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Resume for Chris Donahue


Resume for Kevin Bohmiller

Kevin D. Bohmiller

248 Liberty SquareRoad,Boxborough,Massachusetts01719

(978) 273-4604   | 



Hands-on and versatile leader with extensive combined materials, logistics, and operations experience. Proven ability to build positive relationships with customers and vendors. Reputation as someone committed to timely accomplishment who “does it right the first time.”

Core competencies include:

  • Customer Service
  • Purchasing
  • Manufacturing
  • Process Improvement
  • Negotiating
  • Planning
  • Project Management
  • Contracting
  • Quality Control


Professional Experience


Rampage Systems,Waltham,MA, Acquired byFuji Graphic Systems                                            1996-Feb 2014

Dynamic and highly successful start-up of Prepress software for commercial printers.

Supply Chain Manager   


Purchasing/inventory/manufacturing/planning/application and customer support.

  • Developed policies and procedures and built team to effectively manage annual growth ranging from 25-75% with zero disruption to supply chain, quality and order fulfillment utilizing continuous process improvement methods.
  • Established supply agreements with distribution for Just-in-Timedelivery directly contributing to improved cash flow, which was critical in growth years.
  • Annually selected, validated, and contracted new proprietary computer platforms, resulting in 30% performance increase while reducing cost 10-15% annually.
  • Designed and implemented 24-hour service exchange program supporting 2000 customers, over 10,000 workstations resulting in a $1M savings over third party provider.
  • Coordinated the design, sourcing, manufacture and distribution of numerous proprietary circuit boards with contract manufacturers, reduced costs to improve margin by 30%.
  • Developed cost efficient and timely international distribution procedures to Canadian and European dealers.
  • Directly supported customers with hardware maintenance issues as well as sales support.  Rampage customer service was the best in the industry.


US Navy Reserves                                                                                                                     1990-2004


  • Logistics and financial management for a major staff command. Trained and supported over 600 deployed Reservists.
  • Identified in excess of $60M of obsolete inventory during contract reviews.
  • Provided support to families of service member deployed for Operation Desert Shield and Desert Storm.
  • Developed program and trained Reservists on Navy Total Quality Leadership.


National Computer Systems,Burlington,MA                                                                         1994-1996

Presentation graphics and educational software.

Inventory Manager

  • Managed six technicians in repair and distribution to 75 field engineers in support of 3000 customers in US andCanada.


Autographix,Burlington,MA                                                                                                               1990-1993

Presentation graphics software.

Field Service Material Manager 


US Navy                                                                                                                                        1983-1990


Shore Intermediate Maintenance Activity,Philadelphia,PA (1987-1990)

  • Coordinated contracting and procurement for Naval repair facility.
  • Managed annual $16M budget.


USS MARS (AFS-1),Oakland,CA (1983-1986)

  • Managed shipboard services and financial management on an Aircraft Carrier Battle Group Supply Ship.
  • Deployed for peace keeping in Western Pacific and thePersian Gulf.
  • Managed 20,000 SKUs of food, consumables, repair parts, and electronics.



University of Massachusetts,BS, Business Management,   Dartmouth,MA

NAVY Officers Candidate School,Newport,RI

Navy Supply Corps School, Logistics Management,Athens,GA

Total Quality Leadership, Instructor Qualified,Philadelphia,PA 


  • Defense Meritorious Service, Commendation, Achievement and Expeditionary Medals.
  • Held Secret Clearance w/ Interim Top Secret Clearance 

Current volunteer at Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA


Resume for Laurel Haug

                                                                   LAUREL A. HAUG

20 Woodland Drive, #313

Lowell, MA  01852

(978) 458-7664



Self-motivated, detail oriented professional Assistant with excellent computer and organizational skills as well as strong communication skills dealing with people in a helpful and pleasant demeanor.  A productive team member with follow-through and ability to develop creative solutions to problems.  Proficient in Word for Windows, Excel, Lotus Notes, PowerPoint, Outlook, SharePoint, Adobe and Internet. 

CORE SKILLS                                                                                

  • Meeting Coordination
  • Office Procedures
  • MS Office  2007, 2010
  • Supplies Management
  • Record Maintenance
  • Communication Skills 



Office Assistant

LOWELL TELECOMMUNICATIONS CORPORATION , Lowell, MA                                               2014-Present

  • Provides service of greeting arrivals and professionally determine nature of enquiry.
  • Updates database for members and scheduling use of equipment and meeting rooms.
  • Effectively answer and direct telephone calls to appropriate departments.
  • Special projects for management team organizing files and creating documentation.

 Administrative Assistant

  • Managed office coordination of department using Microsoft Windows, databases and Internet.
  • Skilled at coordinating and organizing meetings in a timely manner.
  • Interacted with clients from outside organizations and members from other departments.
  • Integrated online library for internal documents such as compliance letters and committee reports to easily facilitate retrieval of files.
  • Improved pricing savings of office equipment and handling of corporate credit cards and cell phones.
  • Implemented training programs so company would comply with standards.
  • Established inventory system and purchasing of office supplies to ensure cost savings.
  • Set up and scheduled Human Resource interviews for the new applicants and maintained employee records.
  • Organized company outings, luncheons and special events to maintain company morale.
  • Generated quarterly review and presentations for department to comply with external audits.
  • Troubleshoot and solved problems with office equipment to function properly and dealt with sales and service.
  • Created time sensitive electronic packages in SharePoint for department meetings.




COVENANT HEALTH SYSTEMS, Tewksbury, MA                                                                          2005-2013


ENTEGRIS INC., (formerly Microelectronics Division of Millipore), Billerica, MA                                 2002-2005


MILLIPORE CORPORATION, Bedford, MA                                                                                     2000-2002




Bachelor of Arts, SALEM STATE UNIVERSITY, Salem, MA

Notary Public, Commonwealth of Massachusetts

Resume for Brian Kane

                                                                        Brian P. Kane                                                                                                                                                                                                                                                                                                                                                       

17 Lucaya Circle

Wilmington, MA.  01887

 (978) 360-2422 (mobile)


Summary of Qualifications:

A positive and hard working leader focused on providing positive results, professionalism, and a strong focus on customer satisfaction.   

Excellent interpersonal skills and ability to work well within a team environment.

Strong organizational skills with focus on detail and accuracy.  


Computer Skills:

SAP, Lotus Notes, Microsoft Office, CRM


Professional Experience:

IBM (via Zero Chaos) July 2014-October 2014

Channels Operations Specialist, IBM Americas Software Sales Operations

Provide operational insight and support to the Americas Software Channel Operations team.

Oversee and execute a cross organizational rebate recovery process working with Sales, Finance, Business Transformation, and Customer Fulfillment.

Manage Americas distributor rebate review and approval process.  


IBM (via Staff Logix) April 2010-May 2013

Software Value Incentive (SVI) Program Administrator, IBM Software Channel Sales Operations Team

Supported over 200 IBM Business Partner relationships in Software Value Incentive (SVI) partner rebate program.  Including daily review and the end to end process of partner opportunities for approval and payment.  

Annual analysis and review of over $400 million in partner opportunities each year.

Provided education and program detail to partners via direct calls, email, and conference calls on a daily basis.  


IBM January 1995- March 2010


Special Bid Pricing Manager October 2008-March 2010

Reviewed all of IBM software discounting requests for the New England and Upstate New York region.  Managed bid volume on a daily basis for the New York & New England area.  Annual discounting requests of over $80 million in this region.  

Provided a broad range of operational support to IBM Software Group sales and other extended teams to ensure bids are within guidelines that align with PA Offering, revenue recognition, price delegation, channel strategy, and audit requirements.  

A subject matter expert to sales, pricers, and extended sales operations teams providing leadership, advice and expertise on end to end process and requirements.


SVI Program Administrator March 2006-October 2008

Managed over 200 IBM Business Partner relationships across North America and Canada.

Approved or denied all new enrollments within 24 hours based on IBM  program certification requirements for partners in North America and Canada.  Improved overall cycle time by 50%, as well as implementing new documentation process for partners, which was approved by management.

Primary SVI contact for all program exceptions in North America.  


Order Management Account Team September 1999-March 2006


Held a number of different job roles within the IBM Order Management team, increasing responsibility and job scope with each new role.  


Dispute Resolution team:  Worked with external customers and IBM A/R to resolve issues surrounding outstanding Accounts Receivable balances.  Resolved most disputes on team each month June 05-December 05 resulting in over $5 million in IBM revenue.

Channel Account Manager for Tech Data US and Canada Q2 2005:  Managed relationship for any issues, order inquiries, and part number issues with Tech Data.  

Lotus Authorized Education Centers (LAECs) Account Rep:  Liaison between Lotus education and students, including courseware ordering for training classes.  Resolved all customer issues and rush shipments for IBM  classes.

IBM Internal Orders Rep:  Managed the end to end process of all customer IBM internal orders.  Focal point with distribution and shipping departments to ensure all orders were shipped on a daily basis.    Improved customer satisfaction through improved cycle time.  


Contract Administrator, Support Administration April 1998-September 1999

Acted as a subject matter expert for IBM channel and inside sales reps on IBM Passport Advantage customer support contracts and support issues.   

Ensured that all support contracts were complete and met IBM business conduct guidelines and program criteria.



Lotus Products Support Console Representative January 1995-April 1998

Supported Lotus technical support customers as a phone rep. taking over 100 phone calls on a daily basis.  Working with support analysts to resolve customer issues and problems.

Sold technical support incidents and contracts to Lotus customers on a daily basis.  

Number one in sales on the team in both 1996 & 1997.  Total sales of over $100K each year.  Received bonuses for being first in sales each month.



Salem State College, Salem, MA., 1994

Bachelor of Science, Business Administration, Concentration: Marketing



Received three "Thank you" awards, as well as an IBM Bravo award in 2005.


Volunteer Activities:

IBM Keypal Program-Mentoring program for 5th and 6th grade Cambridge students from 2007-2009


Wilmington Little League coach and executive board member 1987-present

Nerium Market Party


For more Information:

Be Aware of Damage to Your Home Caused by Faulty Gutters

Many problems can be caused or worsened by gutters that do not work properly.  Gutter problems can contribute to basement flooding, landscape erosion, walkway sinking, and wood rot for structural components of the house. Gutters keep the water that falls on your roof from collecting near your foundation.   If your gutters are damaged, sagging, missing parts or improperly installed, it is unfortunate but likely exterior damage to your home is sure to follow. A gutter that is missing, or that drains too close to the house will saturate the ground. This wet saturated ground can produce a variety of problems like mold and mildew. It will eat away at foundations and basement walls, leaks and cracks will develop and will worsen quickly in the winter months when the ground freezes and expands.  Unfortunately, entire homes have been destroyed due to water damage.

Problems resulting from faulty gutters

Basement water problems. Problem gutters can dump gallons of water directly onto the ground next to the foundation of a house. This water sometimes leaks through the foundation wall and can create water problems in the basement or crawlspace.

Landscape washout. Many homeowners have experienced damaged landscaping caused by gutter problems.

Undermined driveways, patios, and walkways. Excess water flowing into the ground near the house can erode the dirt directly beneath driveways, patios, and walkways. As the dirt is washed away, the driveway, patio, or walkway is no longer fully supported and can settle, crack, or even collapse. If you have already experienced this type of damage, fix the gutter or downspout problem before replacing or repairing the driveway, patio, or walkway.

Damaged fascia, soffit, or outside wall (Wood structures adjacent to the gutters). Problem gutters can cause damage to a house’s structural integrity by allowing water to damage the fascia, soffit, or wood framing of the house.

Termite colonies. Because termites need water to reproduce and thrive, gutters that dump excess water near the house encourage termite infestation.

A.J.’s Home Services Inc.  has seamless gutters in a variety of colors to match your home. Our professional installers will make sure that your gutters will route the water away from your house protecting it and your landscaping. 



Toni Jean Thompson, Ph.D.

508-723-4045 –


Practical professional offering a track record of strategic improvements to operations, systems, and processes in highly regulated GLP laboratory environments for pharmaceutical, contract research, and environmental companies.  Expert in Triple Quad Mass Spectrometry.  Strengths in problem solving, staff training, instrument operation.  Well versed in LIMS and instrument validation, implementation, and troubleshooting.  Strong theoretical grounding in GLP and FDA regulatory requirements.  Expertise in analytical chemistry as well as bioanalytical and other complex matrices at trace levels (pg/mL). 


Core Competencies

 Laboratory Operations – Analytical Chemistry – Process Improvement –SOP Development –

New Methodologies – Accuracy & Precision – Data Collection & Reporting – Quality Control – Bioanalytical

Regulatory Compliance (GLP & FDA) – Software/LIMS Implementation, Troubleshooting and Validation

LC-MS/MS (Triple Quad Mass Spectrometry) – Training Programs – Project Management

Experience with various spectroscopic techniques such as IR and UV/vis as well as GC and GC-MS



OVERSEER OF MOTHER’S HEALTH CARE, Bedford, NH                                                                          2010-2012

Oversaw my mother’s healthcare and finances during the last stages of dementia and her end of life.  Frequent hospital visits meant that I was spending every day at the hospital making sure she was fed and cared for appropriately and conferring with the medical staff.

ICON DEVELOPMENT SOLUTIONS, Whitesboro, New York                                                            2009-2010

Project Manager

Mediated merger of UK and US laboratory operations resulting from acquisition of Prevalere Life Sciences.  Collaborated in the formulation of LIMS user requirements to streamline operations.  Orchestrated implementation and validation of electronic signature process to comply with 21CFR11 and GLP regulations.  Drafted operating SOPs in accordance with global regulatory differences and client requirements.  Trained staff on new SOPs.  Teamed with UK staff to gain insight into operational needs. 

  • Played an essential role in driving the integration of UK and US laboratory operations.
  • Led the introduction of electronic signatures by validating software to reduce the need to store laboratory documents as paper with projected cost savings of 41%.
  • Improved processes and consistency of LIMS programming to align UK and US labs.


CHARLES RIVER LABORATORIES, Shrewsbury, Massachusetts                                                    2007-2008

Associate Director

Steered a ten person department charged with discovery and non-GLP bioanalytical analysis of early stage discovery animal studies.  Accomplished projects on budget and on schedule.  Opened communication channels between in‑life personnel and laboratory. 

  • Enhanced operating efficiency by designing and conducting a new training program on the science of laboratory operations which improved communications vital to the rapid turnaround required of my group.


PRACS INSTITUTE, Fargo, North Dakota                                                                                        2004-2006

Associate Director

Oversaw GLP operations of a 40+ person laboratory with accountability for data quality and reporting as well as compliance with GLP, HIPAA, and scientific and training regulations. 

  • Accelerated data collection to review process by 91% through revisions of existing system.
  • Launched a local summer internship program in partnership with Fargo area colleges and universities.
  • Consolidated and clarified SOPs eliminating redundancy and potential deviation.
  • Introduced Artel system to verify accuracy and precision of electronic and micro pipettes, multi-channel pipettes, and Tomtec liquid handling systems based on spectrometry rather than weights.
  • Lead the Watson LIMS validation team.


PURDUE PHARMA, LP, Ardsley, New York                                                                                   1995-2004

Senior Scientist to Principal Scientist/Section Leader

Performed and directed analysis of study sample extracts on LC-MS/MS under GLP regulations 

  • Garnered promotions in recognition of improvements to bioanalytical methodologies and crafting a training program for non-bioanalytical departments including QA auditors.
  • Optimized sensitivity and accuracy of bioanalytical method that improved Lower Limit of Quantitation 80% from 50 pg/mL to 10 pg/mL and elevated accuracy and precision by 40% from ±25% to ±15%.
  • Performed extensive troubleshooting and maintenance of Mass Spectrometers.


Additional Experience:  NH Department of Environmental Services, Concord, NH

Scientist IV

Analyzed environmental samples under from various water sources plus waste water influent/effluent and soils under EPA GLP regulations.  Analyses included both organic and inorganic such as pH, hardness, nitrogen, metals, and VOCs using various instruments such as Atomic Absorption Flame and Furnace Spectrophotometers and GC/MS, etc.



PhD in Analytical Chemistry – Northeastern University, Boston, Massachusetts 

MA in Analytical Chemistry University of Houston, Houston, Texas 

BA in Zoology – University of New Hampshire, Durham, New Hampshire



  • Liquid Chromatography/High Pressure Fast Atom Bombardment Mass Spectrometry:  Chemical Ionization of Sputtered Species.  Toni J. Thompson; Saul W. Fink; Royal B. Freas.  Presented at the 37th ASMS Conference on Mass Spectrometry and Allied Topics, May 21-26, 1989, Miami Beach, FL.
  • Analysis of Petroleum Sulfonates Using Fast Atom Bombardment Tandem Mass Spectrometry.  Toni J. Thompson; Helen Wang; Royal B. Freas.  Presented at the 38th ASMS Conference on Mass Spectrometry and Allied Topics, June 3-8, 1990, Tucson, AZ.
  • Capillary Electrophoresis Electrospray Mass Spectrometry:  Transient Isotachophoresis Preconcentration and Buffer Effects.  Toni J. Thompson; Paul Vouros; Frantisek Foret; Barry L. Karger.  Presented at the 40th ASMS Conference on Mass Spectrometry and Allied Topics, May 31-June 5, 1992, Washington, DC. 
  • Practical Considerations in the Capillary Electrophoresis Electrospray Mass Spectrometry of Proteins.  Toni J. Thompson; Frantisek Foret; Barry L. Karger; Paul Vouros.  Presented at the 41st ASMS Conference on Mass Spectrometry and Allied Topics, May 30-June4, 1993, San Francisco, CA.
  • Liquid Sheath Effects on the Capillary Electrophoretic Separation of Standard Proteins in a Coated Column.  Toni J. Thompson; Frantisek Foret; Barry L. Karger; Paul Vouros.  Presented at the 42nd ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June4, 1994, Chicago, IL.
  • A Study of the Metabolism of Rifabutin Using Electrospray Ionization Mass Spectrometry and Tandem Mass Spectrometry.  Toni J. Thompson; Titiana Koudriakova; Nicholas Gerber; Paul Vouros.  Presented at the 43rd ASMS Conference on Mass Spectrometry and Allied Topics, May 21-26, 1995, Atlanta, GA.
  • Investigation of Ion Suppression of a Potent Opiate in APCI.  Toni Jean Thompson, Ph.D.; Constantin S. Tamvakopoulos; Ph.D.; David P. Benziger, Ph.D.; Jan Miotto.  Presented at the 45th ASMS Conference on Mass Spectrometry and Allied Topics, June 1-5, 1997, Palm Springs, CA.
  • Quantitative Analysis of Oxandralone in Human Plasma by APCI LC-MS/MS.  Dan J. Aufman; Missy A. Berry; Gibran A. el-Sulayman; James A. Havel; Jessie S. Lindemann; Karen N. Malmberg.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 23-27, 2004, Nashville, TN.
  • Quantitative Analysis of Total Phenylephrine in Human Plasma by Turbo IonSpray LC-MS/MS.  William K. Haisch; Dan J. Aufman; Ardeshir Khadang; Jessie S. Lindemann.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June 2, 2006, Seattle, WA.
  • High Throughput Analysis of Rabeprazole in Human Plasma by LC-MS/MS.  Dan J. Aufman; Gabriel Hardemeyer; Cindy A. Ackerland; Matthew J. Amundson; Ardeshir Khadang.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June2, 2006, Seattle, WA.
  • Quantitative Analysis of Valacyclovir Following Automated Protein Precipitation.  Matthew Amundson; Melissa Meyer; Darren Hoffman; Laura Baum; Andrew Osenga; Dan Aufman; Ardeshir Khadang.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June 2, 2006, Seattle, WA.



  • Capillary Electrophoresis – Electrospray Ionization Mass Spectrometry:  Improvements of Protein Detection Limits Using On-Column Transient Isotachophoretic Sample Preconcentration.  Toni J. Thompson; Frantisek Foret; Paul Vouros; Barry L. Karger.  Anal. Chem., 1993, 65, 900-906.
  • Liquid Sheath Effects on the Separation of Proteins in Capillary Electrophoresis-Electrospray Mass Spectrometry.  Frantisek Foret; Toni J. Thompson; Barry L. Karger, Paul Vouros.  Anal. Chem., 1994, 66, 4450-4458.



Member of the American Society of Mass Spectrometry

Resume for Alan Jansen

Alan Michael Jansen

32 Lee Street      TEWKSBURY. MA 01876

Mobile (978) 551-5866 Email:


Professional Profile and Core Competencies


The attentiveness to properly monitor and inspect equipment, computer terminals, switches valves, gauges, alarms, safety devices, and meters to detect leaks or malfunctions and to ensure that equipment is operating  efficiently and  safely.

  • Observe and interpret readings on gauges, meters, and charts registering various aspects of boiler operation to ensure that boilers are operating properly.
  • Proven record of effectively maintaining required amounts of water in boilers, to adjust supplies of combustion air, and to control the flow of fuel into burners.
  • Highly motivated self-starter with strong operational control, repairing, and equipment. maintenance skills.  Operate and maintain stationary engines, boilers, and auxiliary equipment.

Test boiler water quality and take necessary corrective action – certified at Barclay Chemical Company.

                                                                   Work History 

 Third Class Engineer, Fernald Developmental Center   1990 -2014

Watch Engineer, Middlesex county Hospital                  1988-1990                                                                                                                                    


Peterson’s School Of Steam Engineering – 2nd class Engineer’s license-                                                       Special Training and Certificates

Close space training – Commonwealth Of Massachusetts

Asbestos removal training – Commonwealth Of Massachusetts

Wilmington High School - Wilmington MA