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Resume for Brian Kane

                                                                        Brian P. Kane                                                                                                                                                                                                                                                                                                                                                       

17 Lucaya Circle

Wilmington, MA.  01887

 (978) 360-2422 (mobile)

briankane@verizon.net

www.linkedin.com/in/briankane1

 

Summary of Qualifications:

A positive and hard working leader focused on providing positive results, professionalism, and a strong focus on customer satisfaction.   

Excellent interpersonal skills and ability to work well within a team environment.

Strong organizational skills with focus on detail and accuracy.  

 

Computer Skills:

SAP, Lotus Notes, Microsoft Office, CRM

 

Professional Experience:

IBM (via Zero Chaos) July 2014-October 2014

Channels Operations Specialist, IBM Americas Software Sales Operations

Provide operational insight and support to the Americas Software Channel Operations team.

Oversee and execute a cross organizational rebate recovery process working with Sales, Finance, Business Transformation, and Customer Fulfillment.

Manage Americas distributor rebate review and approval process.  

 

IBM (via Staff Logix) April 2010-May 2013

Software Value Incentive (SVI) Program Administrator, IBM Software Channel Sales Operations Team

Supported over 200 IBM Business Partner relationships in Software Value Incentive (SVI) partner rebate program.  Including daily review and the end to end process of partner opportunities for approval and payment.  

Annual analysis and review of over $400 million in partner opportunities each year.

Provided education and program detail to partners via direct calls, email, and conference calls on a daily basis.  

  

IBM January 1995- March 2010

 

Special Bid Pricing Manager October 2008-March 2010

Reviewed all of IBM software discounting requests for the New England and Upstate New York region.  Managed bid volume on a daily basis for the New York & New England area.  Annual discounting requests of over $80 million in this region.  

Provided a broad range of operational support to IBM Software Group sales and other extended teams to ensure bids are within guidelines that align with PA Offering, revenue recognition, price delegation, channel strategy, and audit requirements.  

A subject matter expert to sales, pricers, and extended sales operations teams providing leadership, advice and expertise on end to end process and requirements.

 

SVI Program Administrator March 2006-October 2008

Managed over 200 IBM Business Partner relationships across North America and Canada.

Approved or denied all new enrollments within 24 hours based on IBM  program certification requirements for partners in North America and Canada.  Improved overall cycle time by 50%, as well as implementing new documentation process for partners, which was approved by management.

Primary SVI contact for all program exceptions in North America.  

 

Order Management Account Team September 1999-March 2006

 

Held a number of different job roles within the IBM Order Management team, increasing responsibility and job scope with each new role.  

 

Dispute Resolution team:  Worked with external customers and IBM A/R to resolve issues surrounding outstanding Accounts Receivable balances.  Resolved most disputes on team each month June 05-December 05 resulting in over $5 million in IBM revenue.

Channel Account Manager for Tech Data US and Canada Q2 2005:  Managed relationship for any issues, order inquiries, and part number issues with Tech Data.  

Lotus Authorized Education Centers (LAECs) Account Rep:  Liaison between Lotus education and students, including courseware ordering for training classes.  Resolved all customer issues and rush shipments for IBM  classes.

IBM Internal Orders Rep:  Managed the end to end process of all customer IBM internal orders.  Focal point with distribution and shipping departments to ensure all orders were shipped on a daily basis.    Improved customer satisfaction through improved cycle time.  

 

Contract Administrator, Support Administration April 1998-September 1999

Acted as a subject matter expert for IBM channel and inside sales reps on IBM Passport Advantage customer support contracts and support issues.   

Ensured that all support contracts were complete and met IBM business conduct guidelines and program criteria.

 

 

Lotus Products Support Console Representative January 1995-April 1998

Supported Lotus technical support customers as a phone rep. taking over 100 phone calls on a daily basis.  Working with support analysts to resolve customer issues and problems.

Sold technical support incidents and contracts to Lotus customers on a daily basis.  

Number one in sales on the team in both 1996 & 1997.  Total sales of over $100K each year.  Received bonuses for being first in sales each month.

 

Education:

Salem State College, Salem, MA., 1994

Bachelor of Science, Business Administration, Concentration: Marketing

 

Awards:

Received three "Thank you" awards, as well as an IBM Bravo award in 2005.

 

Volunteer Activities:

IBM Keypal Program-Mentoring program for 5th and 6th grade Cambridge students from 2007-2009

 

Wilmington Little League coach and executive board member 1987-present

Nerium Market Party

nerium

For more Information: http://nerium.com/peteperkins

Be Aware of Damage to Your Home Caused by Faulty Gutters

Many problems can be caused or worsened by gutters that do not work properly.  Gutter problems can contribute to basement flooding, landscape erosion, walkway sinking, and wood rot for structural components of the house. Gutters keep the water that falls on your roof from collecting near your foundation.   If your gutters are damaged, sagging, missing parts or improperly installed, it is unfortunate but likely exterior damage to your home is sure to follow. A gutter that is missing, or that drains too close to the house will saturate the ground. This wet saturated ground can produce a variety of problems like mold and mildew. It will eat away at foundations and basement walls, leaks and cracks will develop and will worsen quickly in the winter months when the ground freezes and expands.  Unfortunately, entire homes have been destroyed due to water damage.

Problems resulting from faulty gutters

Basement water problems. Problem gutters can dump gallons of water directly onto the ground next to the foundation of a house. This water sometimes leaks through the foundation wall and can create water problems in the basement or crawlspace.

Landscape washout. Many homeowners have experienced damaged landscaping caused by gutter problems.

Undermined driveways, patios, and walkways. Excess water flowing into the ground near the house can erode the dirt directly beneath driveways, patios, and walkways. As the dirt is washed away, the driveway, patio, or walkway is no longer fully supported and can settle, crack, or even collapse. If you have already experienced this type of damage, fix the gutter or downspout problem before replacing or repairing the driveway, patio, or walkway.

Damaged fascia, soffit, or outside wall (Wood structures adjacent to the gutters). Problem gutters can cause damage to a house’s structural integrity by allowing water to damage the fascia, soffit, or wood framing of the house.

Termite colonies. Because termites need water to reproduce and thrive, gutters that dump excess water near the house encourage termite infestation.

A.J.’s Home Services Inc.  has seamless gutters in a variety of colors to match your home. Our professional installers will make sure that your gutters will route the water away from your house protecting it and your landscaping. 

 

Resume for TONI JEAN THOMPSON, PH.D.

Toni Jean Thompson, Ph.D.

508-723-4045 – toni.j.thompson@gmail.com

 

Practical professional offering a track record of strategic improvements to operations, systems, and processes in highly regulated GLP laboratory environments for pharmaceutical, contract research, and environmental companies.  Expert in Triple Quad Mass Spectrometry.  Strengths in problem solving, staff training, instrument operation.  Well versed in LIMS and instrument validation, implementation, and troubleshooting.  Strong theoretical grounding in GLP and FDA regulatory requirements.  Expertise in analytical chemistry as well as bioanalytical and other complex matrices at trace levels (pg/mL). 

 

Core Competencies

 Laboratory Operations – Analytical Chemistry – Process Improvement –SOP Development –

New Methodologies – Accuracy & Precision – Data Collection & Reporting – Quality Control – Bioanalytical

Regulatory Compliance (GLP & FDA) – Software/LIMS Implementation, Troubleshooting and Validation

LC-MS/MS (Triple Quad Mass Spectrometry) – Training Programs – Project Management

Experience with various spectroscopic techniques such as IR and UV/vis as well as GC and GC-MS

 

EXPERIENCE 

OVERSEER OF MOTHER’S HEALTH CARE, Bedford, NH                                                                          2010-2012

Oversaw my mother’s healthcare and finances during the last stages of dementia and her end of life.  Frequent hospital visits meant that I was spending every day at the hospital making sure she was fed and cared for appropriately and conferring with the medical staff.

ICON DEVELOPMENT SOLUTIONS, Whitesboro, New York                                                            2009-2010

Project Manager

Mediated merger of UK and US laboratory operations resulting from acquisition of Prevalere Life Sciences.  Collaborated in the formulation of LIMS user requirements to streamline operations.  Orchestrated implementation and validation of electronic signature process to comply with 21CFR11 and GLP regulations.  Drafted operating SOPs in accordance with global regulatory differences and client requirements.  Trained staff on new SOPs.  Teamed with UK staff to gain insight into operational needs. 

  • Played an essential role in driving the integration of UK and US laboratory operations.
  • Led the introduction of electronic signatures by validating software to reduce the need to store laboratory documents as paper with projected cost savings of 41%.
  • Improved processes and consistency of LIMS programming to align UK and US labs.

 

CHARLES RIVER LABORATORIES, Shrewsbury, Massachusetts                                                    2007-2008

Associate Director

Steered a ten person department charged with discovery and non-GLP bioanalytical analysis of early stage discovery animal studies.  Accomplished projects on budget and on schedule.  Opened communication channels between in‑life personnel and laboratory. 

  • Enhanced operating efficiency by designing and conducting a new training program on the science of laboratory operations which improved communications vital to the rapid turnaround required of my group.

 

PRACS INSTITUTE, Fargo, North Dakota                                                                                        2004-2006

Associate Director

Oversaw GLP operations of a 40+ person laboratory with accountability for data quality and reporting as well as compliance with GLP, HIPAA, and scientific and training regulations. 

  • Accelerated data collection to review process by 91% through revisions of existing system.
  • Launched a local summer internship program in partnership with Fargo area colleges and universities.
  • Consolidated and clarified SOPs eliminating redundancy and potential deviation.
  • Introduced Artel system to verify accuracy and precision of electronic and micro pipettes, multi-channel pipettes, and Tomtec liquid handling systems based on spectrometry rather than weights.
  • Lead the Watson LIMS validation team.

 

PURDUE PHARMA, LP, Ardsley, New York                                                                                   1995-2004

Senior Scientist to Principal Scientist/Section Leader

Performed and directed analysis of study sample extracts on LC-MS/MS under GLP regulations 

  • Garnered promotions in recognition of improvements to bioanalytical methodologies and crafting a training program for non-bioanalytical departments including QA auditors.
  • Optimized sensitivity and accuracy of bioanalytical method that improved Lower Limit of Quantitation 80% from 50 pg/mL to 10 pg/mL and elevated accuracy and precision by 40% from ±25% to ±15%.
  • Performed extensive troubleshooting and maintenance of Mass Spectrometers.

 

Additional Experience:  NH Department of Environmental Services, Concord, NH

Scientist IV

Analyzed environmental samples under from various water sources plus waste water influent/effluent and soils under EPA GLP regulations.  Analyses included both organic and inorganic such as pH, hardness, nitrogen, metals, and VOCs using various instruments such as Atomic Absorption Flame and Furnace Spectrophotometers and GC/MS, etc.

 

EDUCATION 

PhD in Analytical Chemistry – Northeastern University, Boston, Massachusetts 

MA in Analytical Chemistry University of Houston, Houston, Texas 

BA in Zoology – University of New Hampshire, Durham, New Hampshire

 

PRESENTATIONS 

  • Liquid Chromatography/High Pressure Fast Atom Bombardment Mass Spectrometry:  Chemical Ionization of Sputtered Species.  Toni J. Thompson; Saul W. Fink; Royal B. Freas.  Presented at the 37th ASMS Conference on Mass Spectrometry and Allied Topics, May 21-26, 1989, Miami Beach, FL.
  • Analysis of Petroleum Sulfonates Using Fast Atom Bombardment Tandem Mass Spectrometry.  Toni J. Thompson; Helen Wang; Royal B. Freas.  Presented at the 38th ASMS Conference on Mass Spectrometry and Allied Topics, June 3-8, 1990, Tucson, AZ.
  • Capillary Electrophoresis Electrospray Mass Spectrometry:  Transient Isotachophoresis Preconcentration and Buffer Effects.  Toni J. Thompson; Paul Vouros; Frantisek Foret; Barry L. Karger.  Presented at the 40th ASMS Conference on Mass Spectrometry and Allied Topics, May 31-June 5, 1992, Washington, DC. 
  • Practical Considerations in the Capillary Electrophoresis Electrospray Mass Spectrometry of Proteins.  Toni J. Thompson; Frantisek Foret; Barry L. Karger; Paul Vouros.  Presented at the 41st ASMS Conference on Mass Spectrometry and Allied Topics, May 30-June4, 1993, San Francisco, CA.
  • Liquid Sheath Effects on the Capillary Electrophoretic Separation of Standard Proteins in a Coated Column.  Toni J. Thompson; Frantisek Foret; Barry L. Karger; Paul Vouros.  Presented at the 42nd ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June4, 1994, Chicago, IL.
  • A Study of the Metabolism of Rifabutin Using Electrospray Ionization Mass Spectrometry and Tandem Mass Spectrometry.  Toni J. Thompson; Titiana Koudriakova; Nicholas Gerber; Paul Vouros.  Presented at the 43rd ASMS Conference on Mass Spectrometry and Allied Topics, May 21-26, 1995, Atlanta, GA.
  • Investigation of Ion Suppression of a Potent Opiate in APCI.  Toni Jean Thompson, Ph.D.; Constantin S. Tamvakopoulos; Ph.D.; David P. Benziger, Ph.D.; Jan Miotto.  Presented at the 45th ASMS Conference on Mass Spectrometry and Allied Topics, June 1-5, 1997, Palm Springs, CA.
  • Quantitative Analysis of Oxandralone in Human Plasma by APCI LC-MS/MS.  Dan J. Aufman; Missy A. Berry; Gibran A. el-Sulayman; James A. Havel; Jessie S. Lindemann; Karen N. Malmberg.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 23-27, 2004, Nashville, TN.
  • Quantitative Analysis of Total Phenylephrine in Human Plasma by Turbo IonSpray LC-MS/MS.  William K. Haisch; Dan J. Aufman; Ardeshir Khadang; Jessie S. Lindemann.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June 2, 2006, Seattle, WA.
  • High Throughput Analysis of Rabeprazole in Human Plasma by LC-MS/MS.  Dan J. Aufman; Gabriel Hardemeyer; Cindy A. Ackerland; Matthew J. Amundson; Ardeshir Khadang.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June2, 2006, Seattle, WA.
  • Quantitative Analysis of Valacyclovir Following Automated Protein Precipitation.  Matthew Amundson; Melissa Meyer; Darren Hoffman; Laura Baum; Andrew Osenga; Dan Aufman; Ardeshir Khadang.  Presented at the 54th ASMS Conference on Mass Spectrometry and Allied Topics, May 29-June 2, 2006, Seattle, WA.

 

PUBLICATIONS 

  • Capillary Electrophoresis – Electrospray Ionization Mass Spectrometry:  Improvements of Protein Detection Limits Using On-Column Transient Isotachophoretic Sample Preconcentration.  Toni J. Thompson; Frantisek Foret; Paul Vouros; Barry L. Karger.  Anal. Chem., 1993, 65, 900-906.
  • Liquid Sheath Effects on the Separation of Proteins in Capillary Electrophoresis-Electrospray Mass Spectrometry.  Frantisek Foret; Toni J. Thompson; Barry L. Karger, Paul Vouros.  Anal. Chem., 1994, 66, 4450-4458.

 

AFFILIATIONS 

Member of the American Society of Mass Spectrometry

Resume for Alan Jansen

Alan Michael Jansen

32 Lee Street      TEWKSBURY. MA 01876

Mobile (978) 551-5866 Email: alanjanse@gmail.com

 

Professional Profile and Core Competencies

 

The attentiveness to properly monitor and inspect equipment, computer terminals, switches valves, gauges, alarms, safety devices, and meters to detect leaks or malfunctions and to ensure that equipment is operating  efficiently and  safely.

  • Observe and interpret readings on gauges, meters, and charts registering various aspects of boiler operation to ensure that boilers are operating properly.
  • Proven record of effectively maintaining required amounts of water in boilers, to adjust supplies of combustion air, and to control the flow of fuel into burners.
  • Highly motivated self-starter with strong operational control, repairing, and equipment. maintenance skills.  Operate and maintain stationary engines, boilers, and auxiliary equipment.

Test boiler water quality and take necessary corrective action – certified at Barclay Chemical Company.

                                                                   Work History 

 Third Class Engineer, Fernald Developmental Center   1990 -2014

Watch Engineer, Middlesex county Hospital                  1988-1990                                                                                                                                    

Education

Peterson’s School Of Steam Engineering – 2nd class Engineer’s license-                                                       Special Training and Certificates

Close space training – Commonwealth Of Massachusetts

Asbestos removal training – Commonwealth Of Massachusetts

Wilmington High School - Wilmington MA                                                        

Networking Success Story - Rob Chase - A Classic Touch Celebration

My celebration of life company focuses heavily on care giving and fostering relationships between my company and my clients as well as the business partners that I work with to provide these services.  My company provides a new type of service to the public that, up until now, most people had to provide for themselves.  Therefore, I knew right from the beginning that one of the major challenges that I’d face would be in educating the general public and other businesses in what it is that my company offers.  I have used business networking in the past to help me grow my other business (I am also an attorney), so I knew that I would need to do the same to grow my new celebration of life company.  There are many different kinds of networking groups out there.  Some are more structured and rigid in their format, while others are very informal.  They all have their pros and cons. 

I met Kevin Willett at another networking group.  What impressed me about him and his group, Friends of Kevin, was the amount of business contacts to which both he and his group had access.  Kevin is very dedicated in fostering relationships between businesses as well as consumers.  He spends an exceedingly large amount of his time bringing consumers and businesses together, matching the needs of one to the offerings of the other.  When I decided to expand the services offered by my company, Kevin was able to provide me with the right business contacts to help me provide these new services at a high level of quality.  I, in turn, am able to refer the businesses and consumers with which I do business to other trusted professionals that are in my networking sphere.  All of this has been made possible through my association with Friends of Kevin.

Robert D. Chase

A Classic Touch Celebration, Inc.

www.classictouch.info

Noodles&Company Hosts Community Benefit Nights

Greetings! 

At Noodles & Company we are aware of the challenges nonprofit organizations face in raising funds to aid their programs. Whether your nonprofit is a school, a sports team, or a campus club, we have developed an easy way to help you with your fundraising efforts: Eat Noodles! It’s a great way to combine fabulous food, and fun with a worthy cause! 
 
We love to nourish and inspire the communities that we serve. Our Community Benefit Night events are designed to help schools and non-profit organizations raise funds by donating 20% of sales back to the organization during a designated time frame.  Find out more, contact Kim Julian at kjulian@teamhamra.com.
 
All of us at Noodles & Company on the Daniel Webster Highway in Nashua would love to have you!
 

Resume for Andrea Schaffer

 

 

     Andrea Schaffer

53 Joffre St Lowell MA 01851

Phone: (802)-379-1645, Email: soccergirl1077@yahoo.com

 

Summary/Skills_______________________________________________________________________________________________________________________________________________________________________

 

  • Great Communication skills
  • Use to multitasking
  • Polite and willing to work
  • Experienced employer
  • Really good with computers

 

Experience____________________________________________________________________________________________________________________________________________________________________________

  •  

CCSI  Caling Center Services: Lowell MA, August 2014-October 2014

  • Cold Calling
  • Appointment Setting
  • Customer Service
  •  

 

JJ Hapgood: Peru,VT  May 2013-Present

 

  • Cashier/ Register
  • Food prep
  • Stocking
  • Maintenance
  • Server
  • Inventory
  •  
  • Stratton Mountain Club: Stratton, VT  October 2013-Present

 

  • Bus Tables
  • Customer service
  • Event Prep
  • Dishes

 

Kmart: Rutland, VT  August 2012- February 2013

 

  • Cashier/ Register
  • Softlines Leader
  • Maintenance
  • Stocking
  •       
  • Tinmouth Snack Bar: Wallingford, VT  April 2011- August 2012
  •  
  • Took orders/ Register
  • Food prep
  • Maintenance
  • Waited tables
  •       
  •        Education/Extra Curriculum____________________________________________________________________________________________________________________________________________________________

 

  • Mill River Union: Clarendon, VT 2009-2013
  • Graduated with High School Diploma 
  • 4 Year varsity competitive cheerleading (Senior year varsity captain)
  • Chorus for 9 years

 

 

Community Service____________________________________________________________________________________________________________________________________________________________________

 

  • Helped local church with vacation bible school
  • Dinner events at local church
  • Alter-server
  • Helped the Girl Scout community
  • Christmas caroling at local Nursing home