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Resume for Cheryl Crosby

Cheryl Crosby

(978) 758-5828    [email protected]

 www.linkedin.com/in/cacrosby  

Data Analysis | Project Management | Quality Assurance

 

Performance Profile

 

Data Analyst with experience working with global teams and driving process efficiencies from project implementation through closure. Demonstrated accomplishments in achieving project objectives within budget. Able to resolve operational challenges through dynamic and motivational solutions. Strength in evaluating business needs to develop system requirements. Instrumental in creating and executing test plans, ensuring system updates meet requirements.  Customer service-focused with a strong interest in data integrity.

 

 

Training and Applied Skills

 

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SQL

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Oracle SQL Developer

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Project Management

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MS Products: Access, Excel, PowerPoint, Project, Word

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Strong communicator

 

 

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Oracle ERP

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Strong organizations skill

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Reporting

 

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Salesforce

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SharePoint

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Self-motivated

 

Professional Experience

 

Imprivata, Lexington, MA

 

Business Analyst (2017)

Managed data integration project in SaaS environment, including scope and resourcing requirements.

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Managed client contract data for 200+ customers, analyzing financial data from CRM systems with Excel and Access, providing feedback on budget feasibility for clients.

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Ensured data integrity, maintaining product pivot tables.

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Set rules/logic and built data sets for integration of assets and entitlements data into Salesforce.

 

PAREXEL International, Billerica, MA                                                                                                                                           2002 – 2017

Lead Data Analyst, Site Intelligence Leader (2016 – 2017)

Managed project scope, including staff requirements and resourcing. Implemented database changes utilizing SQL and Access. Managed data transfer from Inform electronic data capture (EDC) system to site intelligence system.

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Initiated new data structure for center data, enabling staff to more efficiently link thousands of data records in Inform and reinforce enterprise information management.

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Managed data cleaning project of metadata in Inform, analyzing data and troubleshooting potential issues, meeting quality control standards of relational database.

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Wrote system requirements specifications and user guide documents, ensuring a better understanding of systems by staff.

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Analyzed system performance data, and key performance indicators (KPI), providing upper management with weekly reports based on metrics.

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Analyzed site trends and recommended process changes, improving site outcome and streamlining data entry processes.

Systems Analyst, Technical Logistics Leader (2013 – 2016)

Managed materials tracking system, completing user requests and ensuring integrity of the data transfer between global systems. Advised logistics staff on completion of system requirements.

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Managed internal system migration from initiation to completion of more than 6,000 materials utilizing Excel scripts, safeguarding data integrity. Achieved multiple awards from management.

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As Subject Matter Expert (SME), led global teams for North America and Latin America, implementing data changes for worldwide materials tracking system, completing systems integration and ensuring database quality standards were met.

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Monitored nightly data batch runs of data from Inform EDC system, supporting data integrity by troubleshooting issues, making changes to database, and re-running batches in global system as required.

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Supported setup of Oracle database and project parameters, ensuring operational efficiencies were integrated.

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Monitored budget for technical systems, ensuring client projects met fiscal requirements.

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Designed and administered training for logistics team data transfers, improving staff understanding of system functionality.

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Developed ad-hoc reports for data management systems, enabling clients to make full use of their data which was previously not analyzed.

Senior Clinical Supply Specialist (2011 – 2013)

Analyzed clinical material trends and forecasted drug supply for 30+ studies, meeting inventory requirements of hundreds of international sites.

§ 

Developed a weekly executive budget summary report for management team, monitoring shipments and materials. Improved on-time shipments by 20% within one year and improved budgeting performance by 30% year over year.

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Analyzed clinical data, ensuring database changes were completed accurately and data integrity maintained.

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Managed client budgets and approved third-party invoices.

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Led weekly client meetings, including managing scheduling and writing/distributing meeting minutes.

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Maintained site address data in warehouse management system (WMS), ensuring accuracy of data dictionaries.

Quality Assurance Technical Analyst (2009 – 2011)

Responsible for ensuring system stability. Monitored security processes, reviewed data logs, and created user accounts.

§ 

Managed client change requests, utilizing Access scripts for database updates.

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Led weekly client calls, including managing scheduling and writing/distributing meeting minutes.

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Developed technical project specification documents, maintaining documentation library.

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Provided training to colleagues for new applications and technical processes.

 

Previous Experience

 

Harte-Hanks, Billerica, MA                                                                                                                                                                                      

Database Analyst                                                            

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Managed client relational databases for retail clients, ensuring accuracy and minimal downtime.

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Compiled product and pricing metrics, and utilizing Crystal Reports wrote ad-hoc reports for upper management, providing monthly QA documents to clients.

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Utilized Unix scripts for UAT, minimizing data rework and assuring system updates were completed to specification.

 

 

Education

 

Master of Science, Informatics & Management, University of Massachusetts, Lowell, MA

 

Bachelor of Science, Information Systems, University of Massachusetts, Lowell, MA

Resume for Douglas Drake

                                                                                                              Phone: (978) 856-7048

www.linkedin.com/in/douglas-drake

 

Douglas F. Drake Jr.                                                                                    [email protected]

SUMMARY

Self-directed Accounts Receivable Manager. I have owned two businesses and have a proven history of successful collections, financial, and staff management. I ask the “tough questions” and get results. I build trust-based relationships consistently resulting in lower than average industry DSO.

 

SKILLS


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Time Management

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Situation Analysis

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Problem Resolution

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Leadership

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Communication

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Training

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Credit Review

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Team Building

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Relationship Management

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Negotiations

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Forecasting

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Contract Review

Ø 

Cash Reconciliation

Ø 

EFT

Ø 

Lockbox

Ø 

Action Planning

Ø 

Discreet


 

HIGHLIGHTS

¾ 

Reduced Days Sales Outstanding (DSO) by 35% from 108 to 70 days over an 18-month period through implementation of processes. Trained staff in collections procedures.

¾ 

Processed payments of $150 MM annual sales for approximately 1200 clients.

¾ 

Collected receivables of $13 MM/month. Communicated with clients to reconcile disputed items, short pays, open invoices and aged balances through timely communication.   Recorded efforts for future reference. Researched, validated, and applied undocumented client payments.

¾ 

Created flow charts and collections research procedures to direct payment application process which reduced research time and promoted process efficiencies. Ongoing in use.

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Orchestrated twice yearly Blood Drive for 14 years

 

Professional EXPERIENCE

Haley & Aldrich, Inc., Burlington, MA                                                                                       2001-2017

Accounts Receivable Manager (2007 - 2017)

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Forecasted cash flow, reported to Controller and Chief Financial Officer.

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Interacted directly with Project Managers to resolve discrepancies. Processed PM approved adjustments and write-offs.  Negotiated payment plans for past due accounts.

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Escalated past due clients to senior management, interfaced with collection agencies.

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Partnered with legal department in bankruptcy cases. Liaison with finance and billing teams.

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Prepared weekly collections/invoicing summary report for accounting and management teams.

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Managed internal stakeholder and external client relationships.

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Developed and enforced internal control procedures thereby creating process consistency.

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Assisted with monthly close and annual audit processes.

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Versed in Microsoft Office including Excel, Word, and Outlook.

 

Senior Project Accountant  (2001-2006)                                                                                       

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Produced monthly invoices for 25 PM’s. Reviewed and analyzed unbilled charges. Verified allowable charges, discussed and removed unauthorized charges, posted invoices, and distributed to clients. Corresponded with clients as necessary.

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Trained Project Managers in utilization of Financial Management System, ES2.

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Reviewed project contracts ensuring compliance with invoicing requirements.

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Skilled in Time & Material and Cost Plus Fixed Fee invoicing formats.

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Invoiced various entities including State, Federal, and Municipal clients as well as public companies, private corporations, and educational institutions.

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Collated invoice backup in the form of receipts, timesheets, or other required documentation.

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Maintained project files, following appropriate ISO 9001 document control standards.

 

Douglas F. Drake Jr.                                                                                    [email protected]

 

cLIENT REFERENCES

“As the Accounting Manager in an architectural company, I had to reconcile our accounts with consultants, one of which was Haley and Aldrich, where my primary contact was Douglas Drake.  Many of those reconciliations were far from simple, but Doug was always professional in his approach, responding promptly, patient and thorough in details.  Our communication was by phone and email, exchanging information and documentation.  I enjoyed these business relations with Doug through a number of years and based on my experience I would recommend him to others.”

Arkady Sigal, Accounting Manager at Perry Dean Rogers & Partners: Architects

 

“I have known and worked with Douglas Drake for about 16 years.  Doug was my main contact for solving problems with cash receipts, payment issues, and client credit issues as well as many other tasks.  Doug was always responsive and very knowledgeable about every aspect of his job.  Doug was also great about anticipating the next step as problems came up and provided information to respond in advance which saved us time and money.  Basically, Doug went above and beyond his job description to provide information and services that kept me informed and ahead of potential risk.  Doug was a key employee at Haley & Aldrich and is great to work with.”
             Bonnie M. MacLeod, Project Accounting Manager at Haley & Aldrich, Inc.

 

 

PREVIOUS EMPLOYERS

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Chelmsford Community Education – Culinary Instructor

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Sodexho Management Services – Corporate Dining, Food Service General Manager

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Marriott Hotels – Line Cook

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Deli Doctor – Owner/Manager

EDUCATION

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Associate of Science, Culinary Arts, Johnson & Wales University

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Bachelor of Arts, Psychology, Salem State University

CERTIFICATIONS

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Notary Public

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Commercial Collections Specialist, National Association of Credit Managers, 2011

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Heartsaver/Chokesaver, 2016

 

PROFESSIONAL ASSOCIATIONS

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National Association of Credit Managers

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BCI/NACMNE

 

AWARDS/ACHIEVEMENTS

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Eagle Scout

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Designed, implemented, and continue to execute annual bread baking fundraiser that produces 2500 loaves of from scratch loaves.

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“Heroes of Everyday Life” Award

                                                                                                                                                             COMMUNITY SERVICE

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Assistant Scoutmaster to a Boy Scout Troop

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Volunteer Chef at a local soup kitchen

 

 

Business Development/Marketing/Account Executive/Manager Position

Company Name Lighthouse Title & Closing Services, LLC Company Location Manchester, New Hampshire 

Job description

Responsibilities

·        

Establish productive, professional relationships with key personnel in assigned customer accounts

·        

Coordinate the involvement of company personnel in order to meet account performance objectives and customers' expectations

·        

Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

·        

Proactively assess customer needs on an ongoing basis

Qualifications

·        

Bachelor's degree or equivalent work experience

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2+ years of B2B Sales experience in a mortgage environment

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Previous experience working in the Mortgage Title arena at any capacity. Must understand the complexities of Title

·        

Knowledge or experience working with sales management systems or software

 

Need to have a thorough understanding and experience in:

·        

Strategic customer account plans

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Ability to meet assigned company expectations to achieve profitability

·        

Knowledge to achieve strategic customer objectives

·        

Thorough understanding of Title sales a plus

Preferred Skills

·        

Exceed assigned sales quota

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Ability to finalize a Business and Sales Plan with new business contacts

·        

Consistently make ten phone or on-site appointments on a weekly basis

Submit resumes confidentially to Matthew Braucher

[email protected]

Fleischer Law Solutions February News

 

 

 

 

Money is a leading cause of stress in a marriage. This is also true for divorce.

 

Money and financial holdings such as property and stock portfolios and the distribution of who gets what, how much, and how often is just as emotional as custody issues.

 

Before you consult with a divorce attorney, or even before you toss your hands up in frustration and “throw the @#$ out,” take a moment and follow your money with my 3 Financial Steps to Prepare for Your Divorce listed below.

 

Warm Regards,

Robin Fleischer Esq.

Fleischer Law Solutions, PLLC

 

 

 

3 Financial Steps You Must Take to Prepare for Your Divorce

 

 

Open Your Own Bank Account

 

No matter who decides to file for divorce, you are going to need money for legal fees, court costs, and living expense. It is a good idea to have an emergency fund available that will cover some of these costs. Once the divorce complaint and summons are served, there is something called an automatic restraining order on all assets. It’s just as alarming as it sounds and can tie your assets and ability to care for yourself into knots. It means that no money can be transferred, nor can property, stocks, or bonds be sold without express permission of the other party.

 

If you aren’t on speaking terms with your spouse prior to filing for divorce, you can imagine how difficult a financial transaction can become once a divorce is filed. It can also be expensive if you are reduced to communicating through lawyers. The good news is you are allowed to use the money for legal fees and for usual running of a business and living expenses.

 

If you don’t have your own bank account, I suggest opening up an account in a separate bank from where your joint account is held. 

Do not fall into the trap of putting cash in a safe deposit box. First, it is now illegal to keep cash in those boxes and secondly, any safe deposit box and its contents have to be disclosed to your spouse during the information gathering process of the divorce.

 

Check Your Credit Report

 

Check your credit report. If you have joint accounts, what your spouse does is going to affect you. If he or she has been secretly running up debt, a lower credit score will give you a hint. CreditKarma.com will provide you free credit reports from Equifax and TransUnion.  

 

Gather Your Financial Documents 

 

You need to conduct a financial analysis of what you both own. Once your divorce is filed, both parties will be required by law to complete a financial statement and exchange bank account statements, tax returns, retirement account statements, W-2 statements and any loan applications that have been completed prior to the filing of the divorce. 

 

The more information you have when you do meet with your attorney, the better prepared you both will be to negotiate a financial settlement.

 

If you suspect your spouse has been hiding assets or spending money secretly on purchases that have nothing to with the marriage, now is the time to become a detective. Keep an eye on credit account statements and bank balances. Look at your past tax returns.

 

Your marriage is a legal and binding contract, and like a company that does business with vendors and customers, there are financial rules, obligations, and safeguards to protect everyone – especially minor children. Treat your financial life as a business. Take out the emotion and be prepared to negotiate the deal that will lead to a new life of happiness.

 

Please visit my Facebook page where I post relevant articles concerning all issues of divorce and family law. 

 

Fleischer Law Solutions has a network of divorce professionals whom we work with to prepare and protect our clients throughout the entire divorce process.

 

Call Fleischer Law Solutions today and book a consultation to discuss how we can help you obtain the best solution to your legal problem.

 

About Atty. Robin Fleischer

 

Providing Client-Centered Representation

for all your Divorce, Family, and Personal Legal Issues

 

Attorney Fleischer is a respected family law attorney who is known for her integrity, honesty and creativity in finding solutions to some of the most emotional and tough legal issues.

 

She has dedicated her career to helping people going through the emotional roller coaster of divorce and other family law problems.

 

She understands that people experiencing a divorce, child custody or other family legal matter need an advocate who is compassionate, understanding and responsive to their needs. When relationships fail, the effects cascade into all areas of a persons’ life.

 

Attorney Fleischer earned a BA in Education from Framingham State University in 1981. She graduated the Massachusetts School of Law in 2012 and was admitted to the Massachusetts Bar the same year. She has worked in the legal industry for over twenty years, first as a paralegal in her father’s law practice and now as a solo practitioner in her own law firm.

Learn more

 

 

 

If you or someone you know needs a conversation about divorce, please have them call Atty. Robin Fleischer

 

 

 

 

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Resume for Mark Amerson

Mark P. Amerson

409 Aiken Ave. Dracut Mass. 01826 (617) 413-9869 [email protected]

 

Seeking a position as a Sales Representative with the opportunity to grow into Management, utilizing my skill to make a positive impact in the sales industry.

 

SUMMARY OF QUALIFICATIONS:

Experienced and successful sales representative actively seeking Sales Representative position, where my proven ability to develop a pipeline with excellent customer skills, will be of value.

 

SKILLS AND CERTIFICATIONS:

      

Massachusetts and New Hampshire Insurance License

      

Master Certification, Vehicles

      

Familiar with multiple languages / Self Starter / Motivated / Energetic

      

Computer Proficiency: CRM, Salesforce, Microsoft Word, Excel and PowerPoint

      

Proficiency in  cold calling  to develop new clients

      

Proficiency in conducting business to business development of a pipeline

  

 PROFESSIONAL SALES EXPERIENCE

  

 BENEFITS ADVISOR                AFLAC      DANVERS, MASS                       2016-Present

      

Develop individualized portfolios within companies to address specific needs of employees and families

      

Effectively conduct sales presentations to CEO's and upper management 

      

Successfully networking with companies and organizations to build a larger client pipeline; developed $55,000 in revenue within 3 months

SALES CONSULTANT                TOYOTA OF PORTSMOUTH                     2014-2016

      

Master Certification for Toyota products

      

Achieved volume and gross sales

      

Developed new clientele and maintained existing customers/cold calling potential clients

      

Developed  referrals for new and used cars/assisted in financing

      

Facilitated customer relations with insurance agencies / CRM

SALES CONSULTANT      HAMPTON AND DANVERS FORD/HYUNDAI    2009-2014

      

Successfully executed the highest volume of sales for 2009-2014

      

Maintained large and loyal customer base and assisted in financing

      

Assistant to Sales Manager for all new sales consultants / CRM / Sales Force

      

Master Certification for Ford and Hyundai products and locations

      

Developed new clientele and maintained existing customers/cold calling potential clients

 

EDUCATION:

UNIVERISTY OF  MASSACHUSETTS  BOSTON  MA

                                                                                        

      

    Bachelor of Science in Business Administration and Marketing

Meet Carol Brigham of Carol Brigham Photography

carol

Carol Brigham Photography is about casual and candid lifestyle portraiture. For Carol, photography is her passion. In her own words: "As I have moved through the various stages of my life, change has been a constant but one thing that was never changed and never will is my love of photography.  Capturing those special moments in life in pictures is both amazing and very gratifying. Thanks to my education at Hallmark Institute of Photography, I am truly blessed to be able to pursue my passion professionally and to share in life's memories with my friends and clients."

Located in Chelmsford, MA, Carol specializes in: 

  • Professional Head-shots 
  • Senior Portraits & Families
  • Maternity, Newborn  & Children
  • Engagement,Weddings & Events
  • Lifestyle Photo Shoots
  • Real Estate & Architecture 

Carol is  Member of Professional Photographers Association of American (PPA)

Member of Professional Photographers Association of Massachusetts (PPAM)
 
Contact Carol : Phone:978-430-8954 | Email: [email protected]
 
 

Resume for Bill Purnell

Bill Purnell

 (508) 498-8688 

[email protected]

www.linkedin.com/in/billpurnell

 

SUMMARY

Enrollment management professional with extensive marketing and communications experience.  Demonstrated ability in admissions, recruitment, enrollment, and sales.  Increased inquiries & applications by more than 20% in every place I have worked.  A creative problem solver who knows how to effectively streamline processes, increase awareness and improve conversion through effective communications. 

 

EXPERIENCE

Director of Graduate & Continuing Education Recruitment & Enrollment – Anna Maria College                                                                                                                                                    2015- 12/2017

Developed a new comprehensive enrollment plan which included giving the programs greater exposure through better messaging and follow up communication.      

  • Increased inquiries by more than 200% and fall applications by 90% and fall new student enrollment by 88%

·         

Redesigned the admissions website to provide a more effective user experience including using whiteboard videos to explain benefits to the audience.  Faculty and student quotes were added to give context and vision to the programs and videos to show prospective students the path to success from newly enrolled students to alumni success stories. 

·         

Added a new enrollment management system giving the college its first CRM and the ability to automate communications to prospective students.

·         

Reached out to build strategic partners through the Worcester Regional Chamber of Commerce and did presentations at local businesses to begin to create pipelines for enrollment.

·         

Developed a grad ambassador program to help with personalized recruitment, enhancing our ability to connect and helping to develop social media content to begin inbound marketing.

·         

Increased exposure through online portals, virtual and traditional grad fairs, digital media marketing (including geofencing and retargeting), social media marketing, paid search through online testing services and on and off campus admissions events.   

 

Director of Marketing and Communications - Alexanderiathegreat.com                       2011- 2015

Designed and developed organization’s marketing strategies including all communications and public relations activities including all social media.

  • The artist has appeared on The Today Show & America’s Got Talent (NBC), The CBS Evening News (CBS), Fox & Friends (Fox News Channel), Redesign Your Brain (ABC Australia), (ABC & PBS Boston) The Boston Globe, Boston Herald and over 300 news stations across the country.

·         

Created and maintain the website, all social media content and public relations.

·         

Manage the act including all scripting, design, and negotiations for any shows or projects. 

 

Associate Director Alumni Admissions – Northeastern University                                  2006-2011

Directed alumni admissions and improved alumni engagement and participation.   Led a group of 10 alumni area coordinators and over 1700 alumni volunteers who covered admissions events (college fairs and receptions) both domestically and internationally.

  • Increased membership by 125% (added 1000 new members) and participation by 200%.  

Alumni Recruiting:

·         

Developed the volunteer recruitment plan to maximize event coverage at college fairs and all other events both domestically and internationally. Organized over 500 events a year.   

·         

Created a volunteer portal which automated volunteer registration and scheduling.  The process gave accountability with event materials delivery and training.  

·         

Developed and implemented a special interest recruiting program to counsel and assist children of alumni and applicants of interest to the Development Office in the admissions process.

·         

Handled all legacy admissions interviews and presented those applications to the committee, recommendations for admission. 

 

Associate Dean for Graduate Recruitment – Northeastern University                           2003-2006

Worked with individual graduate colleges to implement policies and procedures to increase inquiries and applications at the graduate level.

  • Increased inquiries by 25% and applications by 20%.

·         

Streamlined inquiry & application process by creating a central database which improved response time to inquiries and better service to applicants.

·         

Redesigned college websites adding a central portal for the graduate programs and increased web presence through SEO to increase visibility in paid and organic searches. 

·         

Added innovative search tools to improve the ability to find programs, faculty & their research.

Director of Graduate Admissions – Northeastern University                                           1997-2003

Managed admissions and recruitment for Bouve College of Health Sciences.  

  • Increased applications 20%, decreased acceptance rate by more than 10%, increased average GRE scores by 40 points and GPAs by 10 points. 

·         

Directed marketing for programs, including all advertisement, publications, web, e-marketing, direct mail, and promotional events, such as graduate fairs and open houses (both in-person and virtual).

o  

Four consecutive years of growth in new students and led all graduate schools in new students.

o  

2001-2003 led all graduate schools in total students enrolled & quarter hours taken.

·         

Redesigned admissions database to improve tracking of new students & statistical reports.

·         

Analyzed credit hours generated by programs to assist in making budgetary decisions.

·         

Budgeted and coordinated awards of assistantships and minority fellowships.  Leveraged awards to meet or exceed enrollment goals and improve recruiting of high quality and culturally diverse students.

 

EDUCATION

Northeastern University, Boston, MA

Master of Science in College Student Development and Counseling

 

Bachelor of Science in Business Administration majoring in Management & Human Resource Management 

 

Meet Brandon Jusczak of Jusczak Electric, LLC

brando

Founded in 2006 by Brandon Jusczak, Jusczak Electric LLC has held a reputation of maintaining quality workmanship, a clean work environment, safety trained employees, and the ability to complete projects on time and within budget.

Brandon's team consists of highly trained technicians, project mangers, estimators, designers, and office people. They strive on constant in-house training, OSHA training, NFPA training, management training and technology training. 

Now Jusczak Electric is expanding! They will still offer quality electrical services, AND a show room full of our line of GENERATORS, DUCTLESS HEATING SYSTEMS, and other POWER EQUIPMENT!!!!! Showroom opening soon in Pelham, NH. 

Take a look at their website for for all of the services offered including recent residential, commercial and industrial jobs they have completed.

Contact Brandon for your electrical, data & communications or generator needs

Phone: 603-635-4539 | Website: http://www.jusczak-electric.com | Email: [email protected]