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Resume for Neeru Chawla

Neeru Chawla

13 Meadow Ln.

Westford, MA-01886

617.784.4165

      Neeruchawla@gmail.com

 

 

Country of Citizenship:      United States of America

 

Summary

Result oriented Programmer/Software Professional Analyst with over 7+ years of experience with knowledge of the Software Development Life Cycle (SDLC) from requirement Analysis, Design, Development, Implementation of Web-based and Windows based, Client-Server and n-tier Applications.

 

Skills Summary

·        

Vast technical experience in field of software development and testing

·        

Excellent problem solving and troubleshooting skills

·        

Experience with business users with their needs and liaised with end users and consultants

 

Technical Skills

Languages                         C#.NET, Python

Web Development             ASP.Net 4.5/3.5/2.0, HTML, CSS, JavaScript, LINQ, Web Services, WCF,             ASP

Databases                          Oracle 11g/9i, SQL Server

Tools/IDE                           Team Foundation Server (TFS), SSMS, Visual Studio, Active Directory (LDAP), TOAD 11.5, Crystal Reports, Visual Source Safe

Third Party Tools                LLBL-GEN PRO, QAS, Mercury, FileNet, IBM Clear Case

 

 

Work Experience                                                                                             

  

Department Of Labor and Workforce Department                                                        2008-2016

 

Senior Programmer/Analyst

Commonwealth of Massachusetts ELOWD, Boston MA

November 2010- June 2016

 

QUEST Project

Quality Unemployment System Transformation (QUEST) is the multi-tier web based application which is integrated as Enterprise Content Management that allows claimants and employers to conduct most unemployment business online.

 

Responsibilities:

·        

Created important Revenue Fiscal Reports and Federal Tax Performance System (TPS) Reports utilizing Asp.Net, C# and Oracle 11g.

·        

Designed and developed interfaces between Department of Unemployment Assistance and Registry of Motor Vehicles to facilitate exchange of information.

·        

Debugged, coded and unit tested bug fixes and enhancements

·        

Documented software defects using Mercury Quality Center and reported defects involving program functionality, output, online screen and content to software testers and verified fixes.

·        

Identified and escalated risks and issues for timely mitigation. Proposed mitigation strategies

·        

Monitored and performed troubleshooting for production problems

·        

Liaison between business units, stakeholders and project development team to gather and clarify requirements

·        

Performed and Created SQL scripts/queries for testing to ensure transactional data is accurately stored in database and integrates seamlessly across all modules

·        

Maintained and tested existing code on Windows 2012 servers upgrade on UAT and Production

 

·        

Helped and mentored team members

 

Senior Programmer/Analyst

Commonwealth of Massachusetts (DCS/DUA), Boston MA

December 2008 – October 2010

 

Unemployment Insurance (UI) Project

Maintained and worked on UI applications and iPASS within the Department Of Career Services/Unemployment Assistance (DCS/DUA) Web Enterprise.

 

Responsibilities:

·        

Maintained and tested the UI System applications including: Automated Adjudication Application (AAA), Webcert Certification, Direct Deposit

·        

Maintained and coded iPASS applications including: Employer Registration, Claimant Account Inquiry, UI Fraud Hotline

·        

Created reports and tested using crystal reports.

·        

Managed Load Balancing on production servers

·        

Monitored and performed troubleshooting for production problems

 

Microsoft Certification Training                                    

New Horizons, Nashua-NH

October 2016-January 2017

 

Agile Methodologies                     

Programming in HTML5 with JavaScript and CSS3

Querying Microsoft SQL Server    

Developing Windows Azure and Web Services

Introduction to Python

 

Training Classes

PL/SQL, C# and Visual Studio 2008

ITIL® 2011 Edition Overview: Creating a Service Culture Skill Soft

 

Education

Masters in Computers Management (MCM) from Pune University, India

Bachelors in Commerce from Delhi University, India