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Resume for Christopher Dawson

Christopher J. Dawson

[email protected] || Phone: (978) 409-8532 | Wilmington, MA 01887


Operations Management

Professional Summary

Operational Leadership • Performance Assessments • Process Improvement • MBA Perspective


Seasoned Operations Manager with 17+ years’ achievement directing successful teams and delivering bottom-line results in progressively responsible leadership roles for regional and global companies. Adept at all aspects of day-to-day operations management, from improving customer service to creating highly effective training programs. Outcome-oriented leader and gifted communicator who excels at coaching and mentoring teams, utilizing clearly defined bottom-line performance goals for Associates and Managers to improve operations and fuel year-over-year revenue growth.



Areas of Expertise: Team Leadership – P&L – Budgeting – Training & Staff Development – Union Environments – Safety – Reporting Metrics/KPIs – Customer Relationship Management (CRM) – Contract Negotiations – Executive Presentations – Business Development


Professional Experience


Citizens Bank                                                                                                                                                                                             2015 to 2017

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $137.3 billion in assets as of June 30, 2015.

Branch Manager – Boston, Massachusetts


Oversee all areas of daily operations of a Citizens Bank branch in Boston metropolitan area. Identify and assign performance goals for all employees in addition to setting clear operational objectives for each. Full P&L responsibility for branch performance. Source and interview candidates for customer service and sales positions. Ensure comprehensive training for new colleagues across product sales, customer service and standard operating procedures. Provide coaching and feedback to improve individual and branch customer service, sales and operations performance to meet individual needs and improve overall efficacy of branch.



Held full-scope P&L management responsibility for branch with $25 - $30M in deposits.


Projected expected personnel and currency needs based on availability, time of year and other factors effecting demand


Led branch to 19% increase in revenue while reducing controllable expenses by 15%


Improved customer service scores by 25%


Achieved branch operational efficiency score of 97.5%




Micro Mentors                                                                                                                                                                                        2014 to 2015

MicroMentor is a free business mentor service for entrepreneurs and a rewarding volunteer opportunity for business professionals. Our mission is to help small businesses grow faster, generate more revenue, and employ more people. We make it easy to find a mentor, be a mentor, and build a business.

Volunteer Mentor


Assist entrepreneurs in management, customer service and business development


Assisted entrepreneur with the development of business plan, identification of target market and identifying networking opportunities that would be most beneficial to growing and developing his business.






Christopher J. Dawson

[email protected] || Phone: (978) 409-8532 | Wilmington, MA 01887


Professional Experience

Avis Budget Group, Inc.                                                                                                                                                                     2000 to 2014

Leading global provider of vehicle rental services with more than 10Krental locations in approximately 175 countries around the world.

Regional Manager – New England Operations Region

Oversee all areas of daily operations across multiple car/truck rental locations in the greater Boston metropolitan area. Identify and assign performance goals for all employees in addition to setting clear operational objectives for each location. Conduct in-depth training programs in both group and 1-on-1 settings on an ongoing basis. Ensure comprehensive training for independent agency operators as well as all employees across product sales, customer service and standard operating procedures. Continuously work to evolve training programs to meet individual needs and improve overall efficacy. Leverage broad-spectrum operational insights to deliver strategic recommendations to Operations Managers organization wide.


Proficiently managed 29 unique car/truck rental locations.


Held full-scope P&L management responsibility for $10M in net annual revenue.


Projected expected inventory needs based on availability, time of year and other factors effecting demand


Regularly monitored competitive landscape to set prices as to optimize utilization


Set minimum inventory levels for all locations, ensured that inventory was moved in a timely manner to meet demand


Set inventory mix at each location so that demand was met and customers satisfied.


Recognized for outstanding performance and rapidly promoted through a series of progressively responsible leadership roles.


Maintained abreast of policies, procedures and regulations regarding the business



Previous Professional Experience

Deputy Adult Probation Officer.................................................................................................................................... Pinal County, Arizona


Led complex pre-sentencing/pre-disposition investigations and authored official reports for court, testifying as required.


Achieved a 60% success rate while with the department.

Education & Certification

Arizona State University Tempe, AZ
MBA, International Business  
University of Arizona Tucson, AZ
BSBA, Marketing
Arizona State University Tempe, AZ
BSBA, Management Science



Certification:Certified Management Training Director • Trained Facilitator

Blueskies Wellness, Inc is looking for Therapists

We are looking for at least 3 therapists with any of the following licenses:


Please forward resumes to: [email protected] or fax to: 978-655-1759.

Job Description:

Job Title: Licensed Psycho-therapists (LCSW, LICSW, LMHC, LMHT,RN) 

Company: Blueskies Wellness, Inc. 

DUTIES/JOB DESCRIPTION: Therapeutic services to individuals,families, couples and potentially groups. 

HOURS: Flexible, minimum, 32 maximum hours per week. 


 1. Possession of a sophisticated set of interpersonal skills

.2. Ability to help you feel you can trust the therapist.

 3. Willingness to establish an alliance with you.

 4. Ability to provides an explanation of your symptoms and can adapt this explanation as circumstances change.

 5. Commitment to developing a consistent and acceptable treatment plan.

 6. Communication of confidence about the course of therapy.

 7. Attention to the progress of therapy and communication of this interest to the client.

8. Flexibility in adapting treatment to the particular client's characteristics

9. Inspiration of hope and optimism about your chances of improvement.

10. Sensitivity toward your cultural background.

11. Possession of self-insight.

12. Reliance on the best research evidence. 

13. Involvement in continued training and education. 

14. Licensed in the state of MA


Resume for Linda Hatzibiros


10 Cooper Ln Unit 101 • Bedford, NH 03110 • 603-493-1387 • [email protected]



Dependable administrator willing to contribute strong interpersonal and organizational skills, as well as a keen ability to multi-task that will bring success and accountability to the office/firm on a daily basis



HESSER COLLEGE: Manchester, NH                                                          Graduated – June 2013

BS Business Administration (Marketing) GPA 3.46


HESSER COLLEGE: Manchester, NH                                                          Graduated June 1989

AS Business Administration: GPA 3.38




HERBALIFE INTERNATIONAL: Bedford, NH                                        April 2001 – Present

Independent Distributor


Stock and distribute resources such as samples, literatures, DVD’s and presentations


Prepare presentations that explain product specifications and applications


Identify prospective customers’ by using business directories and following customer leads


Visit establishments to market product/business opportunity


Contact new and existing customers and explain how their needs can be met by our services


Help customers select a custom plan of correct products for their wellness needs


Prepare sales invoices for orders and collect payment


Place customer orders, and inform customers’ of estimated delivery


Maintain customer records


Demonstrate use of product line and provide additional literature


Follow up consistently to ensure correct usage and customer satisfaction


UNION LEADER: Manchester, NH                                                                August 2008 - Present

Independent Distributor


Purchase daily and Sunday newspapers and supplies and distribute daily providing adequate service


Maintain customers’ accounts and route maintenance


Identify potential new clients by sampling the product and home delivery service


Deliver Wall Street Journal, Bedford Bulletin and Bedford Journal to approximately 200 – 300 customers as well as three store accounts


OLLIE’S RESTAURANT: Manchester, NH                                  March 1990 – December 1996

Dining Room Manager


Placed potential job postings, and directed worker training programs


Scheduled staff hours, assigned duties, and established standards for personnel performance and customer service, as well as monitored employee and patron activity to ensure liquor regulations are obeyed


Purchased restaurant equipment, supplies, uniforms, liquor, as well as nightly cash drawer balance and deposit


NYNEX SYSTEMS MARKETING: Manchester, NH                  June 1990 – December 1994

Systems Analyst Assistant


Assisted various divisions in the company (Systems Analyst, Sales Manager, Sales, Technology/Marketing)


Answered telephones, directed calls and relayed messages to appropriate staff


Operated office machines, such as photocopier and scanners, facsimile machines and computers


Maintained and updated filing, inventory, mailing, and database systems


Prepared proposals and bids for Sales Department


Organized and filed regulation State Tariffs for Marketing and Technology Department


Responsible for supply closet (ordered and organized supplies)


FIRST NH BANK OF IRELAND: Manchester, NH                                    January 1990 – June 1990

Assistant Corporate Secretary/Executive Assistant


Performed secretarial duties to the Chairman and CEO of First NH Bank Holding Co., a subsidiary of the Bank of Ireland, located in Manchester, New Hampshire.


Answered incoming telephone calls, processed incoming and outgoing mail


Scheduled appointments and planned Corporate Luncheons


Interacted with various upper level management within that department


CITY OF MANCHESTER (MAYOR’S OFFICE): Manchester, NH       October 1987 – January 1990

Executive Secretary         


Performed transcription minutes for Board of Mayor and Aldermen and clerical duties for City Retirement


Scheduled Mayor’s appointments and events


Processed incoming and outgoing mail, and payroll


Ordered office supplies and City Plaques


Interacted with City Departments for various tasks


Planned City Senior Citizens Events and Member of the City of Manchester Concert Committee





TRINITY HIGH SCHOOL: Manchester, NH                                                September 2006 – June 2010

Campus Ministry Assistant


Assisted Campus Minister with field trips and community events


Helped student council with yard sales to raise class funds


Demonstrated the ability to assist with committee happenings as a liaison


Displayed excellent responsibility as a chaperone for students retreats


ST JOSEPH REGIONAL JR HIGH SCHOOL: Manchester, NH         September 2004 – December 2009

Advisory and Development Board Member


Organized and directed committees, volunteers, and staff to provide advisory assistance for programs


Wrote articles, publications and assisted the distribution of promotional literature about facilities and programs


Planned and developed instructional methods and content for educational, vocational, or student activity programs


Helped Development Board develop new methods to raise school funds


Advocated for new school to be built or exiting facilities to be repaired


Chaired decorating committee school functions.  (school graduation dances, auctions, memorials)


Displayed excellent responsibility as a chaperone for school dances and assisted with bookfairs


BEDFORD BABE RUTH:  Bedford, NH                                                      April 2004 – December 2009

Concession Stand Coordinator


Member of the Board of Directors


Team Parent 


SAINT CATHERINE OF SIENA SCHOOL: Manchester, NH September 1997 – December 2010

Auction Committee Member, Holiday Shop Chairperson,

Substitute Teacher, Teacher Assistant, Kitchen and Library Staff


Attended and participated in meetings of municipal councils


Conferred with board members, organization officials, and staff members to discuss issues, coordinate activities, resolve problems, exchanged ideas and accomplished objectives


Prepared school programs for School Plays, Christmas Concerts, and Drama Events


Assisted teachers, librarian, art teacher, music and band teachers as well as Church Choir Director with special projects


Employed as a substitute teacher


Assisted with the annual auction, church holiday fair, book fairs, sports teams



Prepared school lunches

Resume for Victor Rubdi

Victor Rubdi

9 Baldwin Road - Milford, NH 03055 – 603.320.4509 – [email protected]





A resourceful and versatile Mechanical Design Engineering professional with successful track record and several years of proficiency in conceptualizing, 2D and 3D Designing and Drafting and manufacturing skills with strong work ethics and team building skill. Focused on quality, accuracy, manufacturing cost reduction and customer satisfaction, having working experience in multicultural team environment here in the USA and abroad to the satisfaction of supervisors and managers. Always eager to learn and share knowledge.




 Product Development, Project management, Press Tools, Jigs and Fixtures and Plastic Mold and Special Purpose Machine Design using AutoCAD, SolidWorks, Microsoft Suite (Word, Excel and Access) Photoshop




SAINT-GOBAIN PERFORMANCE PLASTICS, Merrimack, NH                                                           2011-2016

Design Engineer


Modified and Redesigned Radomes and turnkey equipment which are used to protect the Tracking Antennas for USA and overseas customers using AutoCAD 2D and 3D Software; executed ECNs and As Built Drawings and maintained the Engineering Data log for the department.


Collaborated with Managers, Senior Designers and Project Engineers to modify the existing designs and execute new projects and contributed to the smooth running of the Fab Engineering Department by addressing the day to day operations as needed.


Updated, Cataloged and Organized Engineering Records and the Library of the Job Folders


Provided CAD design, drafting and printing support to other departments.


Proactively involved in other non-engineering activities like Safety Committee, First Aid and 3S activities that improved safety of the working environment of the whole plant


Communicated with several Global SG plants’ staff to exchange professional ideas on the SG social net work



PITCO MAGIKITCH’N, Bow, NH                                                                                                              2009-2010

Project Engineer


Modified Anets Single and Dual Frialator Basket lift system to suit Pitco’s standard actuators


Redesigned flue system for increasing fuel efficiency and reducing manufacturing cost


Used Solid Works advanced software and other database software and worked closely with the Engineering Manager and other staff members to become familiar with the product line.



CRYO INDUSTRIES, Manchester, NH                                                                                                                   2005-2009

Mechanical Designer/Drafter


Worked closely with President, VP Manufacturing, Senior Designer and Sales department, to Design and Detail Cryogenic Lab Equipment for US and International clients, using AutoCAD LT software


Prepared Job folders and Kitted parts for the projects, organized kitting storage area to improve access and part identification which reduced manufacturing time and improved delivery


Redesigned many standard parts to improve, reduce manufacturing and fabrication time.


Gathered data from the shop floor and created manufacturing drawings, thus help improve existing designs and transferred concepts into product design. Kept a log of design changes for future reference.


Volunteered to work in other departments when needed also to learn new skills.

Victor Rubdi (603-320-4509)                                                                                                                         Resume Page 2


METAL CASTING TECHNOLOGY, Milford, NH                                                                                      1997-2001

Design Engineer


Worked with skilled Investment Casting R&D team of Hitchiner Manufacturing Company Inc.


Independently designed several investment casting process equipment and built them with the help of in house staff and subcontractors, which needed professional planning, communication with vendors, execution, testing and installation of the end user.


Developed several alternate process equipment to reduce manufacturing costs and improve operator safety,


Explored in-depth to use water jet cutting process to remove the gates of castings, as a cost saving project


Spearheaded to establish the standardization of wax mold bases and other production equipment


Collaborated with process engineers to create practical designs and bring life to their ideas





  Held and executed several Design and Manufacturing positions in the US, Hong Kong, Singapore and India

 in the Tool and Die, Plastic Mold, Special Purpose Machine Design and shop floor in charge at Press Tool and Elements,

 PGK Associates, NTTF, Timex, Newton, and Interconics and Numberall Stamp and Tool Inc. WEN Industries





Bachelor of Science (BS) in Mechanical Engineering

PES College of Engineering, Mandya, Mysore University, India


Computer Aided Drafting and Supervisory Management

Eastern Maine Vocational Training Institute, Bangor, ME, and Burdock Associates, Northwood, NH


Certified Manufacturing Technologist and Engineer

Society of Manufacturing Engineers, Dearborn, MI



Electronic Control Circuits, Programming in C language, Hands on Hydraulics and Pneumatics, Circuit Analysis, Computer Aided Manufacturing, Office 2000, PC Assembly/Operating Systems

NH Technical College, Nashua, NH


Industrial Hydraulics

Parker Fluid Power, Northborough, MA


Intensive training in Tool Design and Tool Making, Executive Trainee

Nettur Technical Training Foundation, Vellore, India


Several Safety, First Aid, Innovative Thinking, Business Ethics and SH Trainings

Saint-Gobain PPL Merrimack, NH






Resume for Jessica Foti

Jessica Foti     

Home (603) 326-8287; Mobile (617) 997-4453

[email protected]


OBJECTIVE: To obtain the Family Outreach Worker Position at Easter Seals. LCMHC license approved.




M.S. Clinical Art Therapy/Counseling, Springfield College, Springfield MA                           2016

B.S. Human Services, Springfield College, Services St. Johnsbury, VT                                  2010                                   




Art Therapist, New England Adolescent Research Institute, Holyoke, MA                           2014-2016


Counseled clients using a variety of therapy modes: Psychodynamic, Gestalt, Behavior Modification, and Humanistic


Facilitated group therapy sessions providing clients’ maximum growth potential


Trained youth on resolving conflicts taught clients basic skills necessary to engage in creative and expressive arts.


Evaluated client’s responses to therapy through observation and documentation


Supervised adolescents and participate in enrichment, academic, and social activities


Implemented treatment plans for students’ IEP goals


Conferred with members of the interdisciplinary team to determine psychological and physical needs of the clients


Reported findings to the clinical case worker




Residential CounselorWestern Massachusetts Training Consortium, Holyoke, MA                                                                                                                                                            2015    


Actively provided a safe and secure environment


Assisted traumatic brain injury clients with daily living routines


Clinical Art Therapy Intern, Dare Family Services, Springfield, MA                                  2013-2014



Provided in-home therapy sessions with foster care youth


Implemented strategies on how to improve behavioral or other goals with youth


Followed treatment plans while working individually in foster care settings


Residential Counselor ServiceNet, Florence, MA                                                             2012-2014


Managed crisis situations with initiative


Addressed issues in a positive, constructive demeanor


Provided transportation for client outings 


Literacy Tutor for pre-k students, AmeriCorps, Springfield, MA                                                    2013


Family Support Intern Tri County CAP Head Start, Berlin, NH                                                                                                                                                                                                       2009


Assisted in home visits with the Family Support Coordinator


Youth Assistant, Tri County CAP Teen Center, Berlin, NH                                                               2006    


Assisted youth with  their activities



Provided positive role modeling

Resume for Michael Bowen

Michael Bowen

138 Gershom Avenue, Lowell, MA 01854 • (508) 371 8805


University of Massachusetts Lowell                                                      Lowell, MA

Bachelor of Science in Business Administration                                        May 2018, Exp.

Concentration: Accounting, GPA: 3.4

Credits Upon Graduation: 138


North Shore Community College                                                          Danvers, MA

Associate In Arts: Business Administration                                                Spring 2015

GPA: 3.6 Dean’s List Three Consecutive Semesters



Microsoft Office Specialist Certification - Excel 2013

Volunteer Income Tax Assistance - Preparer 2016 Tax Year



Financial Statement Analysis                                                                       Fall 2015


Used profitability and efficiency ratios to analyze performance of Chipotle and Qdoba


Effectively delegated workload with partner by consistently meeting up weekly


Interview of Homeworks Energy Chief Officers – Internal Motivation   Spring 2016


Took lead in semester long project; Delegated work among group and compiled research and findings


Edited final deliverable and led presentation in class



Excel Workbook for Efficiency at Homeworks Energy


Created Excel workbook to improve call efficiency while CRM was being built


Used formulas including: conditional, if, nested if, and count-a to populate and total data across worksheets



Bank of America & Citizens Bank                                                          Woburn, MA : Boston, MA

Teller                                                                                                               July 2012 - August 2013


Audited and balanced personal cash drawer daily


Interacted with over 75% of branch customers to deepen and satisfy customer relations


Complied with government regulations including Sarbanes-Oxley and Anti-Money Laundering



Home Works Energy                                                                                  Woburn, MA

Internal Operation Specialist – Salesforce CRM                                        September 2013 - March 2016


Performed invoicing of company contracts to MASS Save; accounts receivable


Trained fournew employees on multiple internal operations and processes


Scheduled and approved new customers; produced work orders; performed QC of assessment


Kept up-to-date with rapidly changing procedures in a start-up environment


Functioned efficiently without established guidelines; maintained integrity without supervision


Communicated with all departments to progress customers through the administration process



I participated in the Accounting Society’s bi-annual involvement in the Habitat for Humanity Fall 2015 and Spring 2016. Earned $566 from stock value appreciations; consistently do meal prep to maintain nutrition; enjoy being with my friends playing strategy games involving game theory, tennis, and anything physical.

Resume for Richard Hayden

Richard Hayden



2 Suncook Terrace  -  Unit 18  - Merrimack, NH 03054                               


[email protected]



Seasoned Cable Technician with more than 15 years experience in cabling infrastructure installation.  Thrives in a deadline driven environment.  Expertise in troubleshooting, diagnostics and customer service.  Strong managerial, time-management and communication skills.  Seeking a position where I can utilize the skills I have acquired.




Cat 5E Cable                           DSC - Security Systems         Fluke Meters/Testers              

RG6 Quad Coax Cable           Whole House Audio               Wire Scope 350

Fiber Optic Cabling                Home Theater Installs             Wave Tech Testers

Audio/Video Cabling             Structured Wiring                   Penta Scanner

Security Cable                         Fiber Optic Terminations        Rolm Phone Systems

Linksys Routers/Modems       Building of PC's                     Installing Software/Hardware Desktop Publishing                Home Networking                  Computer Graphics

Graphic Arts                           Various Graphic Programs      Routers and Hubs





2009-2014       (2003-2007)

Securely Sound Incorporated - Hudson, NH 

Securely Sound is a residential cabling company.  The mainstream of business is cabling of new construction.  The cabling of homes consisted of but not limited to whole house audio, home theaters, dedicated theaters, structured wiring and DSC home security systems.  The retro fit of home theaters in existing structures.  Mounting of flat panel screen TV's from 19" to 60" screens.  Installation of projection TV's with screens of 110" or more.  Installation setup of routers and switches in home networks. 

  • Responsible for all cabling and finishing of low voltage cable
  • Install and finish work of home theaters
  • Installation of head end sound equipment
  • Installation of home security systems
  • Responsible for warehouse and inventory
  • Maintenance of company vehicles
  • Installation and set up of home network systems



Telephone Network Technologies - Hooksett, NH 

Telephone Network Technologies is a wide based cabling company from cell antennae sites to voice and data cabling for area hospitals. 

  • Installation and Termination of data, voice and video cables
  • Maintaining Rolm phone system at Southern NH Medical Center
  • Installation of data and voice cabling for Southern NH Medical Center
  • Responsible for completion of voice an data cabling in a timely fashion
  • Responsible for all moves, adds and changes for data and voice cabling 



Integresys - Portsmouth, NH


Integresys is a Networking Company on the Seacoast.  Responsible for the cabling of Liberty Mutual 3 story building for all voice and data cabling.  The build out of the MDF and all IDF data closets linking each one with fiber optic cable.  Testing of all cables using high speed test equipment.  Working at the Naval Base in Maine adding voice and date cabling through wire mold throughout airplane hangers and other administrative buildings.  Lead installer for wireless network systems in Target Department stores throughout the New England and New York region. 


  • Installation of network, voice, video and fiber optic cables
  • Termination of both head end and user end of cable
  • Responsible for over-seeing large crews for industrial/commercial projects
  • Testing cables for length and continuity
  • Patch through station cables to hubs and switches
  • Set up of hubs for naval base
  • Lead installer 

Resume for Mellanie Marino

Mellanie Marino

720 East Main ST, Nanticoke, PA 18634


[email protected]


OBJECTIVE: To obtain a position where I can utilize my skills, abilities, and integrity to grow as a professional individual as

well as contribute to the needs, goals, and success of an organization.



Excellent Communication Skills

Merchandising Knowledge

Detailed Oriented

Customer Service Management

Social Perceptiveness

Active Learning Abilities

Time Management Skills

Conflict Resolution Knowledge



Featured on CBS’s Undercover Boss Season 5 Episode 11 to highlight guest services at Mohegan Sun due

to staff recognition for hard work and dedication



Collections Rep CarlottaCredit,


Kingston, PA July 2015 Present

Manage all outstanding balances for client payments and reconcile all invoices for accounts receivables.

Evaluate all documents in collection systems and negotiate payments with customers

Process claims status checks, denial claims

Verify references, income, and address for new applicants


Customer Service Rep Temp Cigna, Scranton, PA Dec 2014 Feb


Trained and coached team members to deliver a high standard of customer service

Managed a highvolume

workload within a deadlinedriven


Input data into company database and generated reports for management


Front Desk Courtyard by Marriott, Scranton, PA Aug Nov


Created a unique and personalized guest experience

Was an innovator, explorer, and relation builder to ensure guest feels at home

Guest service and registration, room inventory and availability

Promoted marketing programs, responded to guest inquiries and requests

Filed guest complaints, conducted research and negotiated solutions for satisfaction


Valet Attendant Mohegan Sun at Pocono Downs, WilkesBarre,

PA 20112014

Provided claim check and instruct guests on how to reclaim vehicle

Provided travel directions and information on property events and promotions

Promoted courteous treatment of customers and resolving guest services issues

Greeted arriving and departing guests and offered assistance as needed


Retrieved customer vehicles from specified areas in a safe and efficient manner

Resume for Brandon Sweeney



Resume for Rick Samson

Richard Samson


Email: [email protected]                             232 Eastern Avenue, Unit 102,

Phone: 603-447-2538                                                                         Manchester, NH 03104





Seeking a position as an Accountant in an exciting and challenging organization that will benefit from my knowledge, skills, abilities and to maximize my work activities and context to achieve a positive outcome.






1 year Sales Associate –Customer Service at Lowes’ Home Improvement

•     2 years as an Assistant to the Controller at Phoenix Precast, Concord, NH

    6 years of experienceasCost accountant at California Products Corporation, Andover, MA

  • 9 years of experience as a Staff accountant  at Alvin J. Coleman & Son, Inc., Conway, NH
  • Self-directed and able to work well under pressure in a dynamic environment
  • Possess good communication skills, interpersonal, organizational, self starter, independent working with minimal supervision
  • Leadership skills with an ability to adapt to changing environments.





Lowe’s Home Improvement(Weekend Sales Team)(2015-present)

Providing Customer Service and responsible for responding to customer’s inquiries.



Sabbow & Co, Inc. dba Phoenix Precast, and World Trading Company-Granite Industries(MFG - Assistant to the Controller) (2014-8-2016)

Recorded daily deposits to customer’s accounts. Reconciled differences to customer's accounts and made necessary general journal entries to correct accounts receivable. Processed all credit card payments and any adjustments to credit cards. Answered credit inquiries on customers.
Recorded, entered Accounts Payables and reconciled all statements. Contacted vendors with any discrepancies and made necessary adjustments to vendors. General journal entries made on Accounts Payable as required. Gathered data and filed Quarterly I.F.T.A  Reports.
Uploaded and file quarterly NH Employer Tax Report. Filed Quarterly 941 Tax Report



HPM Insurance(Accountant-Bookkeeper) (2013-2014)

I was responsible for twice monthly payroll. I would submit information to an outside payroll company. I entered employee name, addresses, social security, exemptions, and deductions for medical insurance, savings, checking accounts, 401K and any other deductions. Kept daily cash log on hand and forecasts for cash and expected cash on hand for daily operations(Cash Mgmt). Daily Banking. Responsible for all aspects of Accounts Receivables and Accounts Payables. Recorded Sales, Payables and made any necessary adjustments needed for journal entries and reconciles statements that came in. Paid invoices by cutting checks for vendors on a weekly basis. Reconciled multiple checking accounts to bank statements and general ledger. Kept track and paid out Agency/Producer Commissions and also reconciled Agency Producer Commissions. Analyze Financial Statements. Made sure Account currents maintained minimum amount required for state of New Hampshire and Premium Trust.


Richard Samson


Email: [email protected]                    232 Eastern Avenue, Unit 102,

Phone: 603-447-2538                                                                Manchester, NH 03104


California Products Corporation, Andover, MA(            MFG-Cost Accountant) (2007-2013)

I would be responsible for the closing entries for the inventories and mfg. 
Responsible for the sales tax - did researching in sales tax, implemented sales tax rates into Sage Mas500. Filed monthly, quarterly, annual sales tax return for over 32 states, cities, districts and Parishes. Responsible for costing of all new products. Responsible for locating discrepancy for inventory. Reconciled manufacturing production and warehouse recording of inventory. 
Communicated to Tax Auditors to inquiries. Inputted all formula's into computer. Analyze sales Reports for differences.



Alvin J. Coleman & Son, Inc., Conway, NH (Construction            Staff Account) (1997-2007)

I reconciled multiple checking accounts for different companies. General Reconciliation, Cash Reconciliation. Collected data and filed quarterly I.F.T.A Returns. Collected data and filed quarterly Tax Refund Form 8849. Posted and recorded over one hundred fifty invoices a week in peak season. Invoices statements reconciled on a monthly basis.
Communicated with contractors, vendors and reconciled any disputes. AIA documents
Maintained up to date Certificate Insurance Certificates and Lien waivers.
Back up for direct payroll deposits - amounts done manually and balanced. Prepared and verified Certified Payroll reports for Alvin J Coleman and subcontractors on a weekly basis. Monthly Utilization reports done manually.
EEO Officer - In charge of monthly meetings at job sites and prepared discussions for job sites. In charge of annual meetings for corporate office.
Maintained Job Status Reports and reconciled differences. 
Processed credit card payments.
Set up job sites for computers, faxes and cell phones for state engineers.
In charge of cellphones. I monitored and changed plans as required to. 




Software: MS office 2010(Word, Excel, Outlook).


Operating Systems: Windows 10,Windows 7, Windows XP and Mac OS X.


Development Tools/Application Software:Microsoft Dynamics Plains (GP), SageMas 500-ERP,View point,Main Star, Vertafore AMS360, DocStar Eclipse,Quick Books 




BACHELOR OF SCIENCE DEGREE (Major in Accounting) fromSouthernNew Hampshire University, Manchester, NH in 05/1997 



               Federal Taxation, Advanced Accounting 1 & 2, Auditing and Cost Accounting