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Resume for Patricia McKeever

         Patricia E. McKeever

                                                            [email protected]

 

 Summary 

Programmer/Systems Engineer with expertise in the IT, Collection, Insurance and Real Estate Industries. Familiarity with many computer languages. Excellent attention to detail, ability to think outside the box and visualize the over all picture. Ability to focus on the problem at hand and streamline the processes. Proven ability to work well in a team environment as well as independently. Completed course of study in C# and ASP and ADO.NET.

 

Professional Development 

Knowledge of Excel, Word, and Outlook. SQL, Crystal Reports, courses in COBOL, Assembler, FORTRAN,  JCL, Visual Basic.NET 2.0, Visual Basic, Java Script, Object-Oriented Analysis and Design, Dream Weaver, HTML, Java Fundamentals, JD Edwards WorldWriter, Auditor Training

 

Professional Experience

Merkle Inc, Marlborough, MA                                                                          06/2012 – 08/2016

Senior Operation Analyst

  • Receive and process input feeds for Samsung, Clorex, Amgen, etc. using Tidal
  • Verify compliance, quality and accuracy of input using SQL queries
  • Perform file transfers using sftp
  • Coordinate production schedules
  • Monitor system up time, 24/7
  • Maintain documentation and logs using Microsoft Office Suite

                       

Epsilon, Wakefield MA                                                                                     01/2011 – 02/2012  

Production Analyst

  • Receive and process input feeds for Kelloggs, Unix Operating system
  • Verify compliance, quality and accuracy of input using SQL queries
  • Perform file transfers
  • Coordinate production schedules
  • Monitor system up time, 24/7
  • Maintain documentation and logs using Microsoft Office Suite, including Pivot Tables

 

Stephens and Michaels Associates, Salem, NH                                                07/2009 – 11/2010

Programmer/Analyst           

  • Develop and Maintain complex Artiva Collection Database scripts for clients
  • Create consolidated Crystal Reports from the Artiva Relationship Database

 

Fidelity Investments, Boston, MA                                                                     07/2007 – 11/2007

Programmer/Analyst/Production Support Engineer - Fidelity Pricing & Cash Management Services – Contract Position                      

  • Maintained and created Mainframe Programs, Endevor, Control M, Cobol II, TSO
  • SPUFIs to query and access information on the DB2 database, exposure to Platinum
  • Maintained Word documents in the Enterprise Document Management Services
  • Updated Bank Holiday and production schedules for Custody Banks
  • Made changes to production job scheduling as needed due to current production situations 

 

CGI, Andover, MA

International information technology and business processing service firm    02/1998 – 05/2007

Programmer/Analyst COBOL

  • Developed, updated and maintained programs for the Universal Billing System for the Massachusetts Automobile Division using COBOL, Endevor, TSO and VSAM files
  • CICS for testing of client’s changes and updates
  • Information Assurance for the customer’s security passwords and provided monthly reports for client audits
  • Installed, tested, and maintained the R L POLK updates to the automobile insurance rating system
  • Massachusetts Automobile client requested update and maintenance of system, i.e. rate increases, broker commission increases, error in program logic, etc.
  • ARTS/ICAPS/MAPPS assigned risk automobile insurance application programming and support 

 

Quality Microwave Interconnects Inc, Wilmington, MA

Manufacturer of microwave connection parts                                                07/1996 –02/1998

Programmer/Analyst

  • Design and creation of the company’s retail and distribution database using Microsoft ACCESS
  • Development of customer quoting process using ACCESS
  • Maintained programs for testing of company’s product on HP Network Analyzers using Rocky Mountain Basic
  • Evaluated and recommended vendors for software purchases

 

Prior to 1996: 

Lois Paul and Partners, Burlington, MA

Public Relations Firm

 Assistant Account Coordinator

·        

Provided team-support; booking travel, trade show planning

·        

Maintained the company media database   

 

CB Commercial Real Estate, Waltham, MA

Research Assistant

  • Maintained Commercial Real Estate Database
  • Compiled commercial real estate sales force reports
  • Developed maintenance system manual

 

Telemarcom, Andover, MA

Founder

  • High Tech and Medical telemarketing, speaking with OR doctors and nurses re: medical devices that would aid them in their work or companies to ascertain what software would improve their jobs
  • Accumulating data for new products for manufacturers or sales lead generation

 

Phillips Academy, Office of Academy Resources, Andover, MA

Resource Analyst

  • Traced lost alumni using bits of information gathered through research
  • Maintained alumni and student data base

 

Massachusetts Health Data Consortium, Waltham, MA

Programmer/Analyst PL1

  • Translation of data from cooperating hospitals for State Hospital data base, in PL1
  • Publication of statistical reports and studies for state and national distribution

 

Epsilon Data Management, Burlington, MA

Programmer/Analyst PL1

  • Conversion of client and commercial information for client appeal mass mailing using PL1
  • Created programs to merge letter content and addresses information 

Softech, Waltham, MA

Program Development Coordinator

  • In charge of running software programs from coding through debugging to testing
  • Weekly file maintenance
  • Responsible for all development JCL

John Hancock Mutual Life Insurance, Boston, MA

Programmer/Systems Analyst FORTRAN, BASIC

  • Developed retirement benefit quoting for key case policy holders
  • Created a study in International mortality for expansion into the international pension marketplace 
  • Wrote major program for Group Pension Sales Department for competitive rate project

 

Education 

St. Lawrence University, Canton, NY

Bachelor of Science – Liberal Arts – Major in Mathematics

 

University of Massachusetts at Lowell, Lowell, MA

UNIX Certificate Program, courses completed- Introduction to UNIX Operating System, C Programming, Data Structures and the C language