplier for sensor assemblies generating $1M of annual sales with 40 part numbers
  • · Responsible for all six sigma, lean and cost reduction activities for the business unit
  • · Relocated in excess of $80M of annual product sales to the Reynosa facility resulting in a 10 to 1 labor savings. The process used for these product line moves is considered a product transition model within the company.
  • · Reduced inventory by more than $2,000,000 in the Wilmington facility from 2004 to 2006
  • · Qualified a new supplier for sensor brazed assemblies transferring $.7M of sales annually




HOWTEK INC., Hudson, .NH – A $10M digital Imaging Company                                             2000- 2001


V.P. of Operations


Responsible for all operations including quality, materials and contract manufacturers of all equipment.




NASHUA CORPORATION, Nashua, NH                                                                                     1979-1999


General Manager, Cartridge Products – A $25M remanufacturer of laser toner cartridges


Held P&L responsibility for the business which remanufactured and marketed laser printer cartridges for the office supplies market.


  • · Managed plant operations located in Nogales, Mexico.
  • · Sourced empty cartridges worldwide by container load
  • Implemented cost reductions that achieved 200% of target
  • Reduced quality related field returns from greater than 10% to less than 1.5% of sales
  • Improved internal test yields from 65% to 95% with a corresponding reduction in rework
  • Reduced inventories from over 120 to less than 45 days of sales
  • Reduced product development time from more than one year to less than six months




General Manager, Toner Products Division


Held P&L responsibility for this $55M business unit which manufactured and marketed copier/printer toners for the office supplies market


  • Established the first fully integrated manufacturing cell in the business
  • Reduced field returns from more than 8% to less than 3% of sales
  • Improved direct labor productivity by more than 20%




Director of Technology, Coated products


Directed all product and process development for the Coated Graphics Products and Tape Divisions.  


Directed the quality and process improvement efforts for a crisis team at the thin film disk media operation in California. The company was able to sell the business profitably after improvements were implemented.




General Manager, Graphics Products Division


Held P&L responsibility for this $50M business unit which coated thermal, carbonless and dry gum paper products.


  • Identified and implemented a 20% reduction of waste and cycle time for direct thermal product.
  • Achieved cost reductions exceeding $750,000 per year




Process Engineering Manager, Computer Products Division


Directed all new product, quality and process improvement activities for a $50M business unit that manufactured rigid disk media.


  • Directed the start-up of JIT, SPC and improvement teams under the guidance of  Dr. W. Edwards Deming
  • Led a multi-level cross-functional team of colleagues achieving a 40% cost reduction for savings of $1M annually.
  • Improved yields from 45% to 95% while reducing WIP and cycle time






B.S., Chemical Engineering, University of Massachusetts, Amherst, MA


B.S., Mechanical Engineering, University of Lowell, Lowell, MA


M.B.A., Rivier College, Nashua, NH


Ametek Inc. - Six Sigma Green Belt Certification




Community Activities


Past President, Lowell Jaycees.


      Director, Lowell Jaycees Housing Corporation


Noelle Shepherd Resume

Noelle Shepherd

49 Crawford St Lowell MA


[email protected]




A position as an active employee, involving responsibility and working with others as well as alone to achieve advancement and growth for myself and for the company.




Office Manager for one year


Office Assistant for 5 years


Receptionist for 3 years





2013-Present: Hillard Plumbing & Heating Lowell MA

Office Manager: Duties included but not limited to answering phones, scheduling appointments, dispatching, data entry, typing up invoices and proposals, ordering office supplies, etc.


2012-Dec2012: World Wide Tech Services Tewksbury MA

Call Center Receptionist: Answering multi line phone system, setting up appointments, dispatching, filing, faxing and typing up invoice, etc.


2005-2009: Quick Silver Sign Co. Revere MA

Office Assistant: Duties including answering the phones, scheduling appointments, scheduling meetings, ordering supplies, data entry, invoicing, etc.


KNOWLEDGE: Quick books, Microsoft Word, Excel, Peachtree



Graduated from Concord Carisle High School in 2001


References: Upon Request




Resume for Kelly Santos

Kelly Santos

174A Mount Vernon St |   Lowell, MA |   01854  | 978-866-6878   |   [email protected]

Professional Skills

  • Exceptional customer service provider

  • Executive administrative capabilities

  • Data entry

  • Effective team player

  • Minimal to no supervision required

  • Able to build strong professional relationships

  • Strong verbal, written, and overall communication skills

  • Superior organizational, time management, and multitasking skills

  • Analytical, consistent, and able to meet deadlines

  • Excellent attention to detail

  • Friendly, positive attitude

  • Experience with both sales and service support

  • Experience in varied document creation

  • Proficient in Microsoft Office software applications (Word, Excel, Outlook)

  • Services-related software (OnTrack, Clarify,  BPCS, TRR, NDS)

  • Internet/Social media experience: Facebook, Twitter, Linked-In, YouTube

  • Accounts receivable

  • Languages - English and American Sign Language

Volunteer Experience

  • 2009-10 Professional Development Chairperson Napo NE - Oversaw all aspects offering 4 CEU accredited workshops

  • 2010 Go Month Chair NAPO GMNH - Managed food bank organization project

  • 2010 NAPO NE Go Month participant


  • 2006 - 2011 National Association of Professional Organizers -  on-line CEU courses

  • 2006  Small Business Association, Lowell, MA - Right Start Entrepreneur training

  • 1995 - 2000 Northern Essex Community College, Haverhill, MA - Associate of Science Deaf Studies: American Sign Language

Work Experience

November 2012-Present      |  |  Lowell, MA

Social Media Coordinator

  • Responsible for social media marketing

  • Twitter, Facebook, Linkedin, Pintrest, StumbleUpon, YouTube

September 2011-Present      |     Snelling Staffing Services   |  Chelmsford, MA

Office Administration

  • Accounts Receivable

  • Customer Service

  • Incoming and outgoing mail and distribution

  • Check and credit card processing

  • Filing including reorganization of entire filing system

  • Maintaining and ordering of all sales literature

  • Sales and service support

  • Document creation

  • Marketing support

2007-2011    |     XtraHands Home Organizing    |   Lowell, MA

Owner/Professional Home Organizer

Responsible for running all aspects of the business including:

  • Assisting clients with clutter control in their homes

  • Creating new organizing systems for clients

  • Sales/Marketing, Networking

  • Web design

  • Workshop: planning, writing, presenting

  • Administrative duties such as client forms, record keeping, e-mail, bookkeeping, etc.

2001 – 2008   | Kronos Incorporated       |        Chelmsford, MA

Education Operations Specialist

Previous titles: National Training Registrar; Education Support

Coordinator, Education Portfolio Specialist

  • Process training class registrations

  • Direct customer/employee phone support

  • Answer 1- 800 education information line

  • Processed orders and credits

  • Resolved budget disputes

Resume for Andrea Gaunlett

Andrea H. Gauntlett

11 Laurel Lane Tyngsboro, MA 01879 · [email protected] · 978.512.9077 (C) 978.649.0316 (H)



Areas of Expertise

Employee Relations: I am a resourceful coordinator who balances the best interests of the company with the needs of the employees to achieve business goals.

Process Improvement: Develop and communicate new process for continuous improvement and effectiveness in satisfying customer needs.

Corporate: Project a professional image when interacting with others in person, or by e-mail or telephone. Strong work ethic and can be relied on to assist others in tight situations. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) on PC and Mac operating systems



ST. JOHN’S UNIVERSITY, Queens, NY, Bachelor of Science, Journalism

Experience Highlights

COMMUNITY TEAMWORK, INC. – Lowell, MA                                                                                                    

Case Manager, 2011 to 2012

Related Skills: Communication, Listening, Analyzing, Problem Solving, and Crisis Management

Provided exceptional, high-level case management to diverse, delicate, and displaced, clientele requiring rapid response to basic needs. Secure last-minute accommodations, facilitate relief, and provide solutions.  

Key Contributions:

Skillfully used interpersonal skills to case manage homeless families

Guided 16 families to establish savings accounts

Linked 11 families to affordable day care providers

Transitioned 17 families to stable housing

Family Self-Sufficiency (FSS) Coordinator, 2007 to 2011

Related Skills: Coordination, Time Management, Collaboration, Negotiation and Process Improvement  

Successfully coordinated Family Self-Sufficiency (FSS) Program guided and assisted 75 families to obtain training, employment, and home ownership. Enrolled low-income families into FSS program; Created assessments, provided guidance, and oversaw performance. Supported agency’s decisions and programs to ensure attainment of performance expectations and company goals.

Key Contributions:

Increased enrollment by 75% and graduates by 60%

Developed tracking system to measure participant’s progress

Edited and published FSS Newsletter




VITA (Volunteer Income Tax Assistance) Coordinator,2004 to 2007

Related Skills: Interpersonal, Coordination, Communication, Facilitation, and Time Management

Utilized skilled coordination and strong communication skills to secure volunteers, establish and maintain partnerships, increase participation, generate household incomes, and sustained economic growth in communities. 

Key Contributions:

Coordinated publicity of site events with media outlets

Communicated with stakeholders, customers, volunteers, and the IRS

Developed and managed schedule of activities

Resolved discrepancies regarding varied tax questions and transmitted files to IRS


Senior Claim Representative,1993 to 1999 (Claim Representative 10/88 – 3/1993)

Related Skills: Analytical, Investigative, Human Relations, Organization, Negotiation and Customer Service

Expedited auto claim process from initial report to final settlement; utilized investigative tools to determine fault; assessed damages; and evaluated liability. Resolved pending small Claims Court cases; and settled disputes with client’s attorneys. Subrogated recovery of policyholders’ insurance deductibles. Used management reports to attain outstanding pending control.

Key Contributions:

Leveraged excellent ability to listen, analyze, investigate, communicate, and negotiate to resolve claim settlements and exceed customer performance expectations.

Utilized communication and time management skills to eliminate state insurance board complaints.

Implemented process improvement plan to increase inspection and repair response time

Liaised with Employee Advisory Board to implement companywide diversity workshops


OUTSTANDING GRADUATE STUDENT – Cambridge College School of Management - 2012


Community Involvement

Alumni Advisory Board, Middlesex Community College, Bedford, MA

Parent Juror, Innovation Academy Charter School, Tyngsboro, MA

Letter Signer, Fairleigh Dickinson University, Teaneck, NJ

Lowell Telecommunication Corporation, Lowell, MA





Sean Fitzgerald Resume



Lorraine Parent Resume

Lorraine J. Parent

49 Oakland Ave, Manchester NH 03109

(603) 494-1862 [email protected]




Seasoned administrative professional eager to leverage 25+ years of successful human resource, medical office and executive support experience to help your business grow and thrive. Looking to secure an executive support position - open to a new challenge and line of business.


Summary of Qualifications:


  • Proficient in Word, Excel, Outlook, Publisher, Paychex payroll systems, HRIS, Stromberg timekeeping. Easily trained on new systems;
  • Customer service oriented helping employees navigate their medical and dental benefits, FSA, DCA and demystifying life insurance information;
  • Proven success in new hire on-boarding and benefit administration processes, assisting with recruiting;
  • Problem solver with a result-oriented focus.


Professional Work Experience:


Human Resources Administrative Coordinator 2010-present

Devine, Millimet & Branch, P.A.


  • Establish and oversee Human Resource functions, following standard policies and procedures throughout the firm to create systematic ease;
  • Manage resume review, scheduling, follow-up and applicant tracking ensuring a seamless organized process;
  • Able to maintain confidentiality in all interactions with employees as part of a Human Resource team member;
  • Customer service focused in all administrative duties;
  • Demonstrated facility with providing accurate and timely word and or numerical reports from payroll system timely and accurately.



Lead Generator

Bath Fitter of New Hampshire 2010 - present


  • Award-winning part-time lead generator and valuable member of the event team;
  • Confidently educate and convey information to prospects at home shows, fairs, festivals, etc.;
  • Continually gains solid sales leads that generate new installation revenues;
  • Seamlessly ensures set-up, break-down and successful events all over New Hampshire giving a continual flow of sales leads for inside and outside sales staff;


  • Conveys essential feedback to event manager and sales team from events to help the entire company in future planning.



Human Resource Administrator 1998-2010

Infusion Solutions, Inc.


  • Support COO and directors preparing reports and documents for daily process, prepared marketing department assisting with design and regular mailings;
  • Managed successful recruiting campaigns electronically for medical employment opportunities;
  • Monitored credentials and insurance for all employees in preparation for DHHS audits and CHAP accreditations;
  • Researched, recommended, and purchased office equipment and supplies for daily operation;


Patient Intake Administrator 1996-1998

New HampshireEye Associates


  • Oversaw all patient inquiries and made appropriate referrals to the technicians or doctors on staff;
  • Managed patient scheduling, administered all new patient registration, updated record of existing patients in accordance with compliancy standards.


Event Staff  2001-present

Verizon Wireless Arena – SMG


  • Assist patrons to ensure comfort and safety attending many varieties of events at venue.




ManchesterCommunity College



Coursework completed in Liberal Arts and Human Resource Management studies


CPR/AED Certified




Resume for Donna Yackel

Donna M. Yackel

Dracut, MA

(978) 551-4255


OBJECTIVE:                    To obtain an administrative position which best utilizes

                                        my experience and skills.   Organized, innovative

                                        and able to simplify tasks using analytical thinking. 

                                        Excellent customer service and communication skills.


QUALIFICATIONS:     Proficient in accounting and word processing systems


Peachtree, QuickBooks, QuickBooks Pro, Aspen


MS Word, MS Works, MS Excel


Proficient in Internet usage


EXPERIENCE:             Equipment East LLC   7/12-7/13

Accounting clerk


Payroll, accounts payable


Cash receipts, invoicing


Cash Flow analysis


Inventory Control


                                        New England Mechanical Associates, Inc.  1/95-5/12

                                    Full Charge Bookkeeper and Office Manager


Bookkeeper utilizing Peachtree Accounting


Accounts Receivable, Invoicing, Cash Receipts




Accounts Payable and Cash Disbursements on both computerized and one write systems


Bank Reconciliations




Payroll Tax Reporting, monthly, quarterly and year end including W-2, W-3, 1099 and 1096 forms


Calculated and filed Massachusetts State Sales Tax


Recorded General Ledger entries as needed.  Reconciled GL balances each month


Maintenance of personnel files, obtained health/dental insurance for employees, reconciled SIMPLE IRA plan


Maintained Preventative Maintenance schedules, customer equipment files, and service records



EDUCATION:          Graduate of Dracut High School

University of Lowell.  Completed 33 course hours toward Accounting                   Degree.  Accounting I, Accounting II, Economics, and Corporate Accounting


AFFILIATIONS:            Notary Public, Commonwealth of Massachusetts

                                        Commissioner of Deeds, State of New Hampshire

                                        Moderator Dracut Water Supply District 2001 to present

                                        Treasurer of the Dracut Scholarship Foundation

                                        President Dracut Scholarship Foundation

                                        Member of the Dracut Old Home Day organizing committee

                                        Treasurer/Trustee Primrose Village Homeowners Association

                                        Former PTO President; Dracut Middle School and Lakeview Jr. H.S.




Resume for Shannon Dries

Shannon  Dries


294 Colburn Avenue   Dracut, MA   01826

(978) 551- 4786  ▪   [email protected]



To work as a public relations professional, building on the experience from my journalism education.


Bachelors of Arts in Journalism and Writing May 2013

Eastern Nazarene College, Quincy, MA


Cum Laude

Related Experience

Office Worker/Social Media Coordinator ▪ Summer 2013

The Salvation Army Camp Wonderland


Maintain databases, Answer phone, Daily posts on the website and Facebook page, Maintain and update website daily photos



  January 2013 – April 2013

Greater Lowell Chamber of Commerce


Research for upcoming events, Write Press Releases, Create Member Profiles


Copy EditorJanuary 2013 – May 2013

Eastern Nazarene College Veritas Newspaper


Check text to ensure it is well written and logically structured, Correct grammar and spelling, and Ensure the text is in line with the newspaper style


Writer ▪ September 2011 – May 2013

Eastern Nazarene College Veritas Newspaper


Create article ideas, Facilitate interviews for my articles, Write concisely, and Meet strict deadlines

Additional Experience

Special Events and Volunteer Assistant ▪ September 2011 – December 2011

The Salvation Army Kroc Center, Boston, MA


Book and host birthday parties, Assist with event coordination, Create spreadsheets and Input data


Arts and Crafts Director/Canteen Director ▪ Summers 2010, 2011, 2012

The Salvation Army Camp Wonderland, Sharon, MA


As Arts and Crafts Director: Facilitated children’s crafts ages 7-13 for 12 individual cabins weekly


As Canteen Director: Created snack plans for campers and staff daily



Proficient in MS Office Suite 2010, Basic Photoshop skills


Experience with social media networks, Wordpress


Strong verbal and written communication skills, organization skills, and multitasking skills




The Veritas Newspaper won New England College Newspaper of the Year Honorable Mention 2013 from New England Society of Newspaper Editors