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Connect With Kevin
Mission Statement:
Company Name: EarthLink Business
EarthLink Business Services: Telecommunications Services – provides a comprehensive suite of nationwide IP network solutions, voice and managed services supported by an experienced team of professionals focused on best-in-class customer care. Our cost-effective, reliable services help organizations of all sizes and across industries including retail, healthcare, finance and government.
About EarthLink Business: Anytime, anywhere, EarthLink keeps customers connected. Our leading-edge Internet, communications and managed
IP services deliver the superior and secure experience our customers value and trust.
To best serve our customers, EarthLink Business measures and aims to achieve these 7 key Voice of the Customer initiatives:
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- Fast Order Interval
- Done Right the First Time Install
- Personalized Care
- A Customer Portal that Delights
- Accurate Billing
- Network Stability
- Timely Maintenance Response
Real value. We’re uniquely positioned to offer your business the total package:
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an advanced telecom solution customized for you
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a single, accountable partner who provides complete solutions to meet all your requirements
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unparalleled network density
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the security and protection of 24/7 proactive network monitoring
Solutions-oriented products. We listen to your needs and challenges, then tailor a solution that meets those requirements. As your business grows and changes, so can your services.
Simplified, predictable pricing.
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manage your budget more effectively
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get the most value from your telecommunications solutions
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ease of working with a single, accountable provider
A comprehensive product set.
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standalone and integrated voice, data and Internet services
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leading-edge technology to make your business more effective, efficient and productive
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suite of managed and hosted solutions provide flexible options to get the services you need while reducing your capital expenditures
Portfolio of advanced telecommunications solutions
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Bundled solutions
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high-speed Internet access & unlimited local calling in one plan
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Data & Internet solutions
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options ranging from simple Internet access to a fully-meshed, secure
IP network
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VoIP and Voice solutions
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a complete set of calling features so you can choose what you need
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Managed solutions
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hardware, configuration, setup and installation combined with ongoing management, monitoring and maintenance
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Mobility
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nationwide wireless coverage on a leading cellular network
A seamless, powerful communications system.
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streamline your services
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increase productivity and communications effectiveness
Peace of mind.
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focus on growing your business and not lost productivity
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products are supported by a robust backbone, dynamic architecture
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24/7 monitoring by our Network Operations Center
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full suite of managed services so you can focus on your business, not your telecommunications services
Network depth and flexibility.
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unparalleled network density
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easily expand your services as your business grows
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network scalability to support incremental growth
Local presence.
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a consultative team that works with you to understand your needs – now and as your business grows – to define the right solutions
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local market presence and investments in local networks
Customer Care.
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responsive and flexible
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get the answers you need in a timely fashion
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Automated Quality Monitoring System to track call performance
One Connect.
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online account management system
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secure, anytime online access to your accounts
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pay invoices, examine usage patterns, track order and
repair status
For more information about our services you can view my Slide Deck on LinkedIn through the slide share application. I am always available and consultations are free. As a sales professional you can count on me to provide you with the right solution for your business at a competitive price. I take my job and your needs seriously, I don’t consider my job done until you are comfortable with the decision you’ve made and are satisfied with the solution the EarthLink Business team has provided. I strive to deliver and outstanding customer experience, be transparent in my communication, and integrity, you can count on me to deliver exactly what I say I am able to deliver.
Regards,
Aureus Humboldt
Senior Account Executive | Sales
E: ahumboldt@corp.earthlink.com
O: 603-657-7182 M: 603-582-6162 F: 603-644-4995
160 South River Rd., Bedford NH 03110
Member Reference:
Aureus Humboldt