Dracut Real Estate Office is looking for a Office Assistant

Thu, 05/23/2013 - 6:51am | Kevin Willett

Office Assistant

Dracut real estate office looking for assistant with good phone skills, detail oriented, good with Microsoft Office, database mgmt software, real estate experience a plus. Please let me know if you are interested.

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Job Opportunities at Habitat for Humanity

Tue, 05/21/2013 - 6:40am | Kevin Willett

Habitat for Humanity of Greater Lowell

Habitat for Humanity of Greater Lowell is Hiring

ReStore and Office Help needed

Events

Take a Hike for Humanity

June 1, 8th sign up your team at www.takeahikeforhumanity.org

Reeds Ferry Shed Raffle

Tickets available at the ReStore in Billerica. $10 chance for a $5000 Shed. Drawing will be June 15, Father's Day weekend.

Hiring

Are you looking for a job or know of someone who is? Habitat for Humanity of Greater Lowell has positions open for both the Office and at the ReStore.

Please send your resume to execdir@lowellhabitat.org . No phone calls please.

VISTA Resource Development for the Habitat Office

Habitat for Humanity of Greater Lowell is looking for a full time VISTA employee for the year starting 9/1/13 through 8/30/14 to work in the affiliate office in Westford, MA. The position will report to the Executive Director and will be a full time employee (Mon-Friday 9-5pm).

Responsibilities of the position :

Responsible for researching,writing & documenting non federal grants. Create, update and maintain grant tracking database and a central library for reference materials.
Plan, participate and document various fundraising & public awareness events during the year.
Work with Giftworks or any other donor database to document any outreach activities, donor acknowledgement & activity tracking.
Work with "success measures" tools and other local organizations to implement a baseline neighborhood survey for our Lowell project.

Some travel and training will be required for outreach & events.

Requirements:

Microsoft Office Suite/Word/Excel/Power Point/Internet research/etc. Experience with Giftworks a plus
Strong written and verbal communication skills with the ability to think creatively & conceptually.
Social media coordination required. Specifically Facebook.
Marketing & event planning experience is highly desirable
Detail oriented and highly organized
Experience working as a member of a team while also able to research when necessary & work independently once given guidance.

VISTA Resource Development for the ReStore

HFHGL is looking for a full time VISTA employee for the year starting

9/1/13 through 8/30/14 to work with current employees, volunteers and customers regarding programs and policies at our ReStore in Billerica MA.

While our mission continues to be to build and renovate simple, decent, affordable housing, one way to achieve this has been to open a discount retail store that sells donated new and used building materials, appliances, furniture and home goods to the public to raise funds and to also reduce landfill.

The position will report to the ReStore General Manager and will be a full time employee (Tues-Saturday).

Responsibilities of the position:

Develop & design outreach materials and templates for ongoing use targeting the community for donations & commercial procurement, along with customers & volunteers.
Design, implement and document a tracking system for foot traffic and a second system for donations, both to include reportable statistics & a training guide.
Research and apply for any grants that might be available for funding capital improvements and equipment for the store.
Create an online sales system and establish consistent training documentation.
Design, advertise and recruit vendors and volunteers for publicity & fundraising events
Establish strong outreach for volunteer opportunities & coordination for the Store.
Document all necessary policies and procedures for the Store employees and for the Store processes.
Some travel & training required.

Requirements:

Microsoft Office Suite/Word/Excel/Power Point/Internet research/social media/ebay/etc.
Strong written and verbal communication skills as well as strong research skills.
Marketing & retail experience is highly desirable, with a creative flare!
Ability to work with a diverse group of people & various teams, especially untrained volunteers

Needed: 2 positions at the ReStore, Billerica MA.

restore logo vertical

While our mission continues to be to build and renovate simple, decent, affordable housing, one way to achieve this has been to open a discount retail store that sells donated new and used building materials, appliances, furniture and home goods to the public to raise funds and to also reduce landfill.

Customer Service Representative reports to the ReStore General Manager and will work very closely with the manager on pricing, merchandizing, display and donation management.

This is a full time, hourly position with agreed upon days (Tues- Sat) will be responsible for all aspects of customer interaction at the ReStore. All employees are expected to participate in the training and aid of volunteers at the Store.

Retail Operations Responsibilities:

Responsible for working with and scheduling staff as well as training volunteers to carry out assigned daily duties of work to be done at the Store.

Coordinate material processing, including receiving, cleaning, prep & minor repairs for donated items coming in.
Work with internet regarding pricing as well as posting of items for sale.
Maintain appearance of the Store, inside & out.
Able to work the cash register, maintain & reconcile all transactions & close out day.
Must be able to lift up to 70lbs if working in the receiving area.

Works with General Manager and other Habitat staff to identify opportunities for outreach, public relations and fundraising events all in an effort to engage & educate the community either through volunteering, donating or shopping.

ReSTore Truck

Truck Driver reports to the ReStore General Manager and is currently a part-time hourly position (20-24 hours per week; Tuesday, Thursday and Saturday).

Be the "face" of our ReStore in Billerica MA. This position calls for a part time employee, based out of Billerica, who will be responsible for accepting, picking up and delivering donations of materials from manufacturers, contractors, retail stores and individuals.

Truck Driver Responsibilities:

To safely operate box truck and lift up to 70 lbs. Drivers license must be current.
Responsible for reviewing the condition of donated items, loading & unloading, all according to internal guidelines.
Responsible for timely pick-ups & deliveries based upon in-house schedule.
At all times, be respectful of donors and the product they are donating.
Responsible for truck cleanliness, upkeep and any required stickers and minor maintenance (ie oil changes, tire inflation, etc).

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Resume for John B Case

Sat, 05/18/2013 - 6:34am | Kevin Willett

John B. Case

497 Hooksett Road #191 (603) 518-8168

Manchester, NH 03104 jbcase@hotmail.com

_____________________________________________________________________________

Business Operations * Client Services * Project Management

An experienced operations executive with a commitment to exceeding expectations. A participative management professional; proven work ethic focused on team-player development and motivation to customer service excellence. Progressive leadership experiences have created a passion to exceed financial and service objectives by implementing gap management and problem resolution initiatives. BS, Business Administration. Core professional competencies include:

* multi-unit operations management * customer relations & satisfaction * team building & staff retention

* multi-million dollar P&L management * risk management & inventory control * vendor sourcing & negotiating

* cost reduction & containment * human resource management * logistics & route development _________________________________________________________________________________________________

Relevant Experience

Ampco System Parking (July 2007 to January 2013) Massachusetts, Iowa and Florida

(Subsidiary of ABM Industries; one of the largest facility management service providers in the US)

In leadership roles, I acted as a liaison between my company and our clients. In doing so, I was responsible for executing and evaluating the revenue control systems, compliance in preparing and executing budgets and timely financial reporting. I have led, motivated & trained teams consisting of 40+ employees, including management and other operations personnel. Improvements occurred in the areas of revenue collection, customer service, inventory control, facility maintenance and service options including shuttle and valet operations. Developed new ideas and simultaneously managed several key projects aimed at assisting our clients and improving upon the facilities & services provided.

General Manager: Client - Massachusetts Bay Transportation Authority (MBTA), Malden, Massachusetts

Operated and fiscally responsible for 12 MBTA public parking facilities. Responsible for cash revenues yielding approximately $4.7M - $4.9M, representing 95% of the revenue base. Oversaw and maintained payment options within parking facilities, including monthly permits and pay-by-phone. Implemented parking enforcement policies & procedures; managed revenue-customer database for each facility. Worked closely with client’s representative as a mentor & counselor, enhancing rep’s development. Executed HR policies and procedures for a multi-cultural workforce.

Establish Premium Monthly Parking Program at Oak Grove; achieved100% capacity during a 5-month period.
Researched proposed new market ideas; compiled SWOT analysis and assembled financial recommendations.
Negotiate subcontracts for snowplow & removal and parking lot maintenance; up to 10% cost savings realized.
Cross-trained team to maximize performance; Branch Employee of the Month Award to a team member 5 times.
Parking website regional project team member – maintained webpage content for 18 local Ampco locations.

General Manager: Client - Des Moines International Airport, Des Moines, Iowa

Operated and fiscally responsible for the airport’s 5 parking facilities (for public, airport & non-airport employees) and shuttle services. Responsible for annual parking revenues yielding $7.7M. Managed accounts payable, accounts receivable and prepared several monthly financial reports, including P/L statements. Developed operating budgets; studied budget necessities and recommended budget revisions. Analyzed and forecasted transient parking traffic; developed game plans to accommodate incoming/outgoing traffic efficiency and increase service levels. Utilized JD Edwards to compile client’s monthly parking revenues and expenses, and provided trend analysis reports. Recruited, evaluated & trained union personnel to maintain/ exceed performance standards and client’s service expectations.

FY11 gross Parking revenues increased 6.59% over FY10; yielded net Parking revenues of 4.94%.
Developed financial report detailing cash deposit activity; aided DSM Treasury with monthly reconciling.
Audited monthly parker invoices using “Paris” A/R program; consolidated monthly A/R databases from 3 to 1.

John B. Case Page2 ______________________________________________________________________________________________________________________

Rolled out LPI program for Airport 2 Parking - positive impact, 8.92% revenue increase for FY11 over FY10.
Developed/ executed new traffic route plan and signs with Deputy Aviation Director - increased trust & relations.
Authored “live” operation manual including, revenue control, cashier, maintenance, shuttle and LPI procedures.
Committee member for Airport projects including review of consultant findings and vendor selection process.

Manager on Duty: Client - Tampa International Airport, Tampa, Florida

Led, staffed, implemented procedures and developed workflow for the parking operation’s 16-F450-shuttle fleet. Monitored and delegated responsibilities to dispatchers and shift supervisors. Aided GM with monthly P/L reporting; aided HR with safety and service training initiatives. Annual parking revenues yielded $58M to $63M. Quarterly traffic projections analyzed with shuttle fleet GPS tracking information to secure proper customer service coverage levels.

Analyzed shuttle transportation activities; service route round-trip times reduced by 36% during peak times.
Cost effective maintenance & PM scheduling program in place; reduced unnecessary down-time by 25%
Forecasted holiday traffic; developed/ implemented plans to accommodate incoming/outgoing traffic projections.
Implemented administrative policies including discipline; prepared and applied action plans.
Authored operation manuals (cashier, customer service, cleaning attendants, inventory and valet teams).
Member of design and execution teams for special projects, including 2009 NFL Superbowl, SunPass and ACT.

Republic Parking System (March 2005 to July 2007) Tampa, Florida

(Family owned professional parking management firm based in Chattanooga, Tennessee)

Assistant Manager: Client - Tampa International Airport

Directed and scheduled the workflow of the parking operation’s customer service agents, janitorial, cashier, valet and inventory teams. Aided GM with daily fiscal reports; annual parking revenues yielded $55M to $60M. Reconciled month-end invoices and prepared facility performance reports. Developed and implemented personnel development plans designed to improve supervisor’s leadership skills using SWOT analysis method with guidance from HR. Recruited, evaluated & trained personnel to maintain company performance standards & client’s expectations.

Measured activity & P/L position of Valet service; concluded drop in demand; increased public stalls by 5%.
Designed quarterly training programs in areas of time management, communications, diversity, and service.
Cultivated successful relationships with facility-vendors; enhanced client’s brand/image to the public.
Recognized by client for excellent customer service, outstanding facility management, and successful relations.

Allied Home Mortgage Capital Corporation (February 2003 to March 2005) Tampa, Florida

(Largest privately held mortgage banker/ mortgage broker in the US)

Senior Loan Specialist

Performed sales and marketing activities within an assigned area. Evaluated client asset & credit portfolios; researched financial solutions by marketing clients to targeted lenders; and, presented clients with the best available options.

Built industry resource channels; developed community relations; increased loan start opportunities by 15%.
Initiated/ facilitated home-buying seminars with a team of industry experts from each step of the buying process.
Developed/ maintained lender database from a pool of 800+ lenders; improved client turn-around time by 2 days.

__________________________________________________________________________________________

Technical Skills, Community & Education

Microsoft Office; JD Edwards Revenue platform; E-Pay Payroll system; Paris Accounts Receivable application
Parking Industry specific revenue equipment & programs; inventory & enforcement applications
New England Brittany Rescue, Transport Volunteer, 2012 to Present
Community Service Award, TBPC, Tampa, Florida 2002
Big Brother/ Big Sister of Tampa Bay, Big Brother Volunteer 2001
BS, Business Administration (Marketing), Bryant College, Smithfield, Rhode Island

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Part time Admin position available in Cambridge Ma

Thu, 05/16/2013 - 10:00am | Kevin Willett

Part-Time Admin for Healthy Snack Food Company – Cambridge, MA

Fast-growing healthy snack food startup is seeking an experienced, energetic and friendly part-time administrator for its office in Cambridge, MA (Porter Square). Must have superior organization skills and be good with customers. Previous experience in administrative roles or project management is preferred.

Responsibilities include:

·

Interacting with wholesale customers on the phone, and via email

·

Scheduling sampling events for our brand ambassadors

·

Responding to consumer email inquiries regarding our snacks

·

Accounts receivable and payable, including creating purchase orders and invoices

·

Tracking and ordering raw ingredients

·

Various administrative tasks, such as answering the phone, scanning and faxing documents, filing papers and ordering office supplies

Requirements:

·

Excellent attention to detail and accuracy. Highly organized and able to multi-task

·

Professional, friendly and mature

·

Once trained, can work independently with limited guidance. Is smart and has the ability to “figure things out”

·

Doesn’t give up easily and follows through on tasks to completion

·

Prior experience working in a professional environment

·

Experience with Microsoft Office – especially Microsoft Word and Microsoft Excel

·

Has a strong interest in the healthy and natural food space

·

Must have own laptop computer with wireless capabilities

Location: Cambridge, Porter Square area

·

Dates: Must be available to start within 1 week

·

Hours: Part-time, 10-20 hours per week. Hours can be flexible.

·

Compensation: $12/hour+ depending on experience

If this sounds like you – we want to hear from you! Please be sure to include your resume and tell us why you are a great fit for the job. Applications without this information will not be considered. contact Kat@BienaFoods.com.

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Resume for Kathleen Chrissis

Wed, 05/15/2013 - 7:51am | Kevin Willett

Kathleen Chrissis

5 Brookside Dr. Exeter, NH 03833

CELL 603-557-8693 E-MAIL kathleenchrissis@yahoo.com

PROFESSIONAL

EXPERIENCE Assistant Store Manager, TD Bank

Georgetown MA, 2011 - 2012

· Oversee a store team of three Customer Service Representatives and up to 12 Tellers.

· Hired and trained store team members to the TD WOW culture.

· Coached and developed store team members to their desired career goals.

· Led store team to exceed Customer Service satisfaction scores.

· Increased core deposit growth by 216%.

· Led store team to increase store’s regional ranking from 416 to eight.

· Increased store’s achievment of loan and mortgage goal by 347%.

Branch Operations Manager, Sovereign Bank

Newburyport MA, 2010 - 2011

· Responsible for maintaining all aspects of Branch Operations including team member’s adherence to policies and procedures.

· Conducted weekly, monthly, and quarterly branch audits of negotiable instruments, branch cash vaults, ATM and teller cash drawers.

· Increased Branch’s corporate audit score from Below Satisfactory to Satisfactory within six months.

· Developed tellers into sales leaders and Branch Operations Managers.

Financial Relationship Specialist, Sovereign Bank

Lynnfield MA, 2006 - 2010

· Managed portfolio of the 250 most profitable customer base for the branch.

· Assisted customers with their personal financial budgets and planning for retirement.

· Coached and trained branch staff on products and services, and sales techniques to increase sales profitability by 46%.

· Performed monthly in branch audits to ensure branch compliance with policy and procedure.

Sales Associate/Star Service Manager, Macy’s

Burlington MA, 2007 – 2009

· Assisted customers with their shopping needs while suggesting additional wardrobe items and cross sell Macy’s credit cards.

· Responsible for assisting members of management by supervising associates in assigned departments during the holiday season.

· Coached and trained new sales associates as well as Star Service Managers on the Macy’s STAR performance standards.

Assistant Branch Manager, Citizen’s Bank

Gloucester MA, 2005 - 2006

· Managed all operational aspects of branch operations.

· Assisted Regional Manager in forecasting sales goals based on past branch performance.

· Led bankers and tellers to exceed customer service standards with a score of 90% and increase sales performance by 22%.

· Responsible for scheduling, training, and coaching staff to ensure maximum potential.

Senior Manager, Ann Taylor

Burlington MA, 2004

· Assisted General Manager in leading store team to increase annual sales by 12%.

· Developed several sales associates to leadership positions including sales lead and co-manager.

· Responsible for store layout and merchandise placement while adhering to Ann Taylors design standards.

· Analyzed sales trends, and monitored inventory controls to maximize sales potential.

· Decreased stores internal loss score from 6.5% to 2.8%.

Retail Manager, Rainforest Café

Burlington MA, 2002 – 2003

· Responsible for managing the retail store within the restaurant.

· Developed and implemented cross training policies and procedures for both hosts and retail associates.

· Profit and loss experience implementing labor and cost controls, completion of month-end reporting, daily and weekly transaction reporting and process bi-weekly payroll for restaurant.

· Assisted restaurant managers in supervising servers, hosts and bartenders during lunch and dinner rushes.

EDUCATION AND

LICENSES

Keene State College, 1996 – 1998, Coursework towards B.A. in psychology

New Hampshire Life insurance Agent, Massachusetts Non-Resident Agent, 2009-2011

COMMUNITY

INVOLMENT

Preeclampsia Foundation, Fundraiser 2012

Susan G. Komen Walk for a Cure, 2011, 2012

Le Tip Professional Networking, Treasurer, 2008-2009

Special Olympics, Volunteer Coach, 1994-1997

COMPUTER

SKILLS

Microsoft Office Suite; Word, Excel, and PowerPoint

Windows Vista, Windows 7, Windows 8

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Resume for Lisa Gamache

Wed, 05/15/2013 - 7:18am | Kevin Willett

Lisa Gamache lisabmw@comcast.net

9 Bowers Landing Drive Apt 203 · Merrimack, NH 03054 (603) 860-3667

q Career Snapshot

· Results-oriented professional with years of experience involving multi level executive operational support and successful track records of achieving target goals, high quality of business standards and exceeding customer expectations.

u Software Utilization

u Spreadsheet Development

u Tracking Mechanisms

u Process Automation

u Research & Analysis

u Dispute Resolution

Catalyst in implementing positive change, enhancing processes and controls, and facilitating program growth and expansion.
Dedicated and self-motivated with strong computer skills with a broad knowledge of spreadsheets and database management.
Attention to detail and able to work independently and/or as part of a team.
Ability to manage time effectively by prioritizing and scheduling tasks appropriately in order to adhere to deadlines.

q COMPUTER SKILLS

· Microsoft Office Suite
· Microsoft Outlook
· SharePoint
· Finance & Analytical Tools
· Changepoint

q PROFFESIONAL EXPERIENCE

COMPUTER TASK GROUP, Buffalo NY August 2012 to May 2013

IT staffing, application management and consulting services

Program Administrator/Executive Support

Responsible for reporting on all financials for a 30 million dollar acquisition with 15 project streams and growing

Extensive Microsoft Excel tracking and reconciliation of project charge codes, time entries and hours for both employees and vendors

Discuss project requirements with the Project Manager and set up resources and tasks in Changepoint

Run weekly Actuate and Changepoint reports for project reconciliation on Excel trackers

Provide weekly roll-up to management on project budget, capital and expense spends, forecast to end and overall variance in a one-page summary

Prepare status reports for project managers on multiple projects identifying spending vs. planned forecast

Assisted in 2012 yearend project accrual’s

CHARLES RIVER DEVELOPMENT, Burlington, MA 2007 – May 2011

A Global Investment Management Solution

Project Coordinator

· Point of contact for Charles River, would meet and greet clients, potential recruits, issue badges, train and fill out new hire check-list, monitor time entries as well as travel arrangements in the absence of the administrator
· Managed multiple projects and priorities simultaneously in a fast-paced Professional Services environment
· Liaison between sales, finance, implementation managers and directors to clarify and adhere to project parameters
· Created and tracked all projects assigned to a resource. Followed up on action items assigned in weekly resource meeting and provided status
· Attended weekly meeting to discuss assigning resources and updated the resource spreadsheet for utilization forecasting
· Requested updates to go-live versions globally and maintained multi-tab Excel spreadsheet sliced by date, item count and upgrade version and whether or not on a critical path
· Created projects in Cost-Tracking financial tool and attached clients Statements of Work. Tracked billable hours for the engagement and the implementation managers weekly utilization
· Updated an Engagement Dashboard after bi-weekly after status meetings for multiple directors to measure the pulse of their client base
· Sent updates to all senior executives of confidential financials, status of deployments and resource assignments; monthly, quarterly and annually

Lisa Gamache

Page 2

q Education

Pursuing a B.S. degree in Business Management

HESSER COLLEGE,

Nashua, NH

Certificate2 in Microsoft Excel 2007 Level 2 and 3

NEW HORIZONS

Waltham MA

Basics of Import and Export

EXIM ASSOCIATES

Nashua, NH

Microsoft Project – 2010 Purchased a license, viewed multiple tutorials and practiced on a 500+ line item Project Plan.

KEWILL (TRADEPOINT SYSTEMS) Chelmsford, MA 2005 – 2006

A prominent member of the International Trade community

Project Coordinator

· Updated the executive staff monthly with details of the largest client base in terms of utilization versus hours billed to-date
· $1million + in annual sales
· Aided in the development of customized phone scripts for market research, competitive benchmark, transaction and win/loss projects
· Facilitated package upgrades, long-term contract agreements, and additional program sales
· On-site Executive Briefings providing conclusion and recommendations
· Managed key accounts including AWI, Mercury Computer, Bayer Diagnostics, ZOLL Medical, JEOL USA, Merant and Carl Zeiss Inc.

OMEGA MANAGEMENT GROUP, Billerica, MA 2000 - 2005

A multi-million dollar firm offering Customer Relationship Management programs

Account Manager

· Coordinated post-sales activities for 26 accounts generating $1million + in annual sales
· Aided in the development of customized phone scripts for market research, competitive benchmark, transaction and win/loss projects
· Facilitated package upgrades, long-term contract agreements, and additional program sales
· On-site Executive Briefings providing conclusion and recommendations
· Managed key accounts including AWI, Mercury Computer, Bayer Diagnostics, ZOLL Medical, JEOL USA, Merant and Carl Zeiss Inc.

RANDSTAD N.A. STAFFING SERVICES INC., Peabody, MA 2000

A temporary employment agency

Assistant Credit Manager

· Consolidated branch Credit & Collection activities and transferred all operations to corporate headquarters in Atlanta GA
· Managed a staff of 5 employees and maintained departmental structure during centralization transition
· Streamlined collection activities for $25 million receivable portfolio within 6 months, aggressively resolving all cash-related issues
· Developed comprehensive spreadsheets in lieu of outdated green bar aging reports, dispersed amongst 5 collectors
· Created methods of DSO reduction by tracking weekly aging reports.
· Served as a liaison for escalating internal/external issues regarding final payment demand or third party collection representation

COMPAQ & DIGITAL EQUiPMENT CORPORATION, Littleton, MA 1984 - 2000

A $40 billion worldwide computer systems manufacturer

Senior Credit/Collections Analyst (1995 - 2000)

Post Sales Support Representative(1990 - 1995)

Senior Customer Administrator(1984 – 1990)

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Resume for Kelly Frazier

Mon, 05/06/2013 - 6:38pm | Kevin Willett

KELLY A. FRAZIER, CSP

18 Sandpiper Lane

Merrimack, New Hampshire 03054

Phone: (603) 320-8777 Email: kfrazier2001@hotmail.com

HUMAN RESOURCE GENERALIST

Strong cross-functional expertise in human resource development and operations management. Excellent organizational and interpersonal skills. Combines leadership success in:

Staff Training & Development
Workers Compensation/Benefits
Regulatory Reporting and Compliance
Record-Keeping Requirements
Prepare, process and distribute payroll
EEO,ADA, OSHA, FMLA Compliance
Strategic Business Planning
Human Resource Administration
Process/Procedure Standardization
Project & Time Management

CERTIFIED STAFFING SPECIALIST

PROFESSIONAL EXPERIENCE

Human Resource Generalist

iCAD, Inc., Nashua, NH (2012-2013)

Complete various complex ad hoc reports and projects
Utilize ADP PayExpert to input / update information, run reports, and assist with payroll
Oversee Medical and Dental Insurance, LTD, STD, Life, and 401(k) benefits plans
Address and solve employee’s atypical compensation, benefits, or company policy situations
Prepare and conduct new employee orientations
Oversee timely execution of Annual Performance Appraisals and Merit Increase program
Create a company involvement program to boost employee morale
Oversee company policy acknowledgment (whistle blower, code of conduct, and trading) and HR compliance (EEOC, immigration, minimum wage, and I-9s)
Evaluate and suggest new benefit changes to existing plans
Manage conflicts, open door concerns and provide organizational sensing to establish appropriate solutions
Design and deliver team building / employee morale programs
Manage the Employee Recognition program
Assist employees with using ADP HRB
Source and interview candidates for open positions
Create contracts, purchase orders, and job descriptions for temps, contractors, and consultants
Create and manage Years of Service Award project
Initiate transmittal’s for COBRA paperwork to be sent to individuals who end their participation in company benefits
Oversee the organization of company functions (Holiday parties, summer outing etc…)

Human Resources / Operations

Giorgio’s Ristorante Corp., Milford, NH (2012)

Responsible for all Human Resource functions & assist Owner in operations of the business end of restaurant.

Created Employee Handbook and planned Handbook rollout
Put in place a disciplinary step process
Conducted I-9 Audit, created new filing system and trained management on I-9’s
Created process for tracking expired ID documentation
Worked with ADP daily and Digital Dinning Time Keeping software
Updated training manuals for Servers, Bartenders, Host/Hostesses & Kitchen members
Updated Safety Summary form as well as set up Safety Committee Manual and meeting process
Put in place a more step by step workers compensation process
Updated all employment forms and state forms (First report of Injury, Accident report)
Created PTO program, a tracking system in Excel and set up the process in ADP
Created policies such as Social Media, Surveillance policy, step disciplinary polices and more

Director, Human Resources

Surpass, LLC, Bedford, NH (2008-2010)

Reported to Owner, provided strategic leadership, vision, and planning for over 150 personnel
Provided mentorship and support to first line managers on employee relation issues and polices
Exercised sensitivity and discretion in counseling managers and employees on a broad range of employee relations issues
Responded to questions regarding employment, general compensation , work/life programs, EEO, professional conduct, separation, workplace safety and employee issue resolution
Diffused and de-escalated emotionally charged conversations with customers, 100% resolutions
Coordinated with multiple departments (e.g. legal, security, business unit staff, etc.) on diverse and sensitive issues such as non-harassment, worked to resolve individual and/or systemic issues
Maximized Quality Management utilization through customer service metric reviews
Demonstrated exemplary ethical conduct that established an atmosphere of trust and support
Recognized performance through fair / honest merit evaluation and rewarded employees for innovation, risk-taking, excellent performance and exceptional efforts to satisfy both internal and external customers
Mentored staff to create a positive atmosphere of professionalism and support, provided honest and timely feedback to employees, addressed performance issues with directness and sensitivity
Developed and delivered employee-training programs to improve employee performance
Exercised administrative and editorial control of personnel performance reports and awards
Employee Handbook creation and rollout
Oversaw Payroll for 150 employees
Highly organized, proficient project management skills, excellent attention to detail, and superior time management skills

Business Manager, CSP

ARS Direct, Bedford, NH (2005-2008)

Provide first class service to clients and employees
Exceeded target goals with American Resource Staffing
Played an integral part of the expansion of AFC & ARS Direct
Coordinating all aspects of starting new offices, to include, recruiting, hiring, training, supervision, scheduling, overseeing the physical details and confirming all specifications were met
Display successful and enjoyable interaction with a variety of personalities and levels of management.
Attended Unemployment hearings, job fairs and held open houses
Managed all workers compensation claims from beginning to end
Traveled as part of the AFC team to Las Vegas to promote the grand opening of AFC
Continued education with ASA.

Senior Staffing Supervisor

Kelly Services, Nashua, NH (2003-2005)

Customer service and employee relations
All aspects of recruiting, screening, hiring, training and orientation
Problem resolution, counseling and building relationships
Discretion, diplomacy and independent judgment where necessary to accomplish multiple tasks simultaneously
Obtained CSP certificates offered by the American Staffing Association.

Senior Staffing Supervisor,

Agentry Staffing Services, Nashua, NH (1999-2003)

Recruit, coordinate and schedule staffing to meet client needs in response to requests for qualified applicants
Provide quotations and terms, resolve disputes and maintain customer relations
Process payroll and monitor accounts receivable
Provide assistance with new customer development activity
Significant contributions to branch growth in billable hours
Promoted twice

PROFESSIONAL DEVELOPMENT

Non Harassment
I-9 Compliance
CSP courses to renew CSP Certificate
Member, American Staffing Association
Personnel File Proper Documentation
Managing Effective Teams
OSHA 10 hour training course
ADP Training certificates in HRB

COMPUTER SKILLS

Microsoft Windows XP, Word, Excel (Pivot Tables), Power Point, Outlook, Outlook Express
Internet Recruiting, Monster, Career Builder, Craig’s List, Jobs in NH and more

ADP, Paychex Preview, Ultra Staff, Skill Match, Send Outs Pro, Rumba/AS4

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Utec is hiring

Sun, 05/05/2013 - 8:48am | Kevin Willett

May 2013

Dear Kevin,

UTEC is growing and we need your help! We have job openings in several departments, awaiting the perfect candidates. Visit our website for the full listing and check out our Facebook page for the latest updates. Please forward this message to anyone you think might be interested. Thank you for your continued support!

We are always interested in hearing from you - even if the type of position you're looking for is not currently listed. Please just send us a note (including resume) to jobs@utec-lowell.org.

Senior Director of Programs

The Senior Director of Programs provides strategic leadership by supervising all direct service programs for UTEC's proven-risk youth population. S/he is responsible for driving UTEC forward as an innovative outcomes-focused agency. The Senior Director of Programs supervises department heads in all program areas and an evaluation staff. The Senior Director is actively responsible for maintaining and further strengthening UTEC's high expectations around intentional culture-building.

Manager of Food Services Business Development

UTEC's food services program, FRESH Roots, has been in existence for 5 years and is now at the threshold of significant growth and expansion. If you're ready to have a job that combines your culinary expertise, management experience, social justice values, and creative entrepreneurial spirit -- all within an innovative youth organization, look no further!

Director of Evaluation

UTEC is looking for a committed professional dedicated to organizational learning and growth. This person will be responsible for the continued development of UTEC's evaluation processes. The Director will assume full responsibility to ensure that a consistent culture of reflection and learning exists throughout the agency.

Director of Finance

UTEC's Director of Finance will provide leadership to the overall management of UTEC's financial operations. The Director will be expected to provide big picture oversight and vision for UTEC's financial management procedures and systems. He/she will also be involved in providing assistance and recommendations to the financial development of UTEC's social enterprises.

IT Coordinator

We are looking for an experienced and energetic IT professional with a desire to work in a youth focused organization. The IT Coordinator will report to the Operations Manager and work closely with senior staff to meet the needs of each program. This position is ideal for an individual who is motivated by challenge and learning opportunities and has the desire to provide unmatched customer service.

Streetworker

A Streetworker's mission has two overall objectives: to develop a peacemaking process between those youth that are most often involved in street violence; and secondly, to connect those young people most overlooked to the services they may be in need of.

AmeriCorps Youth Empowerment Corps Members

We're seeking passionate, outgoing, and dedicated people who enjoy working with youth. Candidates should be able to commit to 47 weeks of service, from August 2013 to July 2014. Are you up for the challenge? It's your world, your chance to make it better!

Become a part of the UTEC Team!

Support UTEC!

THANK YOU!

"Right now everything is great, and it's all thanks to UTEC!"

Thanks for your support of youth in our community like Sarin, who recently graduated from our Workforce Development program. Congratulations, Sarin!

Kevin Willett's blog | Add new comment | Tags: director of evaluation, director of programs, finance job, help wanted, jobs, UTEC

Job Openings at Sylvester Electric in Dracut Ma

Thu, 05/02/2013 - 2:55am | Kevin Willett

Sylvester Electric in Dracut Ma is looking for a Service Dispatcher that knows Quick Books, Electrical Helpers and Licensed Electricians. Please email Nick@sylvesterelectric.com if you are interested.