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Faith M. Brosnan 978.430.5133
Summary Statement: Work closely with cross-functional teams to produce high quality work. Experience in Content Management System to optimize system and processes for best results. Coordinate with manufacturing and vendors to ensure deliverables are submitted on a timely basis.
Digital Asset Manager June ’15 – Apr. ‘16
SapientNitro, Boston, MA
• Prioritize Ram Digital Asset Management for Fiat-Chrysler, which includes organizing digital assets, gather and document metadata and usage rights info, follow art numbering guidelines
• Participate in project kick-offs and need to request, organize, and deliver final assets to Project Manager and/or Designer
• Manage digital assets and metadata delivery dates per the Chrysler VAM requirements
• Coordinate new/retouched digital assets through product review
• Ensure that final assets are product correct and approved
• Point person for Creatives (e.g. photo shoot decks, requests assets in EVE database)
Freelance Graphic Design & Production Jan. ‘14 – present
• Preflight files before sending deliverables to vendor
• Design eye-catching front covers for college textbooks
• Create simple illustrations for Spanish Grammar Tutorial
• Coordinate and design multimedia materials and ancillary covers
• Reformat book interiors
Associate Art Director Sept. ‘08 - Dec. ‘13
Cengage Learning, Boston, MA
• HM College Division was acquired by Cengage Learning on June ’08, and was promoted
to Associate Art Director
• Review remaining Houghton Mifflin cover mechanicals before sending files to printer
• Art directed following disciplines: Music, Course Technology, Developmental Reading and Writing
• 2012 winner in the 55th Annual New England Book Show for cover and interior designs
• Scheduled cover design kick-off meetings; invited Editors/Publishers, Content Project Manager and Manufacturing Coordinator to discuss upcoming titles
• Initiated hiring designers to create eye-catching cover and interior designs
• Maintain spreadsheet of the assigned disciplines ensuring all files from designers are submitted
• Close contact with the Content Project Manager ensuring all deliverables from designers are submitted to the vendor on a timely basis
Freelance Graphic Designer Dec. ‘05 - Sept ‘08
Houghton Mifflin, College Cover Design, Boston, MA
Cengage Learning (formerly Houghton Mifflin Harcourt, College Division)
• Design college textbook covers
• Review cover mechanicals before sending files to printer
• Coordinate and design all multimedia materials and ancillary covers
Cover Design Assistant Aug. ‘04 - Nov. ‘05
Houghton Mifflin, College Cover Design, Boston, MA
• Maintain spreadsheet containing all college textbook titles
• Liaison to designers and obtaining files in a timely manner to the vendor
• Manage all multimedia and ancillary materials
• Participate in weekly meeting with Design Director and Cover Design Manager to discuss
Bound Book Dates
Freelance Graphic Designer Apr. ‘04 - Aug. ‘04
Houghton Mifflin, Custom Publishing, Boston, MA
• Design custom covers for colleges and universities
• Reformatting interiors
Adobe Creative Suite: InDesign | Illustrator | Acrobat | Bridge | Photoshop
Microsoft Office: Word | Excel | Lync | PowerPoint | Outlook
Bachelor of Fine Arts, Design Rivier University, Nashua, NH
Associates Degree, Science Endicott College, Beverly, MA
Flowers are a traditional part of both joyous and somber occasions. Traditionally, the flowers at funerals bring a sense of peace and beauty to an otherwise sad occasion. Flowers play an integral role in weddings and often are the focal piece in a wedding’s design. Flowers can help reduce stress and alleviate anxiety. Flowers are often used to express gratitude and love to friends and family.
Whatever the reason or occassion, Maureen and her team at Blossoms Florist will make sure the flowers are always fresh, the designs tasteful, and the customer thrilled with the arrangement they receive.
Lowell, MA 978/852-2619 email@example.com
SUMMARY OF QUALIFICATIONS
Academic Entrepreneur and Professor with expertise in education technology, entrepreneurship, business management, international education, and specialty areas in Finance, Project Management, and Service Learning. Proven ability to create and deliver new programs, courses, and curriculum and hire, train, and supervise staff. Known for ability to build effective interdisciplinary relationships and software, engage the external community, and transform organizations.
EdwiseTech dba intellADAPT, Inc, ed-tech startup focused on adaptive learning Boston, MA
Vice President of Operations, Business Development, and Marketing 2015-present
Co-author company business plan and commercialization strategy for launching products.
Find and execute strategic partnership opportunities related to content, sales channels, marketing and technology.
Create and execute marketing, operations, and project plans.
Direct project funded by NSF to conduct Big Data analytics on student data from Physics course.
Build product roadmap strategy.
Lead business development efforts of K-12 and higher education customers, including providing demonstrations and training of instructors.
HARDY GALLAGHER ASSOCIATES CONSULTANTS Lowell, MA
Managing Director 2005-present
Led complex program for a vendor of New York State Education Department to create dashboards and functionality to personalize K-12 education.
Conduct Financial Management seminars for nonprofits through Greater Lowell Community Foundation.
Managed creation of portal specific to veterans under a contract with Massachusetts Technology Collaborative.
Designed fundraising programs, including grant writing, for historic building and community playground.
Reviewed grant applications for the National Science Foundation.
HARVARD UNIVERSITY EXTENSION SCHOOL Cambridge, MA
Adjunct Instructor 2015-present
Develop graduate-level Project Management course aligned with PMI global standards.
Deliver Project Management course in a blended format of live and asynchronous lectures and communications.
CONNECTEDU, INC., provider of K12-workforce software solutions (closed in 2014) Boston, MA
Senior Director, Project Management, Client Services 2012-2014
Directed complex multi-million dollar projects for collecting and analyzing education-related data.
Turned around struggling project and the relationship with key client.
Managed financial and human resource project budgets. Hired and managed vendors for project requirements.
Created professional development programs and provided direction in using global PMI best practices.
NAVITAS USA HOLDINGS Lowell, MA
Executive Director, Navitas at UMass Lowell office. Navitas is an Australian for-profit public company that entered the US market in 2010 specializing in recruiting and educating international students. 2010-2011
Started academic pathway programs for international undergraduate and graduate student in partnership between Navitas and UMass Lowell.
Developed courses; hired, trained and supervised faculty and staff.
Recruited and advised students. Made admissions decisions. Created and conducted orientation.
Developed policies and procedures in conjunction with Provost’s office at UML.
Created marketing plans and literature and web site content.
UNIVERSITY OF MASSACHUSETTS LOWELL, Manning School of Business Lowell, MA
Teach finance, MIS, business communication, general management, first year seminar and Honors courses.
Directed program to increase community engagement in the Lowell public schools for Vice Provost.
Design and deliver undergraduate and graduate courses in on-line, face-to-face, and blended formats.
Incorporate Service Learning projects into coursework to enhance student learning.
Created one master’s degree program and three new seminars in Continuing Studies Department.
Received highest student ratings for 5 semesters in 2 departments (finance and MIS)
Served on university-wide committees for Teaching with Technology and Honors Program Council.
Boston University Corporate Education Chelmsford, MA 2002-2010
NORTHEASTERN UNIVERSITY Boston, MA 2011-2013
MERRIMACK COLLEGE North Andover, MA 2005-2016
Adjunct Instructor and Consultant
Developed and taught various courses to graduate and undergraduate students, including international students.
Designed and delivered undergraduate and graduate courses in on-line, face-to-face, and blended formats.
Designed new academic programs and created service learning projects.
Courses taught: Project Management, MIS, First-Year Experience, various PM seminars aligned with the PMI Project Management Professional certificate program standards.
Teach Business Communication and Finance for Non-Financial Professionals with my own curriculum.
NAVIPATH, INC., a start-up subsidiary of CMGI (closed in 2001) Andover, MA
Director of Product Development for Web and Dial-Up Services 2000-2001
Directed team of 25 program managers and developers in creating and maintaining custom e-commerce products. Products included registration, billing, self-care, reporting, and data-exchange functionality.
Assisted Product Marketing department in defining requirements to improve functionality and increase feature set.
Recruited staff and designed reorganization plan. Developed training plans for entire staff in division (80) and created/implemented employee recognition and appreciation programs.
Prepared presentations to potential investors.
COMPAQ COMPUTER CORPORATION Littleton, MA
Worldwide Systems Program Manager of Real Estate and Operating Services 1998-2000
Designed and managed program for the capture, integration and reporting of real estate data worldwide. Program included 8 applications, including SAP, a data warehouse and PeopleSoft. Performed Business Analysis, Project and Product Management, Training and Support.
DIGITAL EQUIPMENT CORPORATION (acquired by Compaq in 1998) Maynard, MA
Program/Product/Project Manager of Real Estate Division 1991-1998
Managed $1 M annual budget to lead team effort to develop an integrated set of 5 software products, including a data warehouse. Products enabled the company to drastically lower operating expenses and facilitated merger activities for the Corporation.
Re-engineered the business in order to develop data and operating standards, improve productivity and streamline operations. Produced worldwide data standards, procedures and reporting manual.
Developed user requirements, approved technical specs, approved screen and report designs, developed test plans, conducted testing, conducted training and compiled documentation.
Worked with cross-functional teams (HR, IT, Finance) to ensure proper integration of business operations, controls and systems.
Recognized with five annual outstanding performance awards (in 10 years).
Corporate Real Estate Negotiator 1988-1991
Managed portfolio of approximately 100 leased sites.
Trained US Real Estate Administrators in standards, policies and information systems.
UNIVERSITY OF MASSACHUSETTS AT LOWELL Lowell, MA
Doctor of Education in Leadership in Schooling. Focus on Higher Education, Finance and MIS. Dissertation: A Qualitative Research Study of Service Learning in Three Undergraduate Business Courses.
PROJECT MANAGEMENT INSTITUTE Newtown Square, PA
Project Management Professional certification (PMP)
MIT SLOAN SCHOOL OF MANAGEMENT Cambridge, MA
Master's Degree in Management (MBA), completed 1 semester early. Finance Concentration.
SIMMONS COLLEGE Boston, MA
Bachelor's Degree, With Distinction, completed in 3 years. Concentration in Finance and Business Management.
NONPROFIT, COMMUNITY, BOARD, and PROFESSIONAL AFFILIATIONS
FAITH HoME CHARITABLE TRUST: Board Member and Treasurer 2014-present
Distribute trust income to programs that benefit children in Greater Lowell
Approve investment strategy for endowment
Educate board on good governance practices and lead subcommittee to update bylaws
Greater Lowell Community Foundation: Philanthropist 1985-present
Created several endowments for different purposes on behalf of individuals, schools, and nonprofits
Create and teach seminars to nonprofits related to financial management
Friends of Lowell High School, Inc.: President 2008-2011, Director 2006-2008. 2001-2011
This organization is completely staffed by volunteers to support 3500-student Lowell (public) High School and raising $180,000 for scholarships annually.
Led organization through strategic repositioning, board restructuring, and bylaws revision
Implemented key management initiatives resulting in new membership growth of 400% and higher participation of members in day-to-day operations
Drove closer relationships with school administrators, parents, and school committee
Lowell High School Scholarship Committee: Chairperson 2008-2010
Chaired Steering Committee to overhaul process and application
Member of selection committee to choose recipients of scholarships
Clerk of the Corporation; Served on Strategic, Human Resources, Bylaws, and other committees; Chaired Finance and Branch Committees.
1st woman director in bank’s130-year history
Led several initiatives to expand product set and improve operations. Bank grew from $80M to $120M
Served on CEO and VP Search Committees
Chaired committee to find merger partner; bank was sold in 2009 and is now known as Sage Bank
YMCA of Greater Lowell: Boards of Directors and Trustees. President, 1997-1999. 1990-1999
HR, Bylaws and Fundraising Committees
1st woman president in organization’s 120-year history
On Board of Trustees, selected investment manager and designed program to resolve financial crisis
On Executive Board, served on search committee to hire CEO
Refinanced balloon payment of mortgage
Served on strategic planning committee to investigate merging with 2 other Ys
Co-chaired annual fundraising campaign and served as team leader for 7 years; campaign grew from $70,000 to $120,000
Drove expansion of before/after school program with locations at specific schools
Academy of Business Education, Member 2004-present
Project Management Institute, Member 2000-present
various community projects: Lead Organizer 1994-present
Have raised $300,000 to-date mostly via grants for historical restoration and other projects
Served on committee to select new superintendent of Lowell Public Schools 2015 (appointed by the School Committee)
Led parent initiative to improve rigor of middle school math instruction
List of Publications ARE available upon request.
As public insurance adjusters, Marc Lancaric and his team, are independent from any insurance company and only represent property owners & renters. You will never pay us any fee up front for consultation from a public insurance adjuster. We are paid when we collect money for you. Simply said; We get paid when you get paid.
At Global Patriot Adjusters, our company has a guiding principle that pervades everything we do. We seek to not only provide you a service as public insurance adjusters, but to be a true partner in bringing about every dollar that is deserved on any insurance claim. We find success by taking special care and accountability fore each of our client’s claims and by doing what is necessary to bring our client’s claims to settlement.We are determined to assist in maximizing fair settlement in each claim processed by Global Patriot Adjusters, LLC. As public adjusters we work for you, the policyholder, exclusively.
Contact us for a free no obligation consultation or for advice on how to proceed
Lisa Ouellet is an Intuitive Psychic Medium, Spiritual Life Coach, Certified Reiki Master & Magnified Healer. She has made it her life’s goal to share her spiritual gifts. From a young age, Lisa showed signs of psychic ability. She believed she was merely a “good guesser” before realizing she, in fact, had a gift. She began reading cards in high school, and as she got older, she took energy classes. Her spiritual gifts and intuition blossomed under her newfound knowledge and abilities. Although she was raised Catholic, Lisa considers herself a spiritualist and remains extremely connected to a Higher Power and Angels.
For over a decade, Lisa has given individual private readings and is currently coaching clients and teaching classes to help them follow their intuition. Lisa has trained with many gifted teachers and has a very compassionate nature and uses fun and informative teaching methods. Lisa uses her own intuition and the assistance of her personal guides and the guides of her clients to ensure that their questions are answered. She then uses Angel Cards for confirmation of these findings. Lisa is very spiritual and has only the best interests of her clients at heart. She gladly welcomes questions during sessions.
Check her out on YouTube at https://www.youtube.com/channel/UCCxrq6cHY-xYHa290KlRmOQ
Lowell Working Cities Initiative
Job Posting: Initiative Director
Posting: July 18, 2016
Deadline: August 12, 2016
Job Title: Working Cities Initiative Director
Reports to: : Both Co-Chairs of the Working Cities Executive Board (The City of Lowell and the Coalition for a Better Acre) with the Executive Director of the Coalition for a Better Acre (CBA) having responsibility for “day-to-day” supervision and direction.
Salary: $60,000 - $ 65,000 depending upon experience and qualifications.
The City of Lowell’s Working Cities Initiative represents a collaborative effort among its 13 community partners to direct community resources to the residents of the Acre neighborhood in a more effective and efficient manner. This collaborative effort will enable Acre residents to improve their educational, economic and inclusionary situation to become self-sufficient. Reporting to the Co-Chairs and under the direct supervision of the CBA Executive Director, the Initiative Director will work with the Executive Board to implement this project. The WCC Executive Board has embraced system change and collaborative leadership as the principal pillars to improve the quality of life in the Acre neighborhood. Our “long view” goals for the neighborhood include increased education and employment and the reduction of cultural barriers for a more self-sufficient community.
This is a three-year grant funded position.
Essential Duties and Responsibilities
The Initiative Director reports directly to the Co-Chairs and Executive Board in the performance of their duties. In addition, the Initiative Director provides support to the School Readiness, Economic Development, and Language and Inclusion working groups and maintains ongoing contact with the Advisory Board, Institutional Leaders, and Donors. In order to fulfill these responsibilities, the Initiative Director will perform these essential duties:
o Oversee and manage the Working Cities Initiative program to include the following:
o Develop a strategic plan with neighborhood stakeholders and a first year action plan defining City, CBA and stakeholder responsibilities in implementing the strategic plan goals.
o Assist in the preparation of financial documents and budgets for the Working Cities Initiative program
o Work closely with the Co-Chairs and the Executive Board to implement the outlined work program, with active input from the Advisory Board.
o Establish meetings for the Working Groups and reach out to the Institutional leaders and Donors to support the program.
o Provide training support for the board members, as well as the Working Cities Initiative staff.
o Schedule ongoing workshops and community meetings to ensure communication with the Acre residents.
o Manage street team staff and interns.
o Implement first year work plan and create work plans for the future years.
o Oversee evaluation process and submit required reports to the funding sources.
o Provide progress reports to the Co-Chairs, Executive Board, Advisory Board and Federal Reserve Bank of Boston
o Encourage the active involvement of Acre residents in the implementation of the program
o Identify and assist in securing additional funds to support the program initiatives outlined in the annual work plans
o Develop new relationships with Acre businesses and other nonprofit partners.
o Additional duties as assigned.
Bachelor’s Degree and direct relevant experience required; Master’s Degree preferred.
Bilingual candidate preferred with intercultural background.
Past success in managing community projects in an urban environment.
Outstanding communication and interpersonal skills, including excellent writing skills.
Demonstrated ability to work in a diverse environment and interact with people with different backgrounds: youth and seniors, public housing tenants, racial and ethnic minorities, public officials, etc..
Proven ability to work efficiently and flexibly with a good sense of humor.
Ability to work with public, nonprofit, business and community representatives with an interest in developing the Acre neighborhood.
Self-disciplined, well-organized and able to follow through quickly.
Creative and able to identify and initiate opportunities for system change.
Proficient technology skills, including Word, Excel, Access and PowerPoint.
Proficient social media skills, including Facebook, Twitter and Snapchat.
Interested applicants may apply by submitting a resume and cover letter to WORKING CITIES INITIATIVE, c/o Ms. Pamela Miller, Office Manager, Coalition for a Better Acre, 517 Moody Street, Floor 3, Lowell, MA 01854-4014. Telephone inquiries: 978 452-7523.
Online submissions may be sent to: firstname.lastname@example.org .
The Working Cities Initiative is committed to non-discrimination and equal opportunity in employment.
87 Stuart Ave email@example.com
Customer Service Specialist
A highly professional Customer Service/Office Support professional. A proven record of providing friendly and enthusiastic service to customers and colleagues. Fully proficient in an office environment. Capable of handling multiple roles and completing tasks while presenting a professional demeanor. Eager to take on new challenges and new roles.
Customer & Personal Service
Clerical & Office Support
Documentation & Record Keeping
Financial Reports & A/R
Customer Service Rep, Albert H Notini, Lowell, MA 1995 – 2015
Conferred with customers by telephone or in person to provide information about products or services. Recommended products to customers, based on customers’ needs and interests.
Received and entered orders, canceled accounts, or obtain details of complaints from customers. Accurately recorded information into database.
Followed-up on problem accounts, ensured appropriate changes were made and resolved any outstanding issues.
Conducted Accounts Receivable tasks as required.
Prepared daily collection, post payment transactions, reported and coordinated daily bank deposits.
Organized work to be accomplished by gathering and sorting documents and related information
Operated a busy multi-line phone system. Answered questions from customer are directed incoming calls to appropriate individual.
High School Diploma, Lowell High School, Lowell, MA
Certified Microsoft Office Specialist-Lare Institute, Andover,MA.