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help wanted

Pop-A-Lock Locksmith is looking to fill a full time position in the Peabody, MA area

pop

Pop-A-Lock Locksmith is looking to fill a full time position in the Peabody, MA area (Essex County and Eastern Middlesex County). We are a mobile workforce and provide locksmith services to our clients with our advanced tools and equipment. Job would include automotive key making (duplication and key generation), lock picks, residential service calls, installing/maintaining/fixing locks, and commercial calls. Training will be provided.

You are an ideal candidate if you have:

  • -        1+ years as a locksmith
  • -        Excellent communication skills
  • -        Great customer service skills and are professional and courteous
  • -        The willingness to learn
  • -        An excellent driving record
  • -        Great references
  • -        Dependability, integrity and honesty are a must!

 

Competitive wages based on experience. To apply respond to peabody@popalock.com with letter/resume, include your contact information and a brief description of your interest in this role. All final applicants will undergo a background check, review of driving history and drug testing.

Resume for Carl Gamberdella

Carl Gamberdella

84 Beal Street Lunenburg, MA 01462

(508) 369-3392 carlgamberdella@yahoo.com

www.linkedin.com/in/carlgamberdella

 

 

PROFESSIONAL SUMMARY

 

A multi-talented sales professional, with 15+ years of sales experience in several different disciplines including progressively responsible roles in business development, business to business sales, reseller account management, retail operations, sales analytics, marketing strategy and project management.

Passionate team player with high energy and proven ability to successfully develop and foster both new and existing business relationships. Leveraging these relationships to further market penetration and increase sales revenue.

 

PROFESSIONAL EXPERIENCE

 

massAV, Tewksbury, Massachusetts, 2015 - Present

massAV is a regional leader in event staging and creative production services. Services range from local town hall meetings to simulcast experiences spanning the globe. An in-house creative production team creates the extraordinary utilizing the latest in video and animation technology.

 

Business Development Manager, 2015 - Present

     

Responsible for continual growth and development of both our new and existing client base. YTD results include over $1.7M in RFP opportunities.    

     

Leveraging networking and industry evolution, I identify target companies by vertical and scale, conduct research to identify key stakeholders and initiate outreach. 

     

Utilize on-line resources including LinkedIn, data.com and Salesforce to manage a strategic plan for initial outreach as well as continual account development and follow up.

     

Through a combination of networking, cold calling and email I initiate contact, build rapport and introduce our services as a solution to overcome client obstacles. 

     

Develop ongoing relationships with potential clients, secure capabilities meetings and secure RFP opportunities.

     

I work closely with our contracted digital agency to ensure social content is developed and distributed on a regular basis. This content includes social media posts, images, white pages, blog posts and regular maintenance of the company website.   

 

BOSE CORPORATION, Framingham, Massachusetts, 1996 - 2015

Bose Corporation is a world leader in consumer electronics with $2.97B in annual sales. Most notably known for the highly acclaimed Wave Radio, the company has an extensive assortment of product and innovations.

 

New Business Development Specialist III, 2011 - 2015

     

Managed the strategic Business to Business sales relationship with several high profile accounts and business partners including the NFL and PGA TOUR. Achieved annual revenue of $1.5M.

     

Channel Account Manager for several reseller accounts. Responsible for all aspects of managing the account from account recruitment to implementation, including NDA, dealer agreements, credit allocation, product assortment and marketing collateral. Achieved annual revenue of $1M.

     

Coordinated and managed most aspects of channel specific off-site sales events from inception, to implementation and through to conclusion, including final product and sales analysis. Achieved annual revenue of $1.1M.

     

Assisted in managing the Employee and Business Partner Accommodation Programs. Coordinated over 350 unique partner companies with well over 2M eligible employees. Achieved annual revenue of $9M.

 

Experiments and Communications Coordinator, 2006 - 2011

     

Provided support to the inbound call center through daily communications and development of innovative sales techniques and sales opportunities.

     

Sales channel contact liaison for the Home Entertainment, Headphone, Live Music and On-line Commerce divisions.

     

Project Manager for sales and demonstration events for both employees and end consumers.

     

Wrote frequent sales and experiments briefs to assists the call center and reported analytical results to senior management.

 

Retail Store Operations, 1996 - 2006

     

Progressed through the ranks with every position in the retail environment from Demonstration Specialist to Store Manager.

     

Lead teams of up to ten direct reports to not only meet, but to exceed sales and customer experience goals.      

 

ADDITIONAL EXPERIENCE

 

Firefighter / EMT, Town of Lunenburg Massachusetts

    

Paid on Call / Per diem Firefighter / EMT

 

Member, Red Cross 2017 Boston Marathon Team

 

EDUCATIONAL EXPERIENCE

 

Bachelor of Arts, Franklin Pierce University

            Major: Mass Communications

            Minor: History

 

Firefighter I/II Certification, Massachusetts Firefighting Academy

 

Emergency Medical Technician, National EMS Institute

    

Current Massachusetts Certification

    

Current National Certification

 

 

 

 

 

 

Resume for Terence Ryan

Terence J. Ryan

www.linkedin.com/in/terenceryan

 

6 Carriage Way                                                                                                           (978) 799-8174  

Westford, MA 01886                                                                              tjrwestford@verizon.net 
 

 

Primary Areas of Expertise

 

Professional with nearly 30 years of management experience in engineering for the high tech industry coupled with a lifetime of public service and community involvement as both an elected official and volunteer.

     

Goal development

     

Program/project management

     

Budget planning

     

Innovative initiatives

     

Process development

     

Training and development

     

People Management

     

Successful contract negotiation

        

Public service

        

Collaborative problem solving

        

Advocacy work

        

Curriculum review and approval

        

Community outreach efforts

        

Special commissions subcommittees

        

Decision making based on the best interest of the community

 

 

EDUCATION

 

MBA, Business Administration,Framingham State College, Framingham, MA, 2000

BSEE, Electrical Engineering,Wentworth Institute of Technology, Boston, MA, 1988

BSET, Electrical Engineering Technology,Wentworth Institute of Technology, Boston, MA, 1987

 

PROFESSIONAL EXPERIENCE

 

Vice Chair, School Committee, Westford Public Schools                         2012 - Present

Westford, MA

The School Committee is the elected body that establishes goals and policies for the public schools of Westford, appoints the Superintendent, and approves the school budget, currently at $54 million. 

Serve as Vice Chair and School Committee representative on various subcommittees, including:

   

Public Works Initiative Committee, which focuses on analyzing opportunities for efficiency, consolidations and cost reductions for facilities and public works activities throughout the town. We then provide recommendations to the town for consideration and implementation.

   

Pedestrian Safety Subcommittee, which addresses pedestrian safety issues throughout the town and school.

   

Healthy Communities Committee, a newly formed committee, which has been tasked with examining ways to improve the overall health of all Westford residents, including connecting bike paths to schools and adding sidewalks.

   

School Committee negotiating team, which negotiates contracts with the teachers.

   

Also previously served on the Policy Subcommittee, which reviews and updates current school policies and develops new policies.

 

Household Manager/Public Servant                                                             2015 – Present

  

Stay-at-home father who increased time commitment and responsibilities as Vice Chair of the Westford School Committee by serving on additional subcommittees, including the Town’s Public Works Initiative, Pedestrian Safety and Healthy Communities committees. 

 

ALCATEL-LUCENT                                                                                                 2000 – 2015

 

     Americas Customer Critical Issues Lead – Global Customer Quality

  

Responsible for interfacing with 15 regional quality managers and four matrixed business units in the execution of the Global Customer Critical Issue Escalation Management Process across North and South America. 

  

Managed engagement of Customer Quality Managers and internal business units to preemptively identify and resolve high impact customer issues prior to executive escalation.

  

Responsible for forming cross functional teams to focus on specific customer issues, drawing on subject matter experts and vendor involvement.

  

Responsible for producing the Americas Customer “Heatmap” Report, outlining critical issues as part of a weekly CEO Executive Committee Report.

  

Team lead for the Global Customer Scorecard Governance Committee overseeing current quality scorecards, assessing new customer requests, investigating automation techniques, central depository issues, and best practices.

  

Advocated for the inclusion of quality management during sales process ensuring a quality review of proposed commitments. 

                                                                                          

Quality Manager - Americas Quality and Customer Satisfaction        

Areas of responsibility focused on quality, process improvement and customer satisfaction.

  

Customer Quality Manager for four national wireline customers focused on the overall customer experience including resolution of issues, survey input, feedback and customer satisfaction.

 

Represent Alcatel-Lucent at Quest Forum TL 9000 requirement reviews offering input and opinions favorable to Alcatel-Lucent roadmap strategy.

 

Responsible for ISO9001/2000 certification and migration to TL9000.

  

Managed review and implementation of FCC Network Reliability Interoperability Best Practices for network security.

  

Manager focused on two specific global initiatives, Cost of Poor Quality and the development and use of new Key Process Indicators within the Lead to Cash processes.      

  

Managed four technical employees supporting global TL 9000 measurement reporting and corporate customer quality data reports for approximately 25 products.   

  

Improved Software development processes and policies by instituting structured code inspections and implementing tracking metrics based on a Quality Dashboard”. Code inspections resulted in a 50% increase in defect removal prior to test.

 

Responsible of the internal audit program including; documentation, training of auditors, scheduling, conducting audits, and resolution of corrective actions.

  

Drove Customer loyalty index scores 26% higher, while driving an exponential higher response rate.

  

Responsible for being the independent quality advocate for identified National Wireline customer accounts, working closely with aligned Program Management and Sales teams to be the Voice of the Customer back into ALU.

  

Identified metrics to track and reduce defect resolve times from over 300 days to less than half while reducing the backlog by over 80%.

  

RAYTHEON COMPANY, Tewksbury, MA                                                            1987 – 2000

 

Senior Software Quality Engineer, Integrated Defense Systems

Expanded responsibilities from entry level engineering aide to senior quality engineer responsible for quality compliance for various missile programs. 

 

PUBLICATIONS

 

Content contributor, Quest Forum TL9000 Measurements Handbook V4.0 (2006), V4.5 (2010) and V5.0 (2012).

 

PUBLIC SERVICE

 

   

Coach/Assistant Coach: Westford Youth Baseball/Softball, Lacrosse, Soccer and Nashoba Grizzlies Youth Hockey, Westford Waves Softball: 2003 - Present.

 

   

Chelmsford Swim and Tennis Club: Chelmsford, MA – Board of Governors, 2009 - 2012.

 

   

Centralville Neighborhood Partnership: Lowell MA, 1995 – 1999.

President May 1998 – October 1999

Treasurer, 6/96 - 6/97

Board of Directors, 6/96- 6/97

 

   

Greater Lowell Food Bank / Middlesex Shelter, 1992 - 1996

Neighborhood Coordinator

“Pantry Raid” Volunteer 

 

References available upon request

Holiday Staffing Wanted

kitchen

Award winning Deborah's Kitchen is hiring for holiday hours at our retail locations. We are adding a new member to our sales team at the events for the holiday season November and December. 

Deborah's Kitchen has been in business for 14 years and are makers of incredibily delicious, low sugar specialty fruit spreads and relishes in individual jars and gift baskets and gift towers. Retail and, or food service experience helpful.  Food lovers with enthusiasm and a desire to delight customers a must

Please respond to Deborah@deborahskitchen.com

 

 

Friends of Kevin Job Fair

job

We do have space for 1 additional vendor please email me at Kevin@friendsofkevin.com if you are interested.

If you have any questions please email me at Kevin@friendsofkevin.com or call me at 978-995-1743 

Resume for Lisa Walters

      Lisa Walters

354 N. Main St. #305                                                                                                  L_Walters@yahoo.com

Andover, MA  01810                                                                                                     978-886-3892 tel

 

   SUMMARY

 

I am a highly professional, results driven ESL teacher and multicultural coordinator with the experience of teaching ESL, Spanish, and French to culturally diverse learners at high schools, colleges and beyond.  Having taught, lived, and studied abroad, I am excited about our culturally diverse populations and relate to their struggles.   I teach languages online and face to face, and enjoy using technology to supplement the students’ learning. As a multicultural coordinator, I am interested in building community that supports our ELL population and enriches every student’s academic experience.

 

 

 

PROFESSIONAL AND TECHNICAL SKILLS

 

Microsoft Word                     Microsoft Excel         Microsoft PowerPoint          Microsoft Windows Clickers                                     Blackboard                Chatrooms                            Online teaching

Program coordinator           

 

        ESL, FRENCH, AND SPANISH

 

ESL Instructor                                                                                                                       2015-present

Taught Listening and Speaking, Reading and Writing, Critical Thinking, and Living and Learning in

the USA  to multicultural students

 

StudyGroup, North Andover, MA 

Prepares international students for success in American Schools, focusing on English language

skills and acculturation.

  • Secured placement for international students in American schools
  • Developed courses such as “Living and Learning in the USA”

 

Business ESL Instructor                                                                                                       Summer 2014                                  

Taught Business English as a Second Language focusing on oral presentations and writing effective emails, memos, reports, and project summaries.

 

SEFAS International, Burlington, MA

Helps companies determine project scopes, timelines,  and resourcing.  Provides strategy, coaching, and guidance to make a project happen.

  • Created course curriculum, chose texts, and successfully incorporated the

company’s required documents to improve the students’ writing and presentations

·        

Students English proficiency progressed from C1 to C2 on the International Scale  

.  

 French Professor                                                                                                                    2010-2016

 Taught language and French Cinema with a focus on French culture

Department of World Languages and Cultures, University of   Massachusetts Lowell.

  • Taught all levels
  • Published articles and gave presentations on French Literature and second language acquisition

 

French Professor Department of Continuing Education, UMass Lowell                            2014-2015     

French 4 online. Advanced topics in grammar with a focus on French culture

  • Received excellent teacher evaluations
  • Managed chat rooms, blackboard, online gradebook

                                   

Teaching Fellow,French Studies, Brown University, Providence, RI                                1996-2003 Taught Introduction to the Literary Experience (52)

Analysis of literary texts from the 17th century to the present, including French and

Francophone narrative fiction, drama, poetry, and film

  • Worked as teaching consultant
  • Received excellent Teacher evaluations

                                   

ESL Teaching Consultant, Lawrence Family Development Charter School,                     Fall 2002 

Lawrence, MA Taught teaching assistants ESL including reading, writing,

listening and speaking

  • Student’s level improved on International Scale
  • Became acclimated to elementary student needs

                                   

ESL and Language Substitute, Andover Public Schools                                         Fall 2002-2012 Andover, MA                                    

  • Students’ writing improved
  • Students’ speaking improved

 

High School Teacher, Multicultural Coordinator                                                                 1991-1996

The Pingree School, South Hamilton, MA.               

  French language (AP), Cinema, Culture; Spanish 1 & 2

  • Produced and coordinated various programs on Multicultural Education
  • Motivated and enabled students to execute the above work

 

EDUCATION

PhD, French Studies, Spanish minor (Emphasis Second Language Acquisition) Brown University, Providence, RI

 

MA, 19th and 20th Century Francophone and French Literature (ESL certification) Brown University, Providence, RI (ESL certification)

 

 

MA, French Film and 20th century (French, Spanish certification), Ohio State University, Columbus OH.

 

BA, French and Psychology, Miami University, Oxford, OH

 

 

 

Resume for Robert Gordon

Robert E. Gordon                                                                                  (978) 875-1755

1221 Pawtucket Blvd., Unit 91, Lowell, MA  01854                                                                      hudsonmaa@gmail.com

 

SUMMARY:   Mechanical Engineering Professional with experience in engineering, manufacturing and documentation practices.

 

SKILLS:        Design Software: SolidWorks, I-DEAS Master Series, Pro-Engineer, Mechanical

                       Desktop, AutoCAD 14, Working Model, MATLAB, and MathCAD.

                       Computers: Experienced PC, Mac, and UNIX workstations user.

                       Inspection Equipment: microscopes and dynascopes.

                       Machine Shop: lathes, milling machines, and numerical controlled milling machine.

                       Test Equipment: tensile test machine and environmental test equipment.

                       Miscellaneous: Microsoft Word and Excel software and ASME GD&T.

 

EDUCATION

 

B.S. in Mechanical Engineering, University of Massachusetts–Lowell, 2000, GPA: 3.42

Member of Tau Beta Pi, National Engineering Honor Society

Member of Pi Tau Sigma, Mechanical Engineering National Honor Society

 

PROFESSIONAL EMPLOYMENT:

Self-implemented projects for alternative energy patents                                                           2004 to Present

 

Customer Service, DEMOULAS/MARKET BASKET, Littleton, MA                           2011 to Present

 

Home Health Aide, ELDERLY CARE, Hudson, MA                                                        2005 to 2011

 

Engineering Contractor                                                                                                          2006

Contract work at SOLIDVISION, Oxford, MA

·  

Created drawings of extremely precise dental implants using Solidworks CAD software.

 

Engineering Contractor                                                                                                          2005

GENERAL COMPUTER RESOURCES INC, Burlington, MA

Contract work at Analogic Corporation, Peabody, MA

·  

Implemented strict documentation procedures by conducting ECOs, modified or re-created solid models using I-DEAS and saved files in various formats for drawing review and manufacturing.

·  

Improved productivity by discovering and correcting inconsistencies between markup files and CAD files and informed the project engineers of these errors.

 

Engineering Contractor                                                                                                           2005

NATIONAL ENGINEERING SERVICE CORPORATION, Woburn, MA

Contract work at Belmont Instrument Corporation, Billerica, MA

·  

Located over 100 lost CAD files, and established a new database of these files still used today, thereby saving the company the time and cost of recreating the files.

·  

Minimized company time and cost by reverse engineered telescopic I.V. bag hanger design.

 

Salesman at LEGO, Burlington, MA                                                                             2003 to 2005

 

Teacher at GRACE CHAPEL, Lexington, MA                                                             2002 to 2003

 

Mechanical Engineer                                                                                                   2000 to 2002

ROCKWELL AUTOMATION ALLEN-BRADLEY, Chelmsford, MA

·  

Created and modified production drawings.

·  

Worked on ECO’s.

·  

Conducted life tests for various sensing devices to test environmental integrity.

 

Process Development Engineer                                                                                                2000

RAYTHEON ELECTRONIC SYSTEMS CORPORATION, Andover, MA

·  

Interfaced with Manufacturing Engineer and Process Engineering team to extract Semi-rigid cable info. (Pro-Piping) and create manufacturing inspection templates from solid model database using PRO/ENGINEER 3D CAD/Intralink software.

·  

Created Process Plan for manufacturing.

 

ADDITIONAL WORK EXPERIENCE       

 

Teacher Assistant (Volunteer), ARUNA’S PLACE FOR CHILDREN, Sudbury, MA                  2008 to 2009

 

Teacher Assistant, GOLDEN POND RESIDENTIAL CARE, Hopkinton, MA                                        2008

 

SECURITY CLEARANCE:  Secret (Mitre Corporation) – 1995

 

 

Bookkeeper Wanted in Stoneham, MA

Bookkeeping and Basic Office Management needed Immediately. Looking for a really experienced person that can work in a small company with mostly all men. Small office of 4-5 people. Self motivated, hard working, organized, and efficient.

Description 

  • ·         Job Power is the Accounting System we use but we could change over to Quick Books the first of the year if it makes sense.
  • ·         Billing for service work (Electrical Contracting Business)
  • ·         AIA Billing for Contract Work
  • ·         Accounts Receivable
  • ·         Accounts payable
  • ·         Banking
  • ·         Insurance (working with the agents)
  • ·         Payroll (Ideally but we could outsource depending on the need).
  • ·         Benefits review for employees (would assist with reviewing in conjunction with me.

Pay and Benefits

  • ·         Full time pay range $ 50,000.00 to $ 65,000.00 depending on experience and ability.
  • ·         Vacation couple weeks
  • ·         401 K available
  • ·         Holidays
  • ·         Insurance negotiable

 

Contact Steve Dodge at (tel) 781-279-1300, email steve@srdodge.com

 

 

Resume for Kimberly Arms

 

KIMBERLY A. ARMS

184 Harvard Road, Littleton, MA 01460

(978) 302-5872 Email: kaa@tiac.net

_____________________________________________________________________________________

 

PROFILE

 

  • Masters level healthcare professional with over twenty years experience developing, implementing and managing complex projects within time and budgetary constraints.
  • Proficient in contracts operations management: negotiations, facilitation of RFP process and auditing.
  • Experienced in leading cohesive, high performing cross functional teams.
  • Proven strength in business development, budgeting and quality assurance initiatives.

 

SUMMARY OF SKILLS

 

Strategic Planning * Project Management * Budget Management & Analysis * Regulatory Compliance* Business Operations Management * Contract Management * Vendor Relationship Management* Negotiation * Marketing * Customer Relationship Management * Team & Professional Development* Problem Resolution * Recruitment                                                                                                                   

 

PROFESSIONAL EXPERIENCE

 

Premier Home Health Care of Massachusetts, Inc. Northborough, Pittsfield and Fall River MA

Regional Director, 2010-2016

 

  • Provided overall management and administration for three branch locations serving entire State of Massachusetts including evaluation of marketing and business development activities to achieve corporate objectives.
  • Contributed to the development of annual budgets of approximately $7M, projection models and subsequent P&L management.
  • Developed and executed plan to bring all branch locations into 100% compliance for all contracts.  
  • Decreased annual advertising costs by over 50% through the development and promotion of employee incentive programs.
  • Introduced new product line that resulted in 30% increase in sales within first year.
  • Increased overall branch gross margins by10% within a 2-year period.

  

Premier Home Health Care of Massachusetts, Inc. Worcester, MA

Branch Administrator, 2008-2010

 

  • Provided management and administration of the Worcester Massachusetts Branch that included ensuring compliance with all federal, state and local regulations as well as contract credentialing requirements.
  • Developed, implemented and monitored annual business plan including marketing and business development activities reflective of plan.
  • Created extensive marketing action plan resulting in 50% revenue growth within the first year. 
  • Expanded patient and paraprofessional census by 100%.
  • Improved company visibility by relocating branch from Worcester to Northborough in 2010.

 

Elder Services of the Merrimack Valley, Inc., Lawrence, MA

Assistant Director of Home Care, 2004-2007

 

  • Contributed to the management and administration of  $40,000,000 state home care program including; budget analysis, program performance measures, compliance with all state policiesand regulations, ongoing staff supervision and performance appraisals.
  • Responsible for management of state home care contracts: facilitation of request for proposal process, negotiations, contract development, performance monitoring and vendor audits.
  • Introduced a new system for client co-payment collections resulting in a 50% reduction of overdue co-payments within the first year.
  • Cultivated strategic partnerships with senior housing executives that led to the development of the 

corporation’s first HUD 202 Senior Housing.

 

Elder Services of the Merrimack Valley, Inc.

Project Manager, 1993-2004

 

  • Managed and administered state home care supportive services programs with a combined annual budget of $1,000,000+. Duties included budget analysis, program performance measures and compliance with all state and federal policies and guidelines.  
  • Co-authored corporation’s first $1,000,000 federal grant for supportive housing services and subsequent grants for additional program support over a 10-year period.
  • Designed and implemented innovative and cost effective model for supportive services developments leveraging resources to save significant amounts of money annually.
  • Expanded supportive services developments within the corporation’s territory by 75% within a 2-year period. 

 

TECHNICAL SKILLS

 

Microsoft Office: Word, Excel, PowerPoint, Access, Outlook

                                        

 

EDUCATION/LICENSURE

         

Master of Science, Springfield College                                                Licensed Social Worker (MA)

Bachelor of Science, Fitchburg State University                     

 

 

Resume for Elizabeth Walsh

Elizabeth D. Walsh                                                                                    

161 Atlantic Avenue   Salisbury, Massachusetts 01952   (978) 580-8843   ewalsh312@gmail.com

 

 

SUMMARY

 

A hardworking and energetic sales professional with extensive experience in mastering new products and handling internal and external clients, using organizational, interpersonal and communication skills.  Accomplished in territory management and customer support.  Possesses a proven track record of increasing sales growth, customer satisfaction and repeat business.  A quick learner and adaptable team player who works cross-functionally to achieve results in a timely manner. 

 

 

EXPERIENCE

 

US FOODS, INC., October 2005-June 2016

Inside Sales Representative, Seabrook, New Hampshire, 2008-2016

 

Serves as primary liaison between Hospitality Services Group and US Foods, responsible for $5 million in sales annually.  Processes customer orders, price quotes, sample requests, returns and credits accurately and in a timely manner.  Proactively recommends items to customers to increase customer satisfaction and improve order profitability.  Educates customers about terminology, features and benefits of products in order to improve customer satisfaction and increase sales.  Monitors scheduled shipment dates to ensure expedited and timely delivery.  Contacts customers following sales to ensure ongoing customer satisfaction and resolution of any complaints or issues. 

§ 

Works with marketing to coordinate food shows and rollout of new products via samples with hands-on demonstrations and presentations.

§ 

Works cooperatively with outside sales and brokers to grow existing customers, creating new customers and exceeding monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. 

§ 

Increases sales and average order size through cross-selling, upselling and add-on sales by offering promotional sales items. 

§ 

Consistently earns incentives for upselling house-branded products. 

§ 

Provides telephone and sales support to all customers and eight internal departments, ranging in size from ten to 100 associates.

 

 

Territory Manager, Sales Representative, Peabody, Massachusetts,2005-2008

 

Introduced and sold new products to customers through sales presentations and food shows.  Supported customers by analyzing market trends and recommending products to support trends.  Worked with credit department and customers to collect all balances due based on approved credit terms.  Prepared sales budgets and reports, processed credits and pickup requests and prepared price quotes and menu suggestions based on current food costs. 

§ 

Built a $2 million customer base while maintaining existing customers and maximizing profitable sales. 

§ 

Increased customer base sales by 400% and gross profit by 42%, consisting of a 25% LIC administrative markup.

§ 

Exceeded monthly sales goals and new customer penetration. 

§ 

Managed customers’ delivery time windows as published by the transportation department and addressed any problems that occurred during the order process, such as delivery errors, truck shortages and stock outs.

§ 

Initiated cold calls and followed up on leads to generate new business.

 

 

 

 

 

SHAHEEN BROS., INC., Amesbury, Massachusetts

Accounts Manager, Sales Representative, 2002-2005

 

Primary account manager for $1.2 million customer base.  Provided profitable price quotes and established payment and credit terms to customers.  Introduced and sold new products to customers.  Successfully contributed to all company sales team product promotions.

§ 

Increased customer base sales by 60% and gross profit by 42% within a two-year period. 

§ 

Exceeded monthly sales goals and new customer penetration. 

 

 

CARLTON-BATES COMPANY, Haverhill, Massachusetts

Inside Sales Representative, 1999-2002

 

Responsible for expanding and maintaining sales in a $3.5 million account base, using strategic business planning, with a strong focus on major accounts. 

§ 

Provided all aspects of account management, including price quotes, expediting product, forecasting sales and resolving invoice issues.

§ 

Served as primary liaison between customers and manufacturers, utilizing communication and negotiation skills.

§ 

Generated leads and cold calls to assist field sales in expansion of customer base. 

 

 

ADDITIONAL EXPERIENCE

 

KITCHEN & KUTCHIN, INC., Burlington, Massachusetts, Inside Sales Representative, Manufacturers’ Representative, 1989-1999Utilized communication and sales skills between customers and manufacturers’ representatives to identify customer product requirements and pricing.  Responsible for extensive product knowledge and market conditions for 35 manufacturers in the semiconductor industry.  Successfully implemented company sales strategies and business plans. 

 

 

EDUCATION

 

Lasell Junior College, Auburndale, Massachusetts, A.A. in Accounting, 4.0 GPA

 

 

SPECIAL SKILLS

 

MS Word, Outlook, Excel, Tandem, Prism, Edge

 

 

INTERESTS

 

Running (Completed First Half Marathon in 2014), Cooking, Animal Welfare

 

 

VOLUNTEERISM

 

Annual beach cleanups